This company is terrible at communicating details, which is terrible for a remote investor. The company owner acts as if he's offended by basic things like doing his job and doing you a favor by doing his career, which is wrong. If the owner delegated more tasks to his team, I am sure many of the Mickey Mouse repair communication issues would be clear instead of feeling like teeth needed to be pulled. read more

If I could zero stars I would. This place is negligent and rude. They Did not return my full payments when they failed to make ready the property. It was infested with squatters and not even checked or cleaned. Hard pass. read more

Long wait time on responses. Maintenance is rude. High prices. Bad service and management

Tenant beware! This shady company pocketed my deposit with suspect charges after I left the property in *exactly* the same condition I received it. When I say I left the property in exactly the same condition as I received it, I mean it. Prospective tenants: expect RES to *steal* your *entire* deposit. Thoroughly video every inch of the property prior to rental. As a preventative measure, let them know that you've surveyed the property with a camera, it may save you hundreds of dollars. I tried to get the heat repaired twice (their responsibility). They sent over someone who had no idea what he was doing and it never got fixed. I was freezing during the winter. The whole winter. The heat literally did not come on. If it was 32 degrees outside, that was the temperature inside. Depsite my cleanliness, my Fondren property had rats and cockroaches aplenty. Nice touch! Nothing was done about it. Real Estate Solutions in Jackson, MS is the worst company I've ever dealt with. Normally when people blatantly *steal* hundreds of dollars from me, I get something other than cold rats and cockroaches in return. Stealing all deposits as a matter of policy...not honoring the rental agreement by paying for repairs...nice monetization strategies you've got there RES. Steer clear of these thieves. read more

Overpriced and under delivery. If you are a property manager, only utilize this company if you are trying to give your money away.

Absolutely horrible, invaded privacy, constant things going wrong, staff is very noisy, impolite, avoids fixing stuff. They put me through hell, to the point of moving out 4 months early. read more

I have rented from Real Estate Solutions for 10 years, and have lived in 3 different houses that they manage. I have found the office and maintenance staff to be some of the best customer service that I have ever dealt with in all my years of renting. They are always quick to fix any issues that have come up, and super friendly to deal with. I wouldn't rent from another company in Jackson!! read more

Owners beware!! This company "managed" my property for several years and they were horrible. I lived on the east coast and entrusted these idiots to simply put appropriate tenants in the home and facilitate maintenance. On several occasions they put people in the home who clearly could not afford the rent and when they got behind they took several months to act which left my home vacant for several months each year that I dealt with this company. They routinely hired incompetent people to make repairs at premium rates. The final straw for me was when my former Madison county neighbors called to tell me squatters had entered the home after the tenant abandon the property. I finally saw the light and went with a new company that priced my property correctly (several hundred dollars increase) and quickly found appropriate tenants. I can't bare to count up the money that I lost over the years...my only recourse is to use the internet to prevent others from making the same mistake. read more

I have been renting from RES for 5 years in the Fondren District. Recently I had a terrible roof leak and within 3 days the insurance guys were out and I had a new roof by the next week! The office and maintenance staff are quick and friendly, and they always have been! I have never had such attentive landlords and they really care! I appreciate them and would recommend them to anyone looking to rent! read more