A+ experience from start to finish!…read more I signed up for Nevada Crystal Premium and within twidays, I already had my first delivery scheduled. I got a great deal, and the customer service has been excellent. On my first delivery, they brought everything in, took my payment, and took the time to explain exactly how the service works. It genuinely felt like working with a family-run business that cares about its customers, which is so refreshing. And most importantly, the water is DELICIOUS! I'm so happy I decided to sign up for their delivery service. Great water, great value, and truly wonderful customer service. Highly recommend!

We needed water delivery & they were fast in getting water delivered to our home. They came out the…read morenext day. And I'm happy with the water quality.

Dear Management, I…read moream writing to recognize Steve S. for the exceptional service he has provided me over the years. He is, without question, one of the best customer service representatives I have ever had the pleasure of working with. Steve is always friendly, professional, dependable, and genuinely kind. Every delivery is made with care, and he consistently goes above and beyond what anyone could reasonably expect. He always places my water as close to my front door as possible, carries it up the steps without hesitation, and has even helped bring the bottles inside when I've had difficulty carrying them. Those small acts of kindness make a huge difference and have never gone unnoticed. What stands out even more is how attentive he is. If I accidentally forget to leave my empty bottles outside, Steve has even taken the time to text me to make sure I wasn't in need of water before continuing on his route. That level of customer care is incredibly rare these days, and it speaks volumes about the type of employee and person he is. The reason I wanted to write this email is because I recently reported a leaking water bottle. My concern was simply to let the company know that some of the reusable bottles may be reaching the end of their lifespan after being reused many times. My concern was never about Steve. He simply delivered the bottle that was provided to him, and he did absolutely nothing wrong. I was genuinely saddened to hear that Steve may have been blamed or gotten into trouble because of my report. That was the exact opposite of what I intended. If anything, I wanted to bring attention to a product issue, not a personnel issue. Employees like Steve are hard to find. His professionalism, reliability, kindness, and willingness to go the extra mile are the reasons customers like me remain loyal. He represents your company with integrity every single time he comes to my home, and I truly hope that is recognized. Please accept this email as my sincere appreciation for everything Steve does. I hope his management team recognizes the value he brings to your company every day. He deserves praise for his outstanding customer service and dedication, and I sincerely hope this feedback becomes part of his employee record. Thank you for taking the time to read my comments and for recognizing an exceptional employee who truly exemplifies excellent customer service.

Still there best service! My water guy Jose B. Is the best very nice on time and fast…read more Water is adorable. Great process! The website is easy to use if you need anything additional. You can always call in if you have any questions as well!

This is one of the best water delivery services I have ever used. I recommend them to…read moreeveryone!!!!! They are reasonably priced and they deliver every 3 weeks!

I have been a Customer of My Water for almost 2 years now, and as a couple of the reviews below…read morestate, service used to be okay. For the price, it wasn't worth complaining about. I don't know if we were always last on their route, or if we were nearing the outskirts of their service area, but deliveries were never on consistent days. We'd get a text the afternoon before my delivery that he would be there tomorrow, and Kevin wouldn't arrive until 2-3 days after that text was sent. Communication was poor, if we received any at all. Lately things have gotten far worse. I have requested (multiple times) that our delivery be bi-weekly. After the second time I reminded him, Kevin came consistently for a couple deliveries but then it was getting to be more like an every 3 week schedule. Who knows when he was going to show up, honestly. There was a couple times that I had to text and ask when he was coming, and magically it was always the very next day. We were always understanding when he needed to move delivery dates, and even when I had to follow up about when he was coming I was never rude. I finally just reached my limit and we will be seeking services elsewhere. I'll pay the extra couple bucks a month for consistency. I am also a little confused and concerned about some of the responses (one in particular which I will attach a screenshot of) below from Rueben. As of 4/2023, there isn't a Kevin with the company anymore? I have ONLY ever dealt with Kevin. I don't believe I have ever spoken with Rueben (Or Rubin? Seems like there's a couple ways to spell his name?) Who is delivering my water?

My experience with Primo Brands has been extremely disappointing. Their customer service is among…read morethe worst I have dealt with. Deliveries consistently failed to meet expectations, and communication throughout the process was poor. When I scheduled an appointment for equipment pickup, I was not given a delivery window. When I called multiple times to follow up, customer service was unable to provide any meaningful information or updates. After waiting and rearranging my schedule, no one ever showed up for the appointment. The lack of communication, accountability, and reliability made what should have been a simple process unnecessarily frustrating. I would not recommend Primo Brands based on my experience.

