The office crew is always on the ball. My dentist is always…read morerelieable. The care quality has been a bit hit and miss over the years. Overall a great team!

Unfortunately , I must write a very unfavourable review . When I was told about a fairly costly…read moreprocedure , the communication regarding the cost and options was terrible. I was charged for a 3D scan which was not necessary, a consultation with an implant dentist which lasted 10 minutes. Then I was asked to proceed with more dentistry without clearly understanding what the dentist was going to do nor the cost. When I said I needed time to process what was happening the dentist was angry as she had booked the time. I went to another dentist . I have completed the treatment successfully at 1/3 of the quoted cost. Furthermore , I understood exactly what was happening. Saanich Dental Group overcharges and charges for unnecessary services . The focus is making money and overwhelming patients with poor communication.

Thanks Myra for the help and Dr Peter's for seeing my children today. Great team in Victoria BC…read more Thank you.

I came for help to Hillsise Dental with a sore back upper molar, they put some stuff to ease the…read morepain, then I went back to seek more help as the pain got worse. The dentist said I had a cavity and filled the cavity. Ive been suffering since and today over 1 month later I sought another dentist referred by a close personal friend. Dr Theisen saw me on an emergency basis, gave me penicillin as my molar is extremely infected. I will return back to Dr Thesien this week to have my molar removed because its too close to my sinus to have a root canal. I am type 1 diabetic, with previous sinus surgery so the chance of having more health problems is not one i am taking. I will never go back to Hillside Dental again. Yves Provost

Awesome awesome awesome. So glad I decided to start going here, the team at Oaklands Dental is…read morealways smiling and great to work with. Everyone is super friendly and kind. I've been going here for a few years and really glad I made the switch. Lots of awesome tech, and the staff knows what they're doing. The absolute best experience I have had going to the dentist and it's not even close.

My wife and I went to our very first appointment as new patients with Dr. Franco Girard at Oaklands…read moreDental, and this is a summary of the dialogue that transpired; Both of our records of current x-rays and oral history were forwarded to Oaklands Dental and they confirmed they had those records. It was understood by our appointment that we were going to Dr. Girard for just an exam and consultation. My wife had the first appointment. The dental assistant proceeded to tell her that Dr. Girard makes all of his patients have a cancer screening and a new set of x-rays taken. My wife said that they (Oaklands Dental) have a current set of radiographs that were previously sent to them and didn't want a cancer screening as both her and I are non-smokers with no history of mouth cancer. Dr. Girard arrived and said that he requires all of his patients to have a yearly cancer screening (NOT covered by any insurance) and yearly x-rays (most insurance companies only cover x-rays every 2 years). My wife declined and again told him that we are only going with what our insurance will cover and not interested in paying for something we don't believe that we need. Dr. Girard was agitated with her and continued to "up sell" her on what he wanted to do without listening to my wife explain that she just wants an exam. During this time, she texted me this dialogue as I was sitting in the waiting room. I approached the receptionist and asked why the doctor is demanding a cancer screening every year. They said "we do this to all of Dr. Girards patients." I then told my wife that we are done and I was approached by Dr. Girard and he was angry and agitated and caused me to question him in a forceful manner as he made me feel highly uncomfortable with his actions (body language, facial expressions, etc.). He would not listen to me and we just turned around and left. I have to say that this dentist was the most unprofessional person I have ever met in my life. Honestly, his "upselling" and trying to push extra, out of pocket expenses on new patient's is despicable. He acted like he use to be a fast food worker who got paid by up-selling fries and a pop so he could get more money in his pocket. A fake, dishonest individual. We are now in the process of filing a complaint against this guy with the BC College of Oral Health Professionals.

I went in for a chipped tooth a bit ago when I was in my first year at UVic, they worked me up with…read morescans and told me I would need caps on my teeth and to replace all of my previous fillings. when I went in for my bottom fillings they froze me right in my cheek and so much my face was frozen into my hairline for like 7 hours, in that appointment they flossed right through my wire, used huge drills (my teeth still look like they have been paved over) and left me drooling hella. my new dentist said the fillings didn't need to be replaced

Great location for me...in the Student Union Building at UVIC. Friendly staff, quick, painless.....read more

I am 55 years old and due to challenging dental experiences as a child, have always been very…read moreanxious going to the dentist. As the day approaches, so do the knots in my stomach. And then, once I'm there, spend the entire time, battling nerves, trying to pretend I'm fine, am like everyone else, not sweating through my clothes. Trying to act like shots of any kind don't freak me out. Add to that, that my mouth doesn't always seem to respond to the freezing the way it should. So, more often than not, I am not 100% frozen which ends up being quite painful and embarrassing. I recently returned to Victoria and had walked by Dr Pite's office quite frequently while walking my dog. Once I passed when the staff was coming back from lunch. They were laughing and seems happy, like they enjoyed their work and each other. I went home and checked them out on that MD rating site. Really good reviews. A couple days later, I was walking past with my husband and I said, Let's go here. We went in and made an appointment for a cleaning and check up. We filled out questionnaires and although I was a little nervous, it was only a cleaning. I am very good with hygiene and was hoping there would be no need for drilling or shots etc. Two weeks later, around a week before our cleaning, I bit into a wintergreen lifesaver and broke off my tooth! Panic. We called the office, but they are closed on Friday. We left a message on his cell. Keep in mind we were soon to be new patients, had never met him personally. Well, he called back and came in to the office to see me that afternoon, and filed down the sharp bits so I would be comfortable. He was very kind. The next week he was able to prepare my tooth for a crown. And I was very, very impressed. Like crazy impressed. He knew that I'd had bad experiences, he explained everything he was going to do, he jiggled my cheek for the shot and so it barely hurt and put the medicine in slowly so again it wouldn't be as uncomfortable. He checked with cold to make sure it was frozen, because I could still feel he gave me another jiggly shot, this one I almost didn't feel. He didn't start until my tooth was totally, totally numb. He offered me music which was a great idea and I was able to focus on that instead of all the drilling and noise. And it didn't hurt at all. Another first. It was the best dental experience of my life. I am 55 and for the first time, I don't feel afraid to go to my dentist and I'm real glad because he is young and that means I'll probably be dead by the time he retires and so I won't ever have to be scared again. If there was a ten star thing I could click on I would do that. Was the most stress free dentist visit I have ever had.

