a pet fee was paid and eclipse charged my bank 3 times &…read more@wells fargo called into the fraud dept to find out they locked me out of my account so now they are closed so i have to wait to finalize my refund until another day or two to be called back and staying in a motel until then

No stars. Do not rent from these people. Rented under them for years and they have gone way…read moredownhill. Services such as trash pick up included in rent not provided. We pay extra for their "portal" to collect rent and make changes such as just married name change, doesn't work. Maintenance is a joke with zero communication and who knows when or if it will get fixed. They are only in the office y days a week taking off any and all holidays making them completely inaccessible. Do not waste your money on these people rent from someone else who cares.

we were living under another property management, and the owner went with this company. Since then,…read moreseveral tenants have moved out due to mold. I am I'm the process of moving to a ADA accommodation. these has been mold detected in 3 units. The staff mainly the manager Teresa Yoder, has been rude, uncooperative and belittling. She will talk down to you in any way. I have several recordings and video as well as email proving this. When asked for her managers name, she declined to give that information. Furthermore, an inspector was to come clean the mold today at ten am. I am disabled and was trying to get out of the bed when he walked away. When I went to ask his completely went off on me, I will add the videos. this is at complex 1074 Cedar way Fruita, co 81521. I've asked for the information of the owner and was denied.

We only had interaction with this property company for a short period of time…read more As a sale went through on the property we were renting. Our property manager Nicole was very kind. And showed understanding through the time we were with them. Even when high stress kicked in. When maintenance was needed they were on top of it getting things taken care of quickly. We would have enjoyed continuing to rent from them but they had no empty properties. (Great sign right!)

Home Owners/Property Owners: Do not trust them to represent you in any home owner capacity. They…read morewill accpet their large fees, charge you additional fees for small repairs and when all done you will have a damaged propoerty and no one in Bray to help with compensation. Very disapointed.

As a property owner, I have been very disappointed in the communication and responsiveness of my…read moremanager at Bray. Phone messages and email are almost never returned. I was not told of changes to our lease, damage to the property, and problems with collecting rent. It was very difficult to track down what was going on in several situations over two years. Because they are pleasant to work with personally, I have given Bray the benefit of the doubt in too many situations. Unfortunately, I cannot recommend them to other property owners. I will look for a different company in the future.

The office staff are professional, although somewhat ignorant of prohibitions concerning…read morerestrictions due to the pandemic concerning evictions and previous notice required before entering the property. Service and maintaince is deplorable. Unless an issue is life or property is threatened...requests are ignored my garage door was functional for only 2 weeks during the one year lease Likewise the oven clean feature rarely worked in the recent property as well as the previous property.,,. Yet I was charged for cleaning the oven upon leaving.

Terrible customer service. They never answer phones, clean out their mailbox or return calls. They…read moredrop the ball more than not. Maintenance requests get ignored and forgotten. Rip off artists. If we didn't get stuck with these idiots because the owner moved out of state in middle if our lease, I would never do business with them!

The worst, no communication, no follow through. A true nightmare dealing with them. No updates on…read morewebsite for the HOA. I do not understand any HOA paying them, they do nothing.

This is the worst Property Management firm that has ever been in business. They do not respond to…read moreanyone trying to get ahold of them, they are the rudest bunch of people I have ever met. They are totally worthless and should be investigated for fraud. You don't have to be very smart to work for them apparently! They manage our HOA and apparently have forgotten that they work for us and can and should be fired! One star is over-rating them by a bunch.

They raise my rent from 900$ to 1,700$. Without prior notice. This company will be, the created…read moreof billions of homeless people

Dena is an awful property manager, unreasonable, no compassion, a true slum lord. charges for…read morethings that don't exist after you move then waits over year to send charges to collections to accrue the maximum interest. This company is in the business to rip off as much money from you. Don't rent from them.

By far the worst property management company my landlords have chosen. They lie and say they will…read morecall you back or say they are waiting for management to get back in the office but there is never a return call. Maintenance is slow at responding. I had to show maintenance that they didn't fix my water leak the first time. The property manager is super rude, wish I could remember her name cause she's awful. Maintenance does not call in advance. They ripped up the intake valve in the sprinkler system and just left it broken with never telling us anything. This place makes me miss Columbine property management cause at least they were responsive and actually got things fixed. If I wasn't forced to be with them I wouldn't. Steer as far away from this place as you can.

This is by far the worst property management company you could possibly rent from! I have a friend…read morewho recently rented from them for over 3 years! Her house was always immaculate, yard always looked amazing, one of the cleanest people I know! She recently moved out and they are trying to keep the entire deposit plus charge her over a hundred dollars to replace lightbulbs!!! What the hell?!!!! Do NOT rent through this company, you will regret it 100%!!!

Our HOA has been paying this company to do walkthroughs of Westwood Ranch over the past few years…read more They are supposed to cite renters monthly for violations but they've stopped. Remote work is and has been over the past year. Get out and do your damn job! What was a beautiful neighborhood is now trashy. People with old appliances sitting in front of garages, cars in pieces, trash in yards, and cat food cans on sidewalks. RVs parked on the street for months at a time. The list goes on and on. They just want to collect a check but that stops today. I'm contacting the board and will have the board vote in a new property management company in September. You guys need to get this mess together.

The owner is hard working and kind. He works hard to ensure his tenants are happy. Love his team…read more Been a tenant for 10 years for commercial property. Highly recommend. Easy to work with and very responsive.

We came here hoping and trusting that Premier Property Management would be a great rental…read moremanagement company. However, these people get angry at us when something in our house stops working , (hello....rental agreement?!?) and they IMMEDIATELY began to behave toward us like they HATED us! We are fantastic tenants. We have never been late on our rent, we keep a clean house and we ONLY ever call them when there's a problem we can't fix on our own. Angela, (the manager/owner) is a nightmare! She interrupts before we are even done telling her what issue we are having with our property, she yells at us, swears at us and hangs up the phone on us! That may sound unbelievable and that's because it is! She and her company are despicable! Kris was ok at the beginning, but out of nowhere, she only ever acts like she is Angela's puppet and behaves accordingly. I'll add more to my review after we move out of here. I'm pretty sure it will only get worse, and if I could leave zero stars right now, that's exactly what I'd do. We have never had a bad relationship with ANY business with whom we have interacted in the 10 years we have been married. Premier Property Management is reprehensible and scandalous and we cant wait to permanently put them behind us. Yuck! Do yourself a favor and listen to my review along with all of the other reviews about this company where people detest renting from Premier Property Management. Please DO NOT rent from these disgusting people, you'll regret it.

Angela's "perfectly little up to code agency" leased me and my wife into a sweet little homely…read moreplace that had black mold growing in it well before we even became tenants, and made us sign a "mold addendum" that Colorado warranty of habitability law contradicts. When we asked them to fix it, they thought it was funny, and had nothing more to provide than "taking four months to remedy the issue because of everybody's scheduling" while we move out of the place we just paid for two weeks ago as of this review, the maintenance lady assigned to our unit is rather rude and abrasive as well and did everything to try and shift the blame onto us. Nothing was done prior to us moving in to fix the bathroom, which was clearly the worst source of the mold, the protective barrier between the shower and the drywall wasnt even properly sealed and is peeling off of the drywall. We're going to get code enforcement and the department of health involved and see if they think its not worth taking seriously after that. This is my first time leasing a place, and all I can say after this experience, is that I wouldn't recommend leasing a dog turd from these absolute procrastinating cheapskates. This is a company that shouldn't even be in business anymore.