great staff and relaxing atmosphere for my dental hygiene appointments with calming views of the…read moretrees out of the windows

Been going here for years. Dr. Virk is great. I have never had a single problem with them, and…read moreevery visit is a pleasure.

FABULOUS SERVICE! My October 2024 "debut" at 5th-Street Dental Clinic, for a routine but thorough…read morecleaning that was immensely impressive, warrants a 10-out-of-10 service rating. Michelle, my hygienist, is both exceptionally knowledgeable and skilled, with a patient, gentle and personable "chair-side" manner and communication skills to match. Likewise, I was warmly and courteously welcomed at reception, and promptly serviced. Michael M.

Absolutely the best dentist I have ever been too and I am 82 years old. The office is beautiful, up…read moreto date, the staff are amazing. warm and helpful. I had an extraction today and it was pain free. A truly great experience and I really can't say enough good things. The office and staff and specially Dr. Scott are a gift to dentistry.

I have never enjoyed going to the dentist before, but the folks at Broad Street Dental are so…read moreamazing that I actually get excited for my appointments. Dr. Huynh is an excellent dentist who makes you feel seen and heard--you're not just a patient in the chair, and you can tell he genuinely cares. I opted to get clearline aligners done through Dr. Huynh and after years of hating my teeth, I now love to smile and get compliments all fo the time. Thank you Dr. Huynh & all of the lovely folks at Broad Street Dental, you helped me learn to love my smile!

Came here for the first time for a regular cleaning - ended up with very painful inflammation…read more Took over a week to get an appointment to go back in. Turns out they had messed up a filling that now needs to be redone, but they couldn't find me a time within the next 2 months to do so. Gross incompetence. Don't see how it is appropriate to damage a patient's filling, but then not see them for 2.5 months and leave the patient with pain, inflammation and unable to chew? Have had regular cleanings every 6 months for 20 years with no issues. First cleaning here ends up with acute inflammation and pain, and a damaged filling. If they can't get a regular cleaning done properly, would be very concerned of having done anything even remotely complicated here.

Avenue Family Dental is a great dental office. I've had everything from root canals, crowns,…read morefillings and cleanings done there and I am thoroughly impressed after a decade or more. I just had a root canal done and Matt made it almost fun. I would recommend this dental office to anyone and everyone. Keith Lewis

They fixed my tooth ache in an hour. I'd recommend this dentist to anyone that is looking for…read morequality and professional care.

Very professional staff. Good follow up. Was able to schedule a root canal within the same day!…read moreWould recommend their team!

I went to this dental centre roughly 5 years ago and had a great experience but moved out of town…read more This April 2018 I was back in the market for a dentist that could handle my dental phobia so I booked an appointment for a consultation. I had a problem with two teeth beside each other Dr. Dhillon told me I would need 2 root canals. I made an appointment to come back to have that just before I went away to Mexico with four friends on a trip we've been planning for a whole year. I went in on the day before I flew out with them to what I thought was a root canal. fast forward to my 10 day vacation and I could hardly eat I couldn't shut my mouth my teeth were so sore I was on yoghurt soft foods mashed potatoes in a five-star luxury villa with Butler and access to 10 incredible fine dining experiences. I couldn't understand why my teeth hurt so much. After struggling through 10 days in pain and missing a lot of fun I returned home and called the dentist to make an appointment why I was hurting? I went in and asked the Dentist why my teeth were hurting so badly and he simply said oh I just did two giant fillings I didn't do a root canal. I was absolutely livid I just spent $5000 for a 10 day trip on a once-in-a-lifetime girls trip with the ladies I've known for 20+ years and because of his misinformation to me I suffered. He asked me to book a return appointment to get the work done and put me on antibiotics again and as I was leaving I was advised I'd have to pay I have the consultation fee I was absolutely flabbergasted I'd been there for 15 minutes and this was a problem that he had not directly fixed resulting in my trip being impacted. I wasn't going to go back but because I sent an email ( as I wanted everything written down) saying I was frustrated why was I being charged I then got a quick response saying oh sorry misunderstanding you don't owe anything no kidding! The office Manager asked if they could make it right so I agreed to go in to have the work done. I went in to get my two teeth fixed and he said he would put a crown on one and he would fix the other with a temporary filling. Only one week later my tooth cracked in half the filling fell out and I was beyond frustrated. When I called my insurance company to ask if I could go to a different dentist they told me that he had billed for a root canal which he never did they also told me that according to the BC dental guidelines sedation is normally charged at a rate of $55 and he had submitted $255 for me. The experience from five years ago to this experience are night and day I literally felt like I was supporting his car payment for the month and that his attitude has completely changed and he seemed less communicative than he'd been before. it shouldn't be up to me to have to guess which he's done! he should be telling me directly and precisely what services he's given me. Today my tooth cracked completely in half and fell out. thank God I've got an appointment with a new dentist for two days from now. Do not go here!!! over billing, price gouging,And lack of professional conduct utterly disappointed

No one should go to this Dentist. He will take bunch of x-rays and pictures more than you need and…read moreinsurance coverage. He will make you watch video how to brush and floss for 7mins, charges $39 even I asked not to watch. He forced me to watch and charge. He did cheated hygiene job which not clean, coffee stain are still there. He told me he had few cancellations, so he sent his hygienists home for the day, so he is the one doing everything. do you think I believed that? End it up I had to pay double than normal I pay.

Awesome awesome awesome. So glad I decided to start going here, the team at Oaklands Dental is…read morealways smiling and great to work with. Everyone is super friendly and kind. I've been going here for a few years and really glad I made the switch. Lots of awesome tech, and the staff knows what they're doing. The absolute best experience I have had going to the dentist and it's not even close.