I feel the need to update my review, because the procedure that I had done was not successful…read more Although I didnt feel major pain or discomfort, the gum graft didn't take and the surgery is to be done again. Dr Pite and the staff were caring and I can't say anything bad about the overall service, but in the end, the success of the procedure is what matters. So I just want to make future patients aware that for this specific type of surgery that is a gum graft, I would recommend to see a periodontist who has more experience with this type of procedure.

I went to this dental centre roughly 5 years ago and had a great experience but moved out of town…read more This April 2018 I was back in the market for a dentist that could handle my dental phobia so I booked an appointment for a consultation. I had a problem with two teeth beside each other Dr. Dhillon told me I would need 2 root canals. I made an appointment to come back to have that just before I went away to Mexico with four friends on a trip we've been planning for a whole year. I went in on the day before I flew out with them to what I thought was a root canal. fast forward to my 10 day vacation and I could hardly eat I couldn't shut my mouth my teeth were so sore I was on yoghurt soft foods mashed potatoes in a five-star luxury villa with Butler and access to 10 incredible fine dining experiences. I couldn't understand why my teeth hurt so much. After struggling through 10 days in pain and missing a lot of fun I returned home and called the dentist to make an appointment why I was hurting? I went in and asked the Dentist why my teeth were hurting so badly and he simply said oh I just did two giant fillings I didn't do a root canal. I was absolutely livid I just spent $5000 for a 10 day trip on a once-in-a-lifetime girls trip with the ladies I've known for 20+ years and because of his misinformation to me I suffered. He asked me to book a return appointment to get the work done and put me on antibiotics again and as I was leaving I was advised I'd have to pay I have the consultation fee I was absolutely flabbergasted I'd been there for 15 minutes and this was a problem that he had not directly fixed resulting in my trip being impacted. I wasn't going to go back but because I sent an email ( as I wanted everything written down) saying I was frustrated why was I being charged I then got a quick response saying oh sorry misunderstanding you don't owe anything no kidding! The office Manager asked if they could make it right so I agreed to go in to have the work done. I went in to get my two teeth fixed and he said he would put a crown on one and he would fix the other with a temporary filling. Only one week later my tooth cracked in half the filling fell out and I was beyond frustrated. When I called my insurance company to ask if I could go to a different dentist they told me that he had billed for a root canal which he never did they also told me that according to the BC dental guidelines sedation is normally charged at a rate of $55 and he had submitted $255 for me. The experience from five years ago to this experience are night and day I literally felt like I was supporting his car payment for the month and that his attitude has completely changed and he seemed less communicative than he'd been before. it shouldn't be up to me to have to guess which he's done! he should be telling me directly and precisely what services he's given me. Today my tooth cracked completely in half and fell out. thank God I've got an appointment with a new dentist for two days from now. Do not go here!!! over billing, price gouging,And lack of professional conduct utterly disappointed

No one should go to this Dentist. He will take bunch of x-rays and pictures more than you need and…read moreinsurance coverage. He will make you watch video how to brush and floss for 7mins, charges $39 even I asked not to watch. He forced me to watch and charge. He did cheated hygiene job which not clean, coffee stain are still there. He told me he had few cancellations, so he sent his hygienists home for the day, so he is the one doing everything. do you think I believed that? End it up I had to pay double than normal I pay.

I came into Cadboro Bay Dental for x-rays and a checkup. They told me I had to work on 9 "cavites"…read morebooking me in for 2 treatments as soon as they could for a combined total of over $2000. This made no sense to me because the last half a year (since my last dental appointment, at which no dental issues were discovered) I had been taking the best care of my teeth I ever have been, even investing in an electric toothbrush. I went and got a second opinion at Poplar Dental where they used a CariVu dental instrument to double check the X-rays. They revealed no cavities and only minor declassification (reversible with the right toothpaste). Moral of the story, Cadboro Bay Dental was ready to operate on 9 teeth with invasive and expensive procedures when Poplar dental clinic reassured me that no issue was present. Get a second opinion folks.

From the owner: We provide advanced and comprehensive dental services, including nitrous sedation, to our patients…read morein Cadboro Bay Road Victoria, BC. We are using the latest dental technology and the newest procedures. Our office is a comfortable environment where patients and staff work together to improve dental health. Our services include children's dentistry, porcelain veneers, crowns and bridges, dental implants, intraoral cameras, sedation dentistry, tooth fillings, mouth guards, comprehensive exams, Invisalign, digital X-rays, extractions, and oral cancer screening.

Ok my whole family has gone here but we all had problems..from bad pain after fillings. Fillings…read moredone wrong! My kids have been in so much pain and we have to talk to the dental surgery association

Dr. Tatra was able to see me within 15 minutes of me phoning with tooth pain (presumably he had a…read morecancellation that morning). He was extremely competent in completing the root canal procedure and, luckily, did a thorough investigation of all my teeth (it had been a few years since I had been thanks to Covid) and was able to identify several other issues that needed to be addressed. His office is very well run with a high level of organization. He is using the latest in dental technology. He is very friendly and I didn't feel like he was rushing through my procedures at all. His assistant and office staff are all very friendly and helpful. I would highly recommend Dr. Tatra dental office!