Doreen is one of the Client Relationship Consultants at this bank location & she was very…read moreprofessional, kind & helpful. Thank you Doreen!

I'm extremely disappointed in the closure if Longview! Absolute best customer service.read more

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Great service and Dustin was awesome and patient with us through the whole process greeted us at…read morethe door and offered us water and place I recommend to all friends and family

Great Experience, second visit to extend a loan. New my name when I came in very important to he…read moregreeted so professionally. Thanks

rip off! 100% interest! borrowed $1000 and will take 4 years to pay off at $100 month. over $3000…read morein interest! 4 times what i borrowed.

Such Amazing employees, at anytime if there is a problem they do there very best to fix it. If at…read moreanytime they don't know how to fix it or answer your questions they will do there absolute best to find an answer for you. These employees are the BEST, differently would recommend you to anyone. Thank you so much for helping us.

I thought about my review, yes the service was very slow and the ATM was not working at the time…read more But I appreciate a quick response from US Bank.

US Bank may be a big dog bank, and as such you may find most of their tellers and customer service…read morereps to be a little less than approachable. But the employees at this branch are an exception to that expectation. They have always been very helpful and easy to talk to, and even took the time to help my wife and I settle some long standing debts that we never thought we could get out from under. Personable service is hard to come by these days, but this branch is doing something right, that's for sure.

Worst bank ever. They do nothing but cause their clients problems. This bank needs their doors…read moreclosed!!! They closed my clients account without telling him and he has NO money and they won't give him the money in his accounts which is over 29k. They are nosey, rude and snotty jerks that all need fired!

If I could leave a minus# for this bank I definitely would. I have been banking for over 50 years…read morewith banks all over the country. I walked into this bank with a $7000 check to cash. The check was written on their bank. I had multiple identification to give them they would not cash their own check on their own bank. How Absurd is that!!! I even asked for a supervisor. I commented this is your check and it's from your bank and you won't cash it how absurd is that. He commented that it would be a risk for the bank to cash this check . Has our country gotten that bad and are our actual cash reserves that low that they would not cash it. The manager Didn't even call the business to ask them is this check good??? all they had to do is call the number on the check and ask the business who wrote it is this ck good??? This bank is a joke.!!!! if they were the only bank in town, I would drive 20 miles to bank somewhere else. I was so offended. I will never ever ever bank with Bank of America the loser of all banks in America.

I love this location. Joy was so friendly and helpful. She made everything run so smooth. I really…read moreappreciate her top notch customer service

I called this company with an issue and a lady named Joy helped me to resolve my problem .She was…read morecompassionate very professional showed great leadership abilities and is a great asset to this company. I would definitely use this company again .

I've been to this branch several times and had negative experiences every time. They are so focused…read moreon automating everything that they don't have any people skills and are unable to help people in person. They had four employees on site, all of which were busy. The girl checking everyone in when we entered the door, kept leaving and missing people. Not only that, but she never took anyone's name to check them in, so I'm not sure how that worked. When she asked what I needed I said I just have a couple of questions. I need answered that I can't find online. She said OK it will be a few minutes. 30 minutes later she had stopped and helped two people who came in after me herself, and the people in the offices had not left their offices. when the third person came in after me and the girl checking people and started helping that woman, I asked her how much longer it was gonna be before I got called back to see someone. She said no one has answered me when I asked, but it shouldn't be very long. I said can you help me like you've helped all of these other people? so that she said oh well probably what did you need? I said I need to know when my payment is due and what my payment amount is and for some reason, it's not showing me that online, probably because I'm paying it before the due date, but I would like to know exactly how much I actually need to Pay. She said oh yes, I can help you with that and two minutes later I was out the door. It's absolutely ridiculous that they're so automated with everything that you can't get money out talking to a person, which is what I was there for last time, and they 18-year-old checking people in can't be bothered to help anyone until they complain. Avoid this branch like the plague. There are plenty of other branches around to go to. I won't be back here. oh and I almost forgot... During the 30 minutes that I was waiting for someone to help me in person several people went to use the virtual ATMs to withdraw money. One of them withdrew $5000 and the other one withdrew $1207. Ask me how I know. There's a reason I don't use the virtual ATMs, because the volume is up so dang loud that everyone in the building can hear your business. Go back to having actual tellers and staffing your location appropriately, please.

Banks are a personal matter. When it comes to Community America Credit Union, the Noland Road…read moreBranch (plus the branch inside Hy-vee on 40 highway), I am going public with them. I've been banking at CACU ever since they placed the full branch in Hy-Vee, on Noland Road, and even inside Walmart on 40 highway. I love CACU. Twice this year, my credit/debit card has been locally compromised. (which is why I hardly use it any more for restaurants.I learned about the possible chance I take each time I give them my card instead of cash.) The bank caught it within seconds, and took care of it. They are knowledgeable on legal matters also. Community America taught my son how to save with CD's and has worked with him, and that was appreciated too. Their branches are open on Sunday, and even some holidays that others are closed. The employees are fantastic. I'm so thankful every time I think about switching from a bank in Independence, to CACU.I'm not knocking them down a star, but I hope they add more ATM's in like, St. Louis. I could use that, or even NYC. Other than that, i love this bank and totally recommend them.