Zero maintenance.... main water line burst in garage on a freaking Sunday, no one answered the…read moreemergency line, no one called back with ANY HELP! Went two whole days without water, and we ended up paying a plumber, lived here 16 months, and not 1 maintenance request has been done! oh and they have the nerve to raise the rent yearly .....,,. What a shameful company

Ive been renting for sometime now. The service levels have gone down hill. You can speak with you…read moreproperty manager ever. You can visit the local office as they are closed to the public. If you have a service request your always told you need to fix it yourself. They raise the rent every year and im talking several hundred dollars. If you need a new home look some place else. I know im not going to sign another lease.

We are very happy with the management at Red Door, especially JC and Carmina. They are…read moreprofessional and have a competent team in place to get things done. Maintenance staff are responsive and they take care of repairs in a timely manner. We highly recommend them!

(zero stars, again) It's been many months since I left the state and I'm still getting calls and…read moretexts regarding maintenance issues never addressed while I lived there, including at 6am and on weekends. From both the maintenance team and their vendors. I'm confident they'll choose not to correct ongoing issues with the new tenant because that would be their job, and that's not their style. The incompetence of this place is astounding.

Would highly recommend looking elsewhere if you are wanting to rent. I lived in an apartment…read morebuilding near UC campus for two years. You pay way too much money for poor communication, lack of services, and bad management. They will make every excuse to steal your money, my renters insurance was constantly denied despite following all the guidelines and was charged an extra $50 to my rent each month. DO NOT RENT FROM THIS HORRIBLE COMPANY PLEASE LOOK ELSEWHERE ESPECIALLY IF YOU ARE A COLLEGE STUDENT!!!!

This was the worst company I have ever rented from in my life.Me and the wife are so happy we just…read morebought our first home. These people are liars and never fix anything correctly. The maintenance men are horrible and don't know what they are doing. The basement floods every time its good amount of rain. Never fixed the ceiling tiles in basement after fixing pipe (2 years) charged me and the wife for trash and lawn care which was always cut (got mad because I put in work order ticket every other day) you will not be able to speak with anyone until its a major problem. Never credited account when promise. Cheap repairs for major problems ! HORRIBLE IF I COULD GIVE NEGATIVE 1000 I WOULD !!!!

Harvey is a complete scam artist. As a landlord I have 1st hand experience, he did exactly nothing…read more that he promised for over 3 months and then takes my deposit money and will not refund it- yet he's done exactly nothing I highly recommend to Find another provider - you'll thank me later. T

Enjoying my new house. It has a lot of lighting for my plants and the way it is set up it has great…read morewindflow so less use of the air conditioner.

I rely heavily on people's reviews of businesses before I decide to give them my business. I…read morewanted to write this review on T&H Realty Services because they are deserving of the recognition. I am an out-of-state investor (I live in CA) but own property in Greenwood, IN that is managed by T&H. When my business partner and I purchased this property it was managed by a different PM who we stayed with upon acquisition. After about a year of terrible service, we decided to change PM companies. We landed with T&H. At the time of this review, we've been working with T&H approx 1.5 years. I typically handle more of the repair/maintenance issues with the property and my business partner usually handles more of the admin side of things. With a construction background, I stay connected to what R&M are being done at my properties. With that said, I've dealt with and have worked a lot with Tanya Carmen, one of T&H's PM's. Tanya is responsible for the move-out and on-boarding inspections and reports and I must say, she does an incredible job. She is very thorough and has great attention to detail. When my business partner and I purchased this property, unfortunately it wasn't very 'turn key' which has made Tanya's job much more involved getting things up to their standards. Tanya is very easy to work with, has prompt communication and just an overall great person! If you are looking for a professional PM company that cares about your property and their tenants, T&H is a sound choice. James

Beware the falsely inflated review on this organization. Those good reviews are mostly from…read moreinvestor/owners, not from tenants. Had this landlord for 2 years. Just signed a new lease with them on a new property and immediately regret it. None of the maintenance was done in advance despite having made us wait extra time for them to complete it. The unit was filthy when we moved in. Mold, floors and walls caked in dirt, zero cleaning in the bathroom, grout and caulk missing, disgustingly dirty bathtub, splattered filth on walls of the basement as well as more mold. Broken items around the house, missing smoke alarms, no access to some areas like the garage. We had to rent costly cleaning equipment to scrape the filth off the place and had to pay laundromat costs because the washer that came with the place never worked and they took a month to fix it. We met the neighbors and apparently they experienced the exact same thing when they moved in a month earlier. They are also return tenants and regret it. This is apparently how they treat good tenants. It's no wonder no one stays with them. After all of this, they had the audacity to charge us an additional full months worth of 'service' fee for 2 days we had access in February when they did absolutely *nothing* during that time. When I pointed this out, they offered me a gift card to make up for all the costs and problems we had. What did they send? Some amazon cards. Are you serious? I had to pay hundreds of extra dollars because of the lack of maintenance and they give us some stupid website card? Just don't bother if you're going to send something worthless. That was really unprofessional and insulting. --------------------------------------- Our last rental from them ---------------------------------------- At the last place we rented from them, it was sold in the middle of our lease. We spent 8 months of the lease having our privacy constantly violated and disrupted by showings. We were harassed at all hours by the realtor by text. It was so bad we had to report him. Buyers showed up to view the home unannounced, constant illegal lack of notice for showings despite promising they would stop. Realtor was totally absent. Didn't even view the property until 3 months in. He never came to show the home, made us do his job, then tried to coerce us to lie about the property during those showings to mislead buyers about known damage. When we wouldn't, he complained to T&H and they retaliated against us by barring us from our rental during showings. This is normally illegal but there is no one to stop them. This used to be a decent company to rent from but they have gotten terrible. Correspondence is non-existent and they have to be dragged kicking and screaming to do maintenance. Renter beware!

