I am 55 years old and due to challenging dental experiences as a child, have always been very…read moreanxious going to the dentist. As the day approaches, so do the knots in my stomach. And then, once I'm there, spend the entire time, battling nerves, trying to pretend I'm fine, am like everyone else, not sweating through my clothes. Trying to act like shots of any kind don't freak me out. Add to that, that my mouth doesn't always seem to respond to the freezing the way it should. So, more often than not, I am not 100% frozen which ends up being quite painful and embarrassing. I recently returned to Victoria and had walked by Dr Pite's office quite frequently while walking my dog. Once I passed when the staff was coming back from lunch. They were laughing and seems happy, like they enjoyed their work and each other. I went home and checked them out on that MD rating site. Really good reviews. A couple days later, I was walking past with my husband and I said, Let's go here. We went in and made an appointment for a cleaning and check up. We filled out questionnaires and although I was a little nervous, it was only a cleaning. I am very good with hygiene and was hoping there would be no need for drilling or shots etc. Two weeks later, around a week before our cleaning, I bit into a wintergreen lifesaver and broke off my tooth! Panic. We called the office, but they are closed on Friday. We left a message on his cell. Keep in mind we were soon to be new patients, had never met him personally. Well, he called back and came in to the office to see me that afternoon, and filed down the sharp bits so I would be comfortable. He was very kind. The next week he was able to prepare my tooth for a crown. And I was very, very impressed. Like crazy impressed. He knew that I'd had bad experiences, he explained everything he was going to do, he jiggled my cheek for the shot and so it barely hurt and put the medicine in slowly so again it wouldn't be as uncomfortable. He checked with cold to make sure it was frozen, because I could still feel he gave me another jiggly shot, this one I almost didn't feel. He didn't start until my tooth was totally, totally numb. He offered me music which was a great idea and I was able to focus on that instead of all the drilling and noise. And it didn't hurt at all. Another first. It was the best dental experience of my life. I am 55 and for the first time, I don't feel afraid to go to my dentist and I'm real glad because he is young and that means I'll probably be dead by the time he retires and so I won't ever have to be scared again. If there was a ten star thing I could click on I would do that. Was the most stress free dentist visit I have ever had.

I feel the need to update my review, because the procedure that I had done was not successful…read more Although I didnt feel major pain or discomfort, the gum graft didn't take and the surgery is to be done again. Dr Pite and the staff were caring and I can't say anything bad about the overall service, but in the end, the success of the procedure is what matters. So I just want to make future patients aware that for this specific type of surgery that is a gum graft, I would recommend to see a periodontist who has more experience with this type of procedure.

They fixed my tooth ache in an hour. I'd recommend this dentist to anyone that is looking for…read morequality and professional care.

Very professional staff. Good follow up. Was able to schedule a root canal within the same day!…read moreWould recommend their team!

After numerous visits, Dr. Pite and his staff have provided me with exemplary service. The staff…read moreis professional and friendly and the environment is very comfortable. I take great comfort in Dr. Pite's explanations and justification of his work before, during and after each procedure. It's very obvious that he very much cares that you are comfortable during the procedure and that it is of utmost quality once he's done. Highly recommended!

Thanks Myra for the help and Dr Peter's for seeing my children today. Great team in Victoria BC…read more Thank you.

I came for help to Hillsise Dental with a sore back upper molar, they put some stuff to ease the…read morepain, then I went back to seek more help as the pain got worse. The dentist said I had a cavity and filled the cavity. Ive been suffering since and today over 1 month later I sought another dentist referred by a close personal friend. Dr Theisen saw me on an emergency basis, gave me penicillin as my molar is extremely infected. I will return back to Dr Thesien this week to have my molar removed because its too close to my sinus to have a root canal. I am type 1 diabetic, with previous sinus surgery so the chance of having more health problems is not one i am taking. I will never go back to Hillside Dental again. Yves Provost

Avenue Family Dental is a great dental office. I've had everything from root canals, crowns,…read morefillings and cleanings done there and I am thoroughly impressed after a decade or more. I just had a root canal done and Matt made it almost fun. I would recommend this dental office to anyone and everyone. Keith Lewis

Just had my final EmFace appointment with Suzie and had to rave…read more The treatments were great, but moreso, I looked forward to seeing Suzie and enjoying our lovely chats. Everyone I interacted with was lovely but she definitely stood out and I felt that needed to be acknowledged

I had a consultation appointment that unfortunately did not meet my expectations. The consultant…read morearrived late ( 20 mins ) which set a disappointing tone from the start. During the consultation, there was very little engagement ( no follow up questions asked ) or effort to understand my goals. The interaction felt minimal and somewhat dismissive, as though having me as a potential client wasn't really a priority. A consultation should feel welcoming, attentive, and informative especially for new client but this experience lacked those qualities. I left feeling undervalued. It's such a bummer because the place looks professional. Too bad.

I was visiting Victoria and my wire shifted to the right, which is rather painful as it rubs…read moreagainst my gum. On a short notice, we were able to book an appointment on the same morning. Their staff and Dr. Duncan was very friendly, kind, casual, and very accommodating. They promptly resolved the problem and everything ended on a good note. On a side note, their office is super modern and nice. I would highly recommend going to Dr. Duncan for your orthodontic needs.

From the owner: Dr. Peter G. Duncan's practice is committed to providing patient centered care and technologically…read moreadvanced treatments that result in beautiful, healthy smiles. For nearly 20 years, we've built our reputation by offering exceptional orthodontic care to our patients and their families. Our patients value the professional and caring relationship we develop with them. We take the time to explain your treatment options and tailor your treatment specifically to your needs. Our doctor and staff are friendly and accommodating and make every effort to ensure that you are well informed and supported through out your treatment. Dr. Duncan is extensively trained and experienced in the most current and effective orthodontic treatments including early intervention, metal and ceramic braces, Invisalign invisible braces, and surgical orthodontics. Contact our office today to schedule your complimentary consultation with Dr. Duncan and his welcoming staff!