I wish we had met Ryan Case and the Bottrell Team a year earlier, when we first considered selling…read moreour San Diego home. Unfortunately, we allowed a friend to steer us toward the wrong agent, which ultimately cost us six months with nothing to show for it. This time, we did our homework and interviewed five different agents. Ryan stood out because of his persistence, thorough follow-up, and clear strategy for overcoming our home's previous overexposure on the market. He truly was available 24/7, just as promised, and delivered an offer we didn't think was possible. Even when a difficult inspection threatened to put us back at square one, Ryan remained calm and immediately brought in several affordable tradespeople to address the issues. He was the glue that held the entire transaction together and never stopped working on our behalf. We wish we could give Ryan more than five stars. He is truly incredible at what he does. A special shoutout to Donna and Julianna as well, they were equally fantastic throughout the entire process!

As a tenant of a rental property, I have been very happy with Mojgan and Ryan's communication and…read moremanagement of the property. They have always communicated with tenants about important notices and have been very timely in their responses to issues that have come up. Not only are they timely, Mojgan is very respectful, effective, and helpful in her communication. She has been one of the best property managers to work with! Having two property management companies before this, I cannot say enough about the professionalism, effective communication, and care that AllView Real Estate staff have provided!

I wanted to give Shirlee Joy a 5 star review as she has constantly been on top of any maintenance…read morerequest, hoa documents, pictures, and makes it easier for us to do a good job as a vendor. Thank you Joy and we appreciate your attention to detail, how well you know each property, how you care about your job, the owners, the tenants, and just being on top of things. The behind the scenes work that Joy does makes everybody better at there jobs and is one of the reasons I recommend this company.

Disappointed with inflated repair costs and poor vendor transparencyI am deeply unsatisfied with…read morethe cost of the maintenance services provided by this company. They routinely present repair bills that are significantly higher than standard market pricing. When trying to verify the details, it is nearly impossible to find out which third-party companies are executing the jobs or to get a fair itemized breakdown of parts vs. labor. As a landlord, I need a property manager who protects my investment, not one that passes along inflated bills with extramely high fees. it is drive me very frstrated.

We worked with this company in 2022 and everything was great but now I see they are on Public…read moreSquare which is an anti woke platform. I am very disappointed and will not use them in the future.

This management company charges excessive amounts for move out cleaning. We extensively cleaned our…read moreunit before moving out and received all green flags during their move out inspection. They thanked us for "taking care of the unit while we lived there" and said it was in "great" condition, yet they still felt the need to hire four separate vendors to "clean" the unit and charged nearly $700 to do so. Prior to moving out, I had a move out call with Katie Acampora, where the vendor cleaning process was discussed, but I believe I was deliberately misled to believe that the total charges would only be roughly ~$250. We were model tenants and this company squeezed us for what they could. I would not do any type of business with this company again. If they didn't directly profit from these excessive cleaning fees, then they were lazy and hired default, excessive cleaning services that went far beyond what was needed. I am guessing no tenant pays less than the ~$700 charged us to move out.

Horrible communication. They never pick up the phone nor respond back to email. I been calling for…read moremany days. Communication very poor.

DO NOT RENT FROM FRANK! most horrible experience renting…read morefrom Frank for 8 years. We stayed because we loved the location for our kids but franks managing was stress the entire time. Gave us a home in horrible condition and expected it to be brand new when turned in. Grass was all weeds. We worked our buts off to turn it. Gave us the home with holes in the walls and issues everywhere including outdated dirty kitchen. Had plumbing issues immediately. Charged us for every little repair including toilet replacement and screen door replacement. I repaired and updated kitchen on my own dime, replaced floor to wood for $5,000 on my own dime. He charged me another $5000 out of my deposite for upstairs carpet upgrade at move out without my consent. He wouldn't even replace the broken screen door till I moved out. PLEASE DO NOT RENT FROM FRANK! Save yourself the stress. Horrible businessman. Nothing he says verbally will he comply with. Do not sign!

I initially had some concerns after moving out of our rental unit, but after speaking with the…read moreGoodLife team, I found them to be very considerate, reasonable, and fair from a renter's perspective. I appreciated their willingness to listen and work toward a fair outcome.

