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RE/MAX Suburban - Mount Prospect

5.0 (5 reviews)
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Updated 3 months ago

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6 years ago

liz thompson is your answer for all real estate needs .call at 773-580-6925 i promise you always get the best.

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Berkshire Hathaway Starck Real Estate

Berkshire Hathaway Starck Real Estate

(3 reviews)

Our family had a very awful experience with one of your realtors, Linda Francis Pierson. She wasn't…read moreour realtor but she was our landlord. Our family rented her townhouse at 1503 N. St. Marks Pl., Palatine 60067 for one year. It was the most horrible rental experience. Everything and anything went wrong in the place. The appliances were old, the washing machine wasn't working when we moved in, the dryer wasn't drying clothes properly after a while, we had ants, the garage door worked improperly, the toilet seats constantly fell off, the toilet handle was improperly installed on one of the toilets. The carpet was soiled in the basement but, insisted it was cleaned. The window blinds were old and always falling down. One of the balcony doors leaked constantly when it rained. The stair banister handle broke. The master bedroom closet shelving broke down not once but twice. The kitchen faucet broke. Every time we had to contact her with the many of the problems we had it was always questioned in "what did you do?" It was a hassle to get anything repaired or replaced. After all this, we decided to vacate at the end of of our lease. We had the property clean, and everything was in working condition and we had the carpets professionally cleaned. It was horrible to get any answers regarding our security deposit of $3000. She took her time and nit-picked everything. Finally we heard a response from her claiming that we damaged her property, especially the refrigerator and the stove, and didn't clean her carpet well enough. These appliances were old but they weren't damaged and they were in working condition. She thinks that they were damaged so she had to purchase a new refrigerator and stove and have the carpet re-cleaned and that cost us a $1000. After getting our remaining $2000 security deposit back. She fixed up her place on our dime and is now selling her property as well as renting it out! She shouldn't be a realtor or a landlord! Don't buy or rent this place!

This place basically looks like a really big house. They do all types of propert managemnt and…read morereal estate. I haev noticed that this place is always busy with many people. However, it is a good company that can assist you.

Miller Chicago Real Estate

Miller Chicago Real Estate

(32 reviews)

Near West Side

Do not rent any apartment that's run by Andrea Miller. They are unresponsive to any issue through…read morephone call, text and emails. Miller tells you to make a portal request (that also goes ignored). They ended up blocking my number when I simply asked for my parking remote deposit back. It has been over a month since the end of my lease, and they never returned my money. Only after I posted a Google review, they said the parking remote was broken. How would I have moved my car out of a gated parking spot without a functioning remote? When living there, I had dirty water filling up my sink and overflowing onto the wooden floors due to a plumbing issue related to another unit in the building. It took Miller two weeks to send a plumber to fix the issue. I was putting towels down to avoid damage to the floors but the water was non-stop. I was washing my dishes in the tub for two weeks. As seen in the attached photos, I warned them that there would be inevitable water damage from this. I quickly noticed the water damage due to their delay in fixing the plumbing issue. I documented this in the portal with pictures. The portal request, texts, calls and emails went unanswered for months. When I finally got ahold of Andrea Miller on the phone, she told me that the water damage was my fault! She told me to contact my renters insurance, saying the repair was my responsibility! When I demanded flooring contractors to inspect the damage, the contractors laughed and said this was fully the responsibility of Miller management. The damage to my flooring was fixed TEN MONTHS after the plumbing issue. My rent was even raised during this time. See photos attached with dates to het a glimpse of how you will be ignored as a tenant. My lease over October 31st, and when I contacted them to return my deposit for the parking remote/ keys that I returned, they BLOCKED my number! Avoid this management nightmare at all costs.