The best realtee in lndianapolis area! Responsible and very organized and trouble free!read more

First of all, a successful sale at a price that was what we wanted. The personal service, support…read moreand dedication provided by Reid Properties was excellent right through the sale process. We had numerous viewings, regular updates and a very good online presentation of the house. The guidance offered by Reid Properties once the sale was underway was also first rate, with great contacts and knowledge of quality contractors to address the issues that came up in our inspection. We would absolutely recommend Reid Properties to manage your Real Estate needs.

All of the photos were taken today (10/02/2024)...except the marked Future Resident photo to show…read morethe passing of time the dog poop in front of the leasing office was avoided. I was advised today that the buildings are vacuumed on Sunday and Wednesday. However, our building has only been vacuumed once in the 2 months we have lived here (and the last time was right after my husband's review). Now, I realize it is fall and leaves will be coming in the building (because I'm not an idiot), but the amount of leaves in our front entrance, up the two flights of stairs and gathering outside our apartment door is not from just the past 2 days. It has been accumulating since 8pm on September 15th (when they vacuumed last). They came in on September 17th to change the air filters (behind a locked door), but they did not clean up all the gathered dust and dirt. Since we aren't ''allowed'' in these rooms, shouldn't they be cleaned regularly as well? Given the amount of dust accumulated on the grate and bunched in the room (pictures provided), as well as all the dust and lint behind the dryer (which is a fire hazard...according to my father-who was the fire chief of Rochelle), the amount covering the bathroom fan vent and sprinklers throughout the apartment...there is no way this apartment was properly maintained before we moved in. Look at the amount of dirt and webbing accumulated on the lights outside our building. Today, I took 13 pictures of dog poop that varies from fresh to dried out. All of these pictures were taken along a paved path that should have been spotted by whomever is supposedly picking up the poop once a week. Considering the pile outside the leasing office (in front of the Future Tenant sign) taken on Thursday, September 26 and again today October 2 you would think the staff would be more mindful to showcase their property better. Now, I will mention the curtain issue again in my review because it still irks me that I alone was single out. I get the reasoning and have no problem having removed them. The thing that bothers me is that the other apartments don't have to follow the same guidelines as we were instructed. I get they don't want people to hangs things up because it could damage the wood, but you need to be consistent with your rules. Considering how the wood on my porch is rotten to the point there are gaps, I just have to hope it is more secure than I can see and the corner doesn't collapse. Judging by the repair job it appears to be fixed and painted over instead of taken care of...there's a decent amount of wood missing behind that paint. Also, there have been shady people hanging out in our parking lot the past several weeks. Three times there have been people meeting in our overflow lot that do not live in the surrounding buildings and tend to leave once they are noticed. One guy sat in his car all day and even went down by the water to take a bath. The front office has advised all tenants to call the police about situations like this or about all the pot smoking all over the property. I'm not going to call the police when this happens, because it would become obnoxious having the police here that much (and I'm not going to put myself in that sort of danger). Not to mention, do you really want the police at your complex all the time? Lastly, I realize how I sound. I'm intense because I want to live somewhere that is properly taken care of. However, considering I was advised that they do ground maintenance on a regular basis and I can verify with pictures and witnesses that they don't get done, it bothers me that the front office staff doesn't check their property all that much. If they do, then you can't suggest that I'm lying. Even if you think I am...the pictures don't. Trust me...I can start taking pictures daily to show. Check my review on Yelp for other places I've rented.

I lived in this complex over three years ago and before it became Lake Clearwater Apartments. The…read morestaff here was really helpful, maintenance was fast in fixing problems, and the apartments are huge for the price. Excellent location close to restaurants, malls, and a movie theater. Close to 465 and grocery stores, banks, and schools. The pool is nice but I wish that it was not located in the center of the complex so that everyone can look out and see you in your bathing suit. The gym area is small, but rarely busy. Machines are fixed quickly when they do break down (which was not often when I lived there) and each machine had its own television. Overall, my favorite apartment complex in Indianapolis.

We moved into Chateau DeVille at 56/Binford in March. We moved here since the apartment complex is…read moreso close to everything yet, settled in amongst tall tree's. The complex is quiet, neighbors are friendly, I walk the complex at all hours and feel safe. The buildings are old and we have had some issue's but found the management and especially the maintenance crew to be responsive to any concerns. This complex is very pet friendly, lots of neighbors walk there dogs, there is a nice dog park and plenty of trash cans around with dog doo bags available at these locations. When we moved in our apartment had fresh paint throughout and new carpeting. Every time we have seen someone move out we have seen maintenance crews come in the apartment and freshen it or fix anything for new tenants. I would have given this complex 5 stars but the apartments are dated.

This property management company is totally unprofessional and clearly does not care about its…read moretenants, hence the reason for all the bad reviews. They don't address issues they don't return phone calls and the people they have working in the office are BEYOND unprofessional especially at Braeburn Village! They keep going through people and each go round the people are more and more unprofessional and unwilling to do their JOB