Being a new customer and the first time renting our my home I researched different rental property…read morecompanies. After doing my research we decided to go with Good Life and I am so glad we did they made the process very easy. Malissa Martinez was my onboarding point of contact and I have to say she was very attentive, responsive and professional. She answered all my questions and kept me informed the next steps in the process. Emails came in daily with the updates that had been completed at my home in order to be put on the market. After that my property managment team consisted of Andrei Lechert- Kelly, Gerald Medalla and CJ Flores. Again, more professionalism with this team. Once the property was ready and we agreed on the rental price my home was listed on a Wednesday and by that weekend, Saturday, we have the home rented. It's been 5 months and I have no complaints. They have really taken care of everything and I haven't had to worry about a thing since. Highly recommend Good Life. 10 outta 10.

Amanda Martinez is our property manager from Elite Management in San Diego. She has been our…read moremanager for approximately two years (maybe a little more). She has unbelievable energy considering she handles seven other HOA's. Our property was suffering under our last management company and the prior Board. That Board didn't notice our property manager was embezzling hundreds of thousands of dollars and we were on the verge of bankruptcy. Now, with Amanda's help, financially we are doing so much better. We also have managed to address the deferred maintenance which had been ongoing for many, many years. So much has been accomplished in those two years with Amanda at the helm. Our HOA really appreciates her. P.S. Also, she has a sense of humor.

The Elite Management Team, especially Amanda Martinez, works well with the the Mirador HOA. Her…read moreleadership, guidance and knowledge is invaluable. We were immediately impressed with her proactiveness and respect. Elite is a refreshing change. Having experienced other HOAs and property management organizations, Elite far exceeds expectations.

We rented from Watson Realty for 3 years. For the first year of our lease, maintenance/repair was…read moredone promptly and courteously. Later on they said they would just not repair anymore. As we moved in, we realized that they had not fully disclosed what utilities we had to pay for in addition to rent. Al had told us Water and Trash were included in rent, but later Watson Realty said we had to pay that, whether the contract said anything about it or not. There was no sense of regret or apology there. They said we had to pay the late fee as well. So we ended up paying a bit more every month, including the late fee on the first bill that we never received. We ignored it at that time, showing goodwill. When we turned in our notice after 3 years, they behaved in an unprofessional and vengeful manner (e.g. yelling at the caller when a prospective landlord called to obtain a reference). They called us at 1030 am on Saturday and told us they will bring someone to see the house at 1100 on the same day. When we demurred and asked for some notice, they turned minatory and insulting. They said they could just call us that they are bringing someone to show the house (including on Saturdays) and start driving, that it was their right. When we reminded them that a 24-hour notice is needed according to California law, and 20-minute notice is certainly not sufficient. They just hung up on us. They had no interest in listening to us, they only wanted to rent the house while we were still living there. They brought in people two days after we turned in our notice, with a one-hour warning. They repeatedly asked us to give them contiguous 4-hour slots on all Saturdays and Sundays so they could bring people in without calling us in advance. We offered to let them do an open house one Saturday if they offered us some rent relief. They refused that but still wanted to make appointment blocks covering 3-4 hours on Saturdays. 75% of the Saturday appointments were no shows. Shows you their class. I guess that is good for the owner but is certainly of questionable morality. They waited a week or longer before responding to our maintenance-related emails, so this alacrity was a surprise. Overall, 50% of the appointments they made were no-shows as well. It was extremely stressful and unprofessional. After the final walk through (which WR did not want to do) that is legally mandatory according to California law, they told us we'll pay no more than $40 for two hours worth of cleaning. When we got our refund, however, we found that they had held close to a $1,000 from it, without any warning. Reason? They wanted us to pay for repainting the house that was last painted 6 years ago and was in bad shape as we moved in, but they ignored that. Instead, we had to put up with many insulting emails from the owner Carolyn. She scoffed at us and said how ridiculous it is that we turned into attorneys overnight. She sent us emails from many different email accounts, at all times of the day, and repeatedly tried to bully, insult and belittle us, telling us that she has 37 years of experience and if we even thought of going to court, she will crush us there. She said the court will make us pay $2,000 so the house could be repainted, and we better suck it up and let them keep $1,000. Then she started calling me a liar. At that time, I forwarded her her own email in which she called the place "filthy" and "grimy". That did not deter her however as the emails came flying at us every morning still! After talking to a lawyer, I suppose, they learned that we were right all along, and returned the deposit they had held, without an apology. If they had gone to small claims court, there would have been a public record; but they were prudent in the end. As you can see, dear reader, there are many reasons I am writing this review. In summary, if you know your rights and know the law around security deposit and showings, you would be all right -- but be prepared for a very stressful moving out in case you like sticking up for yourself. I suppose there are worse companies around -- that's always the case. Notice the other two positive reviews are written by others who have posted no other review except their glowing review of WR. One review is merely a cut & paste from their website. Go figure. To Watson Realty my advice would be "treat your tenants better and learn the law around your business". If they really have excellent references, let's see some "real" reviews here by those who have been happy with Watson Realty.