I'm a current current resident, I don't typically write reviews, but this might be the only way to…read moreget any kind of response from this company. Communication with this leasing company is virtually nonexistent. They don't provide usable contact information--just a single phone number that leads to an automated message directing you to the resident portal, where they don't respond or resolve any inquiries submitted there. The phone line doesn't accept voicemails, and it simply disconnects. When I tried finding the "emergency phone line" listed in my lease, it didn't exist. Maintenance issues are similarly ignored. Residents are told to submit requests through the portal, but my requests went unanswered until I called repeatedly. Even then, the issues remain unresolved. The address wasn't registered as a residential location with any internet providers when I moved in, leaving me with no way to set up Wi-Fi and no updates from the company on what was going on. Upon move-in, the unit was unfinished, with missing trim, uninstalled wall hooks, missing lightbulbs, and an entryway stairway that remains incomplete. Sawdust and dirt from construction were also left behind. None of these issues have been addressed. I asked them to confirm in writing that the unfinished trim wouldn't result in move-out charges, but they've ignored me. Key aspects of the signed lease have also been blatantly violated. My unit includes a storage space, but I've not been assigned one or given a key. The stove was non-functional when I moved in--also a clear violation of the lease. Despite reporting this immediately, submitting multiple requests, and even threatening legal action citing renters' rights, the company has done nothing. I still don't have a working oven. There are additional unresolved issues, including: - I was promised a key fob for front door access, which I still haven't received. - I have no instructions on how to set up the call box for guest access. - I don't know where the residential mailboxes are, nor do I have a key to access it. As a result, I have no idea where my mail is being delivered. - Dumpster and recycling access is through a back door that locks behind you. I haven't been given a key to re-enter through that door. This company's lack of communication, accountability, and follow-through is astonishing. Every time I manage to reach someone, they either have no answers or pass the buck. Dealing with them feels like talking to a brick wall. At this point, I just want my questions and issues to be resolved. I wouldn't recommend this company to anyone.

StartingPoint Realty

StartingPoint Realty

(79 reviews)

Ryan Gable from Starting Point Realty was our agent when we were shopping for a house. We're first…read moretime home buyers, and even though we did as much self-learning education we could, he taught us there was always more and more to learn during the home buying process. Even though we had a hard time deciding between single family homes (Detached) and town homes/Condos (Attached), Ryan was always patient with us. He was with us every step of the way with great insights on affordability, explaining how home offers work, even when we decided to switch our search locations! No matter the twists and turns we presented (I'm sorry Ryan!!), Ryan stood by our side the entire process. In fact, he was a mentor for us, who went to essentially EVERY single house we wanted to see, who gave valuable opinions and insights on every home and even the area where the home was located. He checked in with us and made sure we actually loved the house instead of pushing us towards a home to make a quick sale. Ryan is the kind of real estate agent you would want; patient, will educate you during the whole process, and will ensure you're taken care of during the whole process!

Ryan was incredibly knowledgeable, experienced and empathetic. He was able to deftly guide us…read morethrough the process of selling our home and the absurdities of the current market to a safe landing. Ryan was down to earth and walked us through each step, always respectful of our situation and perspective while providing honest and insightful counsel. Ryan worked with us even before any formal agreement, advising on remodeling and market value. We had to sell our condo due to unemployment, it was an emotionally difficult process but Ryan and his team were always supportive and compassionate. Ryan went above and beyond in terms of availability and providing hands on help. This process could have been an absolute nightmare with a lesser realtor, but we always felt safe guided by Ryan's expertise.

Pickard Group - Closing day!

Pickard Group

(50 reviews)

I cannot speak highly enough of RE/MAX Suburban with Susan, Ron, and David Pickard!!! They have…read morebuilt a team and comprehensive network of professionals that know how to deliver in all aspects of home purchases. I went from thinking the possibility of a home purchase was 3-5 years away... to finding and closing on my forever home in 20 days with the Pickard's guidance, help, and assembled team. The Pickard RE/MAX Suburban Team was referred to me by a lifelong friend who has exclusively worked with the Pickard's over the past 15 years for home rentals, purchases, and sales. Initially my goal was to attain a 3-5 year home rental and then transition into a home purchase. After seeing the elevated rental prices with limited inventory, I asked Ron Pickard, "can I purchase now?" Ron answered "yes, let me show you how." From there Ron & David worked with an outstanding Mortgage Broker to create a comprehensive purchase & financing strategy that worked for where I was at and what I could do. David was able to help me find, negotiate, and acquire my "Forever Home". David assembled my purchasing team of Mortgage Broker, Lawyer, Insurance Agent, and Home Inspection that yielded a seamless closing within 20days of submitting an offer on a property that had 4 other offers. That ability for a rapid and low risk closing is what made my offer then selected option. Ron & David were ALWAYS very responsive, and made sure to fully answer or get the answers to the items I asked. They best part is they worked as a team so there was ALWAYS continuity in expedited action and delivery. Thank You Pickard RE/MAX Suburban!!!

***** My wife and I worked with David to purchase our home in the northern Chicagoland suburbs…read more The entire experience was amazing! He guided us well and his attention to detail and communication throughout our purchase journey was always prompt. Our purchase did not end at our closing in that we continue to receive letters and brochures from David, Ron and Sue with household suggestions, and tips. We highly recommend The Pickard Group as consultants and agents for all of your Real Estate needs.

RE/MAX Suburban - Mount Prospect - realestateagents - Updated July 2026

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