I needed some much needed advice on my LandRover. I stopped in. They were short handed and only one…read moreperson was working. He still took the time to give my car a quick peak and speak with me about some things. I ended up not needing their assistance with anything major, but if I ever do, they will get my business. Just because he took the time to help me without making me make an appt and without making me feel like I was an inconvenience.

Don't know how to run a business. Would not recommend…read more Customer service was rude. Find the next spot.

I just got 30,000-mile maintenance and inspection (not a trivial service) on my 2021 Toyota Avalon…read moreLimited from the nearby Cottonwood Shores Grease Monkey. The good news is that the staff was very nice, friendly and easy to work with; there's a comfortable waiting area, and the work was completed when promised. My wife has used them for periodic oil changes with no problem, and I've used them for other work in the past, usually satisfied. The less good) news is that there was a bit of upsell pressure for optional $200+ fuel injector service (not a terrible thing; we're capitalists after all), and their overall prices were significantly higher than my alternative well-established repair shop 15 minutes away in Marble Falls. (I didn't know that at the time, and went to Grease Monkey for convenience.) The cost was still far less than what a Toyota dealer would have charged, and they upsell too! A couple of examples: The charge for changing the transmission fluid, including the fluid itself, was $512 (including tax). In Marble Falls the total would have been in the high $300s, including their most expensive fluid. Grease Monkey told me that my tires were badly worn and cupping, with a fairly fresh cut in one that exposed the steel belt. See photo they sent.) I don't recall hitting anything that would have cut a premium tire that badly, but it was an important safety inspection find. They strongly recommended (and I agree) replacing the front two for just under $440 per tire (same premium tire, installed, including tax), and recommended a road hazard guarantee for an additional 17%, which would have brought the total to about $500 per tire. (Every tire I've ever bought comes with a road hazard guarantee included, but theirs might have been a little more comprehensive.) I declined. The cost of exactly the same tire from the Marble Falls shop (installed, including tax) is just under $331 per tire (without the road hazard upsell). Interesting side note: There was a very cool unfinished 1941Chevy pickup hot rod in the storage yard, and I think I saw classic Chrysler Imperial tailfins sticking out farther down the row.

This establishment is what happens when private equity comes in and buys auto shops and…read morestandardizes the payment system. Had truck towed there for power steering failure, upon diagnosis they found a bad hose, was quoted at $800+ dollars. (Remind you that I paid $650 to replace the whole power steering pump a year prior at a different shop with a motocraft part) The extra money was for a "power steering flush and bleed". Had no choice, so after repairs I showed up and the hose was replaced, but the wheels still wouldn't turn all the way to the left and right, and system groaned. Power steering was drivable unlike before, but they suspected a bad pump. The negotiation to get the price down was painful, even though the hose was replaced, the system was still not fully effective, and I questioned the high price of the job. Walked out at $550 and still have to take it to another shop. This place cares more about making money to affect the bottom line than they do taking care of customers. Go take it to a reputable mom and pop shop. Now that my vehicle is drivable, I will source other options. Also, truck is still dripping power steering fluid, hopefully from a dirty job, and not an additional leak.

Lee is the best -- always keeps my budget in mind and reminds me of things I can do to get better…read moregas mileage and keep my car running better. Fast service, reasonable prices, most importantly, HONEST!

In this day and age of distrust and disheartening inflation, I want to thank this business for…read moretheir honesty, integrity and excellence. They did an excellent job on a truck repair awhile back, and yesterday, they checked out my A/C air compressor only to learn that it had just been overcharged. They were able to take me in as a walk-in, and they refused to charge for the evaluation. They can be sure that we will take our vehicles to them for all A/C maintenance in the future, and any other mechanical issues.

Didn't do a very good job on my vehicle. I'm just gonna leave it at that. They left my steering…read morewheel pulling to the left after doing some work on the steering column and I took it back to have them fix it and they said they couldn't fix it that I had to go elsewhere. The steering wheel was straight when I took it in for them to fix it.

I can't say enough good things about Spicewood Auto Clinic. Randy and his staff fixed my…read moretransmission and found a cracked axle and fixed that too. Honest and did what he said he was going to do. I would recommend this auto shop to anyone needing car service in the Spicewood area.

I am someone who never writes reviews because I understand things can go wrong sometimes but that…read moreshouldn't reflect the whole business. I am only writing this because I have had multiple bad experiences at this location. I have been several times when they still have an hour or so before closing and they will say "they are short staffed" and can't do the oil change. This is my second time when I was the only car in line and they have refused to do the oil change even though there is over an house left before closing. I will no longer attempt to come to this location.

Elite Automotive got our van repaired within a few hours when we had a breakdown on a road trip…read more They do great work, their prices are great, and their service is great. I would recommend them to anyone!

Although I initially requested service on my BMW, I had a leak on my Jeep and Miguel and the team…read morewere able to diagnose it very quickly. While my vehicle was in the shop, I also had my rear differential serviced. Both services were completed very quickly, and the price was surprisingly very reasonable. I plan on taking my BMW in for regular maintenance. I also recommend this automotive shop to everyone and anyone I know who is looking for an honest and comprehensive auto repair shop.

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

I arrived here at 4:30 on a Monday and Luis, the owner, directed me in. He is very friendly, super…read moreknowledgeable, and an excellent mechanic. He had my Lexus RX 350 in and out in 15 minutes for an oil change. He refilled all the fluids and reset the warning light as well. He pointed out that I will soon need a new battery. I know where I will be going for the new battery instead of the dealership. I'm so thankful I found this shop in MARBLE FALLS. It is top-notch with the most mellow shop dog named Rico as well. I love to find local small businesses to support. Thank you, Luis!

Stopped by The Pit Stop for an oil change and had a really smooth experience. Luis was welcoming,…read moreprofessional, and got my oil change done quickly I was in and out. He was honest, efficient, and made the whole visit stress-free! Definitely a place I'll return to and highly recommend for reliable car service.

The way I look at finding a mechanic for my car is the same as looking for a great Dr. I found a…read moregreat mechanic! Dealer warranty is no longer with my vehicle and now I dont have to deal with dealer run arounds and ridiculous pricing. Although I wouldnt mind paying the money if I could trust em like I do Ruben. Ruben was currently getting his shop organized and with all the work he needed to do he glady took in my car for a complete brake overhaul. Talk about service before self!! While talking with him I then learned he had numerous years of experience with customizations as well. Of course I had to have him install a rear carbon fiber diffuser as well. Everything was installed with TLC and looks amazing and even went as far as purchasing hardware for concealment on his dime!! Just to make sure it was done the right and didn't cut any corners!! Ruben will be maintaining, tuning, and building my car from now on. He's very well educated as a mechanic along with meticulous! Win win! Someone who goes above and beyond to make sure the customer is taken care and happy with the outcome is very hard to find. Clean shop along with a clean waiting room. The Snap on keg is a must to see! Wish I could give you more than 5 stars!!

From the owner: Auto repair and performance for European vehicles.read more