I've been at my company (my workplace) since 2009. I've been dealing with this Vendor for many many…read moreyears. There have been so many different drivers over the years, which is the same for delivery drivers with Fed Ex, UPS, and USPS. Many of them have been nice. It's a good thing that we are now able to leave reviews on Vendors; it wasn't always the case with Yelp. When I first started, the directions that were relayed to them, and any other Vendor, here, was to call the office first, prior to visiting. I am usually here, unless I am on Vacation or at a medical apointment. If I'm notified, we're good. Last year, also acquired Mountain Springs Water, which my boss requested. So, in addition, to the cases of water, we also get this product too. For the most part, the single use bottles are good. Sometimes, you get the drippy messes or the plastic bottle taste, but that's not often.

I've been a loyal customer of Silver Springs Water for several years and I am super happy with…read moretheir service!! Before I chose SSW, I did my research called just about every place in town to compare. SSW offers the best prices AND they deliver, which is imperative for me. And best of all, NO contract required! What I mainly admire about this company is the attentive customer service, their willingness to work with me and the genuine care they put into resolving any issues that may arise. I always deal with Mimi in particular and she is second to none when it comes to customer service. She always provides me with superior customer care. If there's ever a problem, she addresses and resolves the issue promptly. I've had different drivers over the years and they're always friendly and arrive on schedule. They even send me a text message reminder to let me know they're on their way. I love that!! I've referred many people to SSW because I am confident that anyone I refer, will experience the same excellent service I have these last few years! I highly recommend SSW and plan to remain a customer with them for many more years to come!

I contacted Customer Service re: cancellation of service and the need to have them pick up the…read morecooler dispenser. I was told the pickup would be today, in the later afternoon and I wound receive a text when they were half an hour out. Since I have moved out of the house, I went back to my home and waited from 10:30 am to 4:00 pm. No pick up happened! After calling the office I was told the driver stopped by at 7:30 AM and no one responded to his knocking on the door. Hello, since when is 7:30m AM, late in the afternoon? As I explained to the CS representative, I am a 69 year old woman who is only 5' tall and I cannot be schlepping the cooler around, I simply do not have the strength. Okay, now I'm to put the bottles and cooler out on my front patio on Sept 29th for pick up on the 30th. Will try to get assistance to get it out in time for pick up. I find i hard to believe that a cancellation pick up cannot be taken care of in a timely manner. Then, to charge me for the cooler and bottles of water to the tune of $240.00+ because they cannot arrange to have a timely pickup is disgusting and I cannot refer anyone to such an unprofessional organization.

Have been going there for 16 years and have always had great service and their alkaline water is…read morethe best!

I've gotten my water here for 10 years and have always had fast and friendly service . Thank you…read morefor a decade of good water .

We've had our hot and cold water unit in our warehouse for over a year now…read more The price is quite reasonable and the machine works GREAT! We're moving to a new warehouse now and these guys are doing a terrific job relocating us. The gentlemen who install the plumbing are very professional and they really care about doing things right! Thank You Aqua Element.

From the owner: Providing the finest drinking water service to the Las Vegas Valley since 2011! Enjoy unlimited…read morePremium Purified Water OR Mineral Infused Alkaline water for one low monthly fee.

We have used Culligan for several years now. I called regarding my bill because it had increased…read morequite a bit. After speaking with Sonia she explained everything and made some suggestions that would lower our bill. She also gave me a credit on our bill. Sonia was a pleasure to talk to. She provided excellent customer service, which is why I will be a long time customer

I love my new Water System and I love the customer service that I receive…read more Sonia always takes time to listen to me and ensure that I get whatever services I need Great Investment

5-Star Review - H2O To Go!…read more From beginning to end, my experience with H2O To Go was absolutely amazing! I couldn't be happier with my decision and the outstanding customer service I received. Before making my decision, I received several quotes from different water treatment companies, and H2O To Go was hands down the best! Not only did they offer the best value and better equipment but their customer service truly set them apart from the competition. A very special thank you to Carla, our salesperson, who made the entire process seamless and enjoyable. She was professional, knowledgeable, patient, and genuinely cared about making sure we were happy with our purchase. She took the time to answer all our questions and made us feel confident every step of the way. And let me tell you... I just took my first shower, and WOW!!! My hair feels so nice! I can already feel the difference, and I am absolutely loving it! It's refreshing to work with a company that truly values its customers, offers competitive pricing, and delivers such a positive experience. I'm one very happy and satisfied customer! If you're shopping around for a water treatment system, do yourself a favor and give H2O To Go a call. And definitely ask for Carla! Thank you, Carla and H2O To Go, for an exceptional experience from beginning to end!

I was recommended by h20 to go by another friend who also hired them previously in the past and WOW…read morethey are fast Chris came out to my house and was thorough on the water softeners to see which was the better fit for me. I am from California so the water difference in Cali VS Vegas is insanely differently quality But Chris came, told me that he can get a guy out for me the next morning and YUP he delivered!! I don't remember the persons name who did the actual installation but he made sure I knew how the process worked and made sure I knew what he was doing. Had all my questions answered by both of them and now we have their water softener system AND RO system for drinking water 10/10 will recommend this company to friends and those who need water softeners!