I have used Roto-Rooter many times and always had a positive experience with reasonable price…read more Today, my toilet backed up into my tub. I called them out to find out what could be done. I was quoted almost $900 to snake the toilet. When I said I wasn't paying that much, I was then quoted $506 to snake it through a drain. The snaking took literally 3 minutes, after my wife was told to do several things in another toilet in the house herself. $98 was charged for "products". The only "product" used or provided was Roto-Rooter preventative pipe shield. 1 gallon. Walmart sells it for $20. For what I was charged for a 3 minute job, I could have bought a plumbing snake and a years supply of the "product" I was sold. I'm beginning to think the plumbing community is filled with companies who take advantage of customers and charge ridiculous prices for jobs that don't require the cost. I won't use them again after this experience. My drain is fixed and the man was nice but I don't like being raked over the coals financially for minimal work.

Way overpriced and they didn't even show up on time they came late at night. My appointment was…read moresupposed to be from 12 to 2 and they didn't show up till almost 8 PM. Then he gave me the quote of $424. Two fix the dripping faucet on the bathtub for each valve.. way overpriced

I recently had sewer/plumbing problems at my house that spilled over to our basement. After…read moregetting the plumbing fixed, I needed someone to perform clean up services. ServPro of Birmingham responded quickly to my request. Following their on-site investigation, they immediately started with the steps needed to cure my problems. I was very impressed with the courteous and professional manner in which they carried out all phases of their work. Thank you, Servpro of Birmingham for a great job! Birch Bowdre

Unresponsive Staff/Documentation Not Trustworthy: I got…read moreseveral estimates for water remediation and was set to select ServPro of Birmingham to perform the work needed. However, the company's business office sent me a contract to sign that was missing information because some of the criteria hadn't been filled in. I emailed the representative (her email was "@servprooftuscaloosa.com") to request that the document be filled in, but she did not respond. Then ServPro's dropbox service emailed me the same, unfilled, document two additional times (spam). I really wanted to work with ServPro; their technician seemed knowledgeable and professional. But I will not be able to because their business office is unresponsive.

DO NOT USE this "restoration" company! Phillip H is an absolute disaster to work with. This is a…read moreguy that shows up at your house unannounced to take advantage of people in an unfortunate situation. He makes you feel like they are going to take care of everything and then stops communication after that leaving you guessing each day. Roto-Rooter will say they will be there "first thing in the morning and then not show. Management will lie and say their technicians called out when in reality they don't have enough support to follow through with all the promises field services managers makes to people with their backs against the wall. Save yourself the time and money and call a professional contractor to get the work done right. I can't emphasize enough - DO NOT USE THEM FOR RESTORATION SERVICES!

Tech was professional and hardworking, cleared the clog in the kitchen sink. To do so, he used a…read morelarge machine that he had to drag up a set of steps to get to the kitchen. Damaged every step dragging the machine. To use or carry that machine should be a two person job, so not to cause this type of damage.

I would definitely recommend Alpha Plumbing! Bryce came out and fixed my leaking faucet and a…read morebacked up drain. He was very nice, polite and knowledgeable. I will be using them again in a few weeks to help with new vanity install. You will not be disappointed by calling Alpha Plumbing!

Outstanding work and outstanding people. Replaced all of the water lines and cast iron pipes in my…read moreolder home. They even cleaned up after themselves when the job was done. They're now my go to for any and all plumbing issues.

Mr. Logan Humphries (the grandson of levy) was very polite and honest. He has fixed my yard after…read moresome erosion accrued. He is very skilled and will work with you as far as pricing. Honestly, I have the best yard now! Thank you for your service !! for a first time home owner! he was a big help!

From the owner: Locally owned and operated business from Helena, AL. A family business which has been in business…read moreover 40 years and 3 generations! Services ranging from: Land clearing, Digging basements and footings, Can make and grade roads, Can dig lakes and ponds, Tree and stump removal, Storm clean up, House demolition and removal, and more. Call today for your free estimate!