I was transferred from Phoenixville Friday the 4 of September. I was placed in a beautiful single…read moreroom, and received excellent care from the beginning. When my heart rate went up I was moved to the cardiac area, again in a beautiful single room. Today as I improved, I was moved to the old section, that is barely acceptable! I went from first class to stearage. I'm shocked that I m going to leave here with negative memories. There is no administration directory for referral. This seemed my only recourse! I hope someone in authority will read it.

Jubril Onaneye - the worst ER doctor that I have ever encountered. No compassion. Would not listen…read moreto family members. Came into the room telling an 85 year old man that he has dementia and shouldn't drive anymore. Not all of the tests were completed and there was no diagnosis. But he came in with a grand announcement. I tried to get his attention to talk to him outside the room and he wouldn't go without my mother's approval. I asked him to please not say dementia or mention driving to my father. He says to me, I can tell that you have been drinking and you need to leave here right now. Sir. I had dinner on the way here and had 2 drinks. I don't care he says. You're not helping. You need to leave. I didn't leave. I asked for his contact information. Basically a business card and he refused to give it to me. Said he had an actual emergency to respond to. He is just awful. Not an ounce of compassion. He just busted in the room and started running his mouth. And when asked specific questions, would not answer. Became defensive and deflected. Just the kind of doctor you want in the ER.

My lovers father came with athesma like symptoms and was treated very well. Raven has an exellent…read morebedside manner!

Hire Professional Staff !! It's to bad they have those who would like to think they are, and…read moreshould be, but are NOT !!

Please do not put a loved one here, I have a family member here and can never reach anyone. I have…read moregone days without talking to him. I have tried reaching the doctors, the case managers, the Supervisors, left dozens of messages, and even had admissions send numerous messages to the unit, dr, and case manager with no response. I have been fighting to get my family member moved due to the distance from me in case of an emergency, the lack of communication, and the extremely high number of medications to the point he can barely talk and has ended up hospitalized, and the same day he returned they added even more medications, putting his kidneys at risk, and STILL they refuse to transfer him. I have not seen my family member in 2 weeks and still have not heard from anyone there in 3 days. So PLEASE AVOID this place....

You call them for therapy, and they never call you back to give you an appointment. The therapist…read morechanges all the time, no one seems to stay.

3 Aspects Reviewed: - Surgery experience…read more- ER - MRI Surgery went well AFAIK, and I am pleased with the surgeon's work, which is probably most important. 1. Found a rubber glove in my underwear after leaving - germs were probably my germs, but "Ick!" - Jennifer? 2. Had a bruised/fat lip for three days since the intubation - maybe this isn't uncommon, but it doesn't seem necessary either.  CRNA Pete said, "This isn't my first rodeo," but maybe he's not the best at rodeo.... 3. Had a sore lower right jaw - this went away after 24 hrs. 4. Anesthesiologist Dr. Gaber was great pre-op - good explanations (and talk about other drugs).  Dr. Coleman had stepped in for him, before he showed up - good department support.  Erica, the OR Nurse, appeared helpful.  General Surgeon Dr. Riccardi's visit pre-op was also a confidence booster for my family. 5. My PRIOR (open) hernia op at Reading Hosp had gone well EXCEPT the Post-Op Pain Mgmt meds were insufficient and they left me in severe pain over a weekend. So TWICE I emphasized for this operation the need to get going on the pain med script BEFORE the surgery, and twice it was ignored or turned down due to "Penn State Policy."  I explained to Dr. Riccardi that N---a is the only med that is effective now to my knowledge, and that insurance is slow to approve. She prescribed it only AFTER THE OP and insurance naturally denied it.  I was in no state to be fighting this at CVS or via phone. Informed of this denial by CVS, Dr. Riccardi switched to Tr--- without asking me...equally useless...so I used my 8-year-old stash - took just 3 pills.  Dr. Riccardi and Penn State Health DID NOT LISTEN and DID NOT HELP.  Poor Finish. NOTE: - Penn State Health's site reviews appear to be "carefully curated." Their agent, NRC Health, did NOT request a surgeon survey within "24 hours of the visit" as they pledged - that was only done for the PRE-OP visit, which is really NOT the critical point in this transaction.  Surgeon ratings based on Pre-Op consults are misleading. - Jennifer didn't seem interested in hearing about my Post-Op pain problems during the Post-Op phone call - just kept deflecting that it wasn't her area. Begs the question what this phone call is for(?). EMERGENCY ROOM - 2-Star Brought in a neighbor in distress due to heart - had three stents, over 80, couldn't stand. Much as others have written - Super busy ER with no real sense of urgency or communication. Eventually...hours later...got him in to a room. He survived and was referred for care, but St. Joe's ER could be better. MRI - 5-Star Have had four MRI's here over the last decade and they've been great. I was not sure that the equipment is up to the latest resolution, but it was far better than one I had done in Exeter and the machines are equivalent to those at Hershey MC which seems up to snuff. The techs there were helpful and provided CD's for next day review by doctors when necessary.

Received good care in November 2023 when having a psychiatric problem. Hospital was clean, staff…read morewere helpful ranging from nurses to patient care assistants to support staff, intake worker and Dr. Siberski in the emergency department. It was definitely not a fun experience, but fortunately I was discharged within 2 hours.

I went to this rehab a few years ago and now my husband is in there as of today. I was in a few…read moreweeks after a 12 hour surgery on my back and I loved the place! The nurses were so nice and very friendly. I also thought the same of the doctors there too. So when my husband said he was going there I told him that it's great there. My husband is there for a totally different illness. We almost lost him due to a C.O.P.D. Exasperation. He was in ICU for 2 weeks and thanks to the wonderful doctors and nurses at the Reading Hospital he is here with us. So I know they will do what is good for him and send him home to us good as new.

I spent a month in Reading Health System and the Post Acute Rehab unit; almost three weeks in…read moreRehab. I had a massive cerebellar stroke. It wasn't recognized by the ambulance crew or the ER. Only the CT scan revealed the extent of my atypical stroke. The doctors pumped 3% saline directly to the site of the infarction for 10 days. Not .3%... 3%. The marvelous Rehab therapists are the best; the acute care doctor that treated me is pretty great too. Therapists have a continuous stream of pitiful stroke patients... but manage to make every patient feel like they are the first stroke patient that they have ever treated. Thousands of people have been in Rehab before me, many with more knowledge about the methods and value of therapy than I will ever have... but the therapists never let on. God bless them. Without their persistent encouragement I wouldn't be typing this, walking to the kitchen for a drink of water and sitting in the bath tub like a Christian to take a bath. Without the antiedema therapy I'd have a hole in the back of my head or I'd be gone.

Filed a complaint after I got out of that horrible place. I was there involuntarily from June 2020…read moreto August 2020. I was given antipsychotic drugs and mistreated by several employees as well as patients. They wouldn't allow any patients fresh air, and you can forget about sleep. They were too worried about escapees than providing actual Healthcare. The City of Reading should be ashamed of themselves for not tearing down this place and holding the owners accountable. I thank my loved ones every chance I can for somehow surviving this outdated "hospital"

The staff there were like electric switches . Sometimes nice and other times nasty. One nurse in…read moregeneral was always about herself. Always telling me how I should feel. I fell and got hurt badly. She in turn told staff that there was nothing wrong with me. Told me I had to sit up. I couldn't move my leg or my arm. Bleeding badly out my left knee, she finally ask for a ambulance. Told ambulance tex that I refused to help myself. To find out my left leg was broken and so was my right arm. She told me before I left that "I guess you bought your ticket out of here.