They have done thousands of rentals. 49 years has to tell…read moreyou something. You cannot please all of the people all of the time no matter what you do. To see just a few negatives is a testament to their business acumen. Businesses come and go but only those of high integrity last.

Michael has been a very reliable property manager during our 3 years renting in Tierrasanta. His…read morestandout quality is his responsiveness to maintenance requests. Whenever something broke or needed a repair, they addressed it quickly and without any hassle-- including a full roof repair when we noticed a leak in a part of the garage. Overall, a solid and stress-free renting experience. I definitely recommend them and would certainly be happy to rent with him again if we ever move back to San Diego.

My wife and I rented an apartment from Michael for 7 years, and it was a great experience. We loved…read morethe apartment and Michael was very helpful whenever we needed something. He was always quick to respond and send help when we had a repair issue. The rental rate was very reasonable, and when we moved out Michael made the process easy for us. We were very happy with Michael as a property manager, and would recommend anyone to rent from him in the future.

Coming back to update this review after my initial one in 2011 since this management company…read morecontinues to haunt me 15 years later, and they 100% deserve the one-star rating they're getting from many people. I still live in the same unit since 2008, except my landlady passed away 2 years ago and her heirs came to me in early February 2026 and basically said, "We have to sell, so you have first right of refusal on buying, or you'll have to move." They are sweet people and offered me a fair price, and it so happens I'm in a position to buy it now, so we are in escrow. I was aware via neighbors who own their units that last year PMC was FINALLY fired as our management company. The rumor is that they were fired for EMBEZZLING all the money out of our HOA account. (I do not yet know the entire story, but how does that even happen?!) I attended my first HOA meeting last night since being banned in 2011 (for being "just a renter" and having opinions). Now I am an *owner* and a candidate to be on the board. (Good thing PMC was already fired because that would've been my first mission.) There was discussion about termite fumigation again (decided on spot treatments this time), and A LOT of other maintenance that hadn't been kept up (roofs, driveways, landscaping - all of it is in arrears), and now the Board is trying to recover from all the funds being stolen on top of this. They're considering a $10,000 special assessment (TEN THOUSAND!! PER UNIT!!) to cover what was lost so we can simply get the regular maintenance accomplished on our homes. As someone who is in escrow and could still back out, potentially adding $10,000 to the purchase price is obviously NOT appealing. (There was no motion made on it, and I hope we'll be able to find a way around it, but I have to consider it as it is not an insignificant amount of money, IMO.) That is sad for both me AND the sellers. These are the long-term effects of using PMC as a management company. It's not just a problem about lack of customer service. I'm not at all surprised to see other reviews talking about how PMC is lax in sending financial reports and responding to money inquiries from the Board. HOAs still using this company as property managers should absolutely BEWARE and take their business elsewhere immediately.

Our association has worked with PMC for 25+ years. Out of curiosity, we tried another management…read morecompany as a test for comparison and quickly learned that PMC was far above the alternative. When we changed back to PMC, the test company lost all of our historical documents. Susan Grant of PMC has been our manager and is amazingly responsive and helpful. She has had different assistants throughout that time frame but all have been helpful. PMC has been an invaluable resource for quality service companies. Cathy G

I have worked closely with Sam from Starlight Rental and she has been an immense help through our…read morelease term there and through the early termination process (unfortunately had to move closer to work - leading to early termination). Any and all requests for fixes or checks were done in a timely matter and always was followed through to make sure things were taken care of. Even through the stressful early termination process, Sam and the team was always polite, professional and supportive. Always reachable via text, day and night - which we greatly appreciated. Honestly, best property management group I have had the pleasure to work with. Thank you for all for the services provided through the past few months.

We rented with starlight for 3 years and Ai Yu was a pleasure to work with. He was a great property…read moremanager. Always responded timely to our questions and concerns. We cannot recommend this company enough. Their properties are in great condition and the process is very smooth. We highly recommend this company if you are looking to rent.