Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

Rohan was a life saver. Our HVAC stopped cooling one fine day making our upstairs very hot (perfect…read moretiming). Home warranty was an option but you know you always get scheduled with the worst of the worst, and they couldn't schedule me in for a few days.. I checked up some reviews on Yelp and HVAC Guys showed up as the only 5 star reviewed provider. Curious I checked other platforms and all had glowing reviews