Diva on a dime I am. This place has saved my butt more times than I care to share. Keith, the…read moremanager is laid back and super personable. I'd never had a payday loan n was spooked by the idea before being referred here. In a money tight situation? Drop by and these kind folks are more than happy to answer questions beforehand and they seem to have very good rapport with each client. While nobody likes to be in those situations, this is definitely the place to visit when you are. 5 stars!

I went to emmet Thompson agency because it was closer to my home. I want to have the drive safe…read moreconnection for the discount and it has been 2 months 6 trips to the agent and it hasn't been done. so I canceled my policy with them on November 11. and it has been almost a month and I can't seem to get my money back that I paid for 6 months but only use for a month and a half. . my advice to anyone is to pay monthly that way if you want to cancel you don't have to go through hell trying to get your money returned.my next move is to contact a consumer lawyer

Had my annual review today. Thompson was very helpful going over my contact for hurricane, sewer,…read moredeath , Identity fraud ect. We went over what I needed on 2025.

Shantica did a great job. It was a Friday around 5 pm and she had been busy all day. She took the…read moretime to explain the process and get the paperwork done in less than 30 minutes. A much better experience than earlier that day at a different lender. I had never considered a title loan before, but everything went smoothly. 5 stars.

Awesome staff quick polite and respectful. If you have…read morefinancial needs go see Brandy or Carmen take good care of you just like they did me thanks Mid-American

Austin Stevenson was great and Carmin was amazing!! He needs a raise hassle free exchange !! I'm so…read morehappy and recommend them to any and all if you know that you will be able to pay the loan off 1 year before it's due :)

As far as a title loan their ok for that but for a personal loan don't waste your time. As for in…read morethis store location Austin was alright at one time but dude put my life in jeopardy when I went in to pay off a title loan and observed him coughing and having breathing issues. I asked him if he was ok and he said oh yeah I'm hanging in there only later to find out he had covid. He should have been more professional and said to his customers that he had covid. Not coo in my book customers need to be informed not swept under a rug especially when it comes to covid and people coming to do honest business.

We have been with State Farm for close to 50 years. Josie Polk and her staff provide excellent…read moreservice not just for car and home, but for life insurance as well. When you hear ads about cheap insurance, keep in mind that an agent comes with the insurance. The agent makes the difference. We love having someone in our community instead of calling a 1-800 number to get the next available representative. We are sticking with Josie Polk and her team no matter what. They are all very friendly and helpful. Give her a call at 913-469-9010.

I love this office of knowledgeable and awesome people. I am so glad that they are literally in my…read morebackyard

Previous service here has been great. However, when my insurance rates were raised to a…read moreridiculously high number, with zero claims, getting a better quote became problematic. I kept hearing excuses why the quotes were so high and when I did finally get a quote I was happy with, it magically raised by $500 once I decided to move forward with it. Again, when I asked why the quote was not accurate, I was given more excuses. Meanwhile, I got 3 new quotes, all of which were significantly less, offered higher coverage and were 100% accurate, meaning that the brokers or insurance agency promised the pricing wouldn't be raised once I agreed to the new policy. Insurance is tough already. A broker can help you wade through the mess. Once that broker becomes part of the problem, I suggest finding a new one. I shouldn't have to spend hours finding new policies because of the limited options and communication of the person who merely exists as a middleman between the customer and the insurer.

It has been a year or so since we touched base. I want to once again thank you for hiring…read moreindividuals that provide the most outstanding level of professionalism and service that I have ever dealt with. I want to specifically call out Melissa. Today I called with an updated list of guns that I wanted to cover on my homeowners policy. I also had several questions regarding the policy I needed answers to before I submitted my new listing. As always, Melissa had the answers immediately. I know it was not a fun task to have to go through the list I submitted and convert it into the format required for the policy but she never once hesitated or sounded reluctant to submit the change for me. Within the hour, I had received the updated change to my policy. The same level of service and expertise was provided when I added another vehicle in November. There are a million places I can go and get insurance. However I firmly believe there are very few if any that provide the level of service your agency provides. I have dealt with many in the past and rarely remained a customer for more than a few years. I am very price conscious and the ability of your agency to provide a competitive product with such outstanding customer service is what keeps me a customer. Additionally, the integrity of everyone I have dealt with in your agency is second to none. Thank you for all of the service you have provided to me over the past 10 or so years. Ken

They falsely lied and said I could go to their event. I confirmed online then they text me an hour…read morelater and said they were all booked up. This is not a way to conduct business with a potential client. There are other businesses that are way more professional then this one I would advise to go that route.

Family operated business, financial advisors where they offer lifestyle & wealth planning,…read moreretirement planning, investment planning, insurance and notary services. I have had my first meeting in wealth planning and notary services. I received great customer care offered refreshments and top-tier service when it came to discussing my finances.

I purchased a new diamond bracelet. Cathy added it to my personal article policy the same day…read more Cathy is always very friendly and focused on whatever her customer needs. I really appreciate her sense of urgency. The office of Denise Garcia is one business that is still customer focused. Unfortunately that is a rare thing in todays world.

Disappointed with lack of communication from Denise. Apparently too busy to return calls.read more