Friendly helpful staff. Kind and patient doc! The care was exceptional. Found an issue and…read moreimmediately referred to specialist.

Dr Cook has been my doctor for years, and i love him. I couldn't recommend him enough. All of my…read morefamily and friends have switched to see him as well. He and his staff are incredibly friendly. Even though i only see him once a year, he manages to remember our conversations from the last visit. My vision insurance at work changed and he is no longer covered. The insurance rep told me it was easy to change eye doctors, i explained that would be out of the question. I canceled my insurance and pay out of pocket for his services. I trust him completely, you will not be disappointed.

Staff is very friendly and professional; Dr. Day took the time to discuss any issues with my eyes…read morein an understandable manner; in fact, I found his exam educational. Glasses ordered were ready within 1.5 hours. Dr. Day gave helpful recommendations regarding cataract surgery and allergies. Highly recommend!!!

I was so offended by the way I was treated here. The staff constantly talked down to me even though…read morethey could see my date of birth on my chart and knew I was not a child. The receptionist asked me if I wanted to add in a contacts exam to my glasses exam and I asked if it would be covered by insurance. She said yes but then later charged me full price for it. The doctor asked me if I cleaned my contacts often and I answered honestly that I did and he proceeded to look under my eyelid (which was very painful) and told me I had a "rash" on my eyelid and that I needed to start wearing daily lenses so they would stay cleaner. When I asked if I could just clean my extended wear contacts (which are approved to sleep in) more often to alleviate this problem, he laughed at me but never answered the question. I felt like I was being forced to use contacts I did not want - and I wasn't even there for contacts! He also acted like he had really caught me doing something "bad" by checking my eyelid for an imaginary rash - he was so condescending after. But I was completely honest about how often I cleaned my contacts and I had no eye irritation problems whatsoever. The "eyewear specialist" lied to me about the glasses I wanted coming in the color I wanted and charged me without checking them and had to call me later to let me know they didn't come in that color so I had to go back to get a refund. While there, I requested my prescription so I could go somewhere more affordable to buy glasses and I was given the runaround until I basically demanded it. The receptionist then told me to make sure I took the prescription somewhere that took my insurance so that I could afford it. When I asked for the contacts prescription, I was told I couldn't have it until I had tried the terrible contacts I hadn't asked for and that it would't be written for the contacts I wanted anyway, so I just left. I'd like to point out that it is illegal for eye doctors to not give you your prescription - and they're supposed to give it to you without you having to ask, just like any other doctor. I basically felt taken advantage of and cheated the entire time I was there, and I was treated like a child even though I am an adult with an adult job who pays for her own insurance and can afford her own glasses with or without insurance.

I was referred to Dr. Mason by my Opthalmologist when diagnosed with Macular Degeneration. I was…read moretold he was the best by several different professionals. I have been seeing him now for about 2 years and I am very confident in all who work there. Patients do come from all over the state so it is a very busy place.

Could not ask for a more professional, efficient, friendly, informative physician & clinic. Always…read morein & out very timely. Waiting area is clean, has tv, reading materials, & is comfortable. But, Dr. Mason is the absolute best! So thankful Dr. Sarah Gordon sent me to him when I needed a specialist.

I have been very pleased with the professional eye care I have recieved from Dr. Michael Hooks at…read moreHooks Eye Associates over the past 15 years. He uses the latest technology which makes a huge difference. On my most recent visit, Dr. Hooks showed me a spot on the back of my eye using some amazing software. He said without the use of this very sophisticated machine, he would have needed to refer me to a specialist for a biopsy. What a relief to get an immediate diagnosis and know that the spot was not a problem. Also, you will never meet a kinder more compationate Docotor than Michael Hooks. Make sure to ask him about his many mission trips to remote parts of the world where he along with other caregivers have helped countless people obtain good eyesight. James Howell

What a wonderful doctor and person. Professional yet very down to earth and knowledgable. Can't say…read moreenough great things... If you need an eye doctor look no further.

Dr. Pair is an excellent doctor. He knows what he is doing and is always very helpful. The…read morereceptionists, not so much. The whole time I was there, all they did was gossip to each other and did not help me very much. One was pretty rude actually. I ordered glasses and contacts almost 2 months ago and paid $200 for them and have yet to receive them. Every time I call, they either don't answer the phone or tell me that they're "working on it." I would not recommend going there.

The business is conveniently located with plenty of easy parking. Inside it's clean and attractive…read more The staff is warm and welcoming. The equipment seems very modern. Taelor and Dr. Essinger were friendly and professional; Dr. Essinger took time to explain things. I felt very comfortable and competently treated.

I just moved to the area and went to Vestavia Eye Care for the first time today. I was seen by…read moreTaylor and Dr. Essinger and they were both amazing! They were both warm and knowledgeable, making it a great experience. I highly recommend this office and will be back!

I have been coming here for years for my yearly eye exam. It is very easy to make an appointment…read moreand the staff is always friendly. Parking is a breeze, as there is a parking lot in front of building, although it is a shared lot. It may take you a while to check out on Saturdays because it can get really busy. My prescription changed a bit this year. So I had to get new glasses. I was able to take my time choosing the lenses that I wanted. The staff also answered my insurance questions. So I was able to get the glasses that I wanted without a surprise charge. Overall, I enjoy coming to this location and I really like Dr. Shaeffer and the friendly staff.

I'm a new patient of Dr Schaffer whom I was so thankful to have met on Monday !…read moreHe is kind, caring & knowledgeable & professional !!! He spent time in fitting me with a new type of contact lenses that help to improve my vision when he could've just written my existing Rx that I've worn for years. And he washed his hands amazingly well & often which's so important but being overlooked by some healthcare professionals!!! The practice is clean & offers high tech diagnostic equipment & the wait time is great. The office manager Richard definitely provides service excellence bc he's kind & patient with helping me over the phone with insurance claims before I was even their patient! I'm very impressed with this practice & recommend it to my family & friends! I'm a retired NICU nurse who understands how going an extra mile helps with our moms & babies !!!

I really liked this location. It's smaller than the one I normally go to but I don't mind that at…read moreall. I came here because I had scratched my cornea and was so happy that they were able to see me immediately as I was in a lot of pain. I saw Dr. Samal who treated me immediately. She was very professional and instantly made me feel better. I had to follow up with her two more times to make sure I was healing. Very thankful for this location. Highly recommend them for all your eye care needs.

Came here to get in an eye exam before the end of the year as the one closest to my location was…read morebooked solid. I arrived a little early and had to wait a little past my scheduled time. They do offer the eye scan so that your eyes don't have to be dilated, which is always nice. They have a good selection of glasses and sunglasses available. The staff who helped select the glasses and the optometrist who saw me were all nice and helpful. They even sent my glasses to my typical store. I'd come back here again if my local location was booked up again.