My wife and I went to our very first appointment as new patients with Dr. Franco Girard at Oaklands…read moreDental, and this is a summary of the dialogue that transpired; Both of our records of current x-rays and oral history were forwarded to Oaklands Dental and they confirmed they had those records. It was understood by our appointment that we were going to Dr. Girard for just an exam and consultation. My wife had the first appointment. The dental assistant proceeded to tell her that Dr. Girard makes all of his patients have a cancer screening and a new set of x-rays taken. My wife said that they (Oaklands Dental) have a current set of radiographs that were previously sent to them and didn't want a cancer screening as both her and I are non-smokers with no history of mouth cancer. Dr. Girard arrived and said that he requires all of his patients to have a yearly cancer screening (NOT covered by any insurance) and yearly x-rays (most insurance companies only cover x-rays every 2 years). My wife declined and again told him that we are only going with what our insurance will cover and not interested in paying for something we don't believe that we need. Dr. Girard was agitated with her and continued to "up sell" her on what he wanted to do without listening to my wife explain that she just wants an exam. During this time, she texted me this dialogue as I was sitting in the waiting room. I approached the receptionist and asked why the doctor is demanding a cancer screening every year. They said "we do this to all of Dr. Girards patients." I then told my wife that we are done and I was approached by Dr. Girard and he was angry and agitated and caused me to question him in a forceful manner as he made me feel highly uncomfortable with his actions (body language, facial expressions, etc.). He would not listen to me and we just turned around and left. I have to say that this dentist was the most unprofessional person I have ever met in my life. Honestly, his "upselling" and trying to push extra, out of pocket expenses on new patient's is despicable. He acted like he use to be a fast food worker who got paid by up-selling fries and a pop so he could get more money in his pocket. A fake, dishonest individual. We are now in the process of filing a complaint against this guy with the BC College of Oral Health Professionals.

Well, when I don't sleep in, or mistakingly forget my appointment, which I've done far too many…read moretimes at Elements Dental. I feel badly for that, but unfortunately every day now is Saturday and I don't wear a watch, but still that is no excuse. Type of care - I always have dental work performed at Element Dental. They don't sell glasses, unless of course they're from the lost and found however I've yet to find a pair that has my prescription lol, so yes dental work is what I have done at my dentist office. Care and quality, second to none. I've never felt more comfortable, respected and didn't feel like I was someone that just had to go in and pay a lot of money to have an extravagant cleaning. Most dental offices, you feel like you're on conveyor belts of would you like this, would you like, record show you're due for x-rays, you have already used all of your units this year and we're only halfway through it, so everything will cost you out-of-pocket from now on! How would you like to pay today? Ok and that's just in the dentist chair, wait until you get to the reception How would you like to pay today sir, debit card, credit card or cash, no checks, please. In all seriousness elements dental in my experience in the three years, I have been going there, are second to none. I'm very happy that I came across when Idid. My previous dentist was retiring and did not think it was necessary for someone of my age or as he put it, "people our age, should be grateful, we have our original teeth in" lol. I wanted my three chipped teeth bonded, and thus is how I came upon Elements Dental. So, not to name anyone in particular, gratitude goes to the entire office, the dentist, the hygienist, the office staff, they have all been fantastic! These days it's a real treat to go to the dentist. PS, it doesn't hurt to bribe them with dessert treats every now and then either. Haha Don Coulson

I am a visitor in Victoria, on vacation, with 4 weeks remaining. Whilst on vacation I have…read moreexperienced a dental emergency. Frantically calling all of the Dentists on the map, When contacting the office I was sent to voicemail (where I was afraid of a delayed response) left a message with Elements staff wherein I described my situation. Within in 1/2 hour I received a call back that the staff had a cancellation and I could receive exam and subsequent treatment just 4 hours later. I am now back at our accommodations where the numbing has worn off. My pain, after nearly a week trying to hide it, has gone from 11 out of 10 to I still haven't taken the recommended acetometaphin or naproxin sodium. I know I will I just don't want to until absolutely need too. Dr. Evans and Dental Asst. Kim were very in tune with everything. From my fears to my expectations. In addition they assured me that they could get me through the procedure today. The team skill displayed during the procedure was very very good. No communication necessary when 2 thoroughly professional clinicians practice their craft. I'm not sure they talked at all during the procedure and I was wide awake. Kim kept me informed of everything during the procedure before it happened. I was impressed at how the Dr. Evans allowed me to feed off of his Assistant's energy as she was extremely positive and upbeat from greeting to goodbye. It was also very reassuring that he had no need to interrupt or correct his Assistant at any time. A testimony to the hours they've spent working together I'm sure. They are an exceptional team. The type of care was genuine and compassionate. So far the quality of the care has been exceptional. And I wouldn't have had the procedure performed if it hadn't been for the wonderful people at the reception staff who immediately filled in an opening with me. My son lives here in Victoria and I will be recommending that he go to elements dental with his family. In summation I could not give this office a higher recommendation. As extreme as my situation was the single most notable takeaway from this office was their compassion, from the phone call to the doctor, to the receptionist whom originally helped with her callback and heard I was checking out, came to ask "If everything had gone OK." If you're really afraid of the dentist. If you're in pain from dentistry that needs repair. If you want to be treated with compassion and care, true care, make an appointment at Elements and asked to be in the care of Dental Assistant Kim and Dr. Evans. My recommendation comes with its highest regard. PS ..... still no real rush to medicate with OTC pain meds. So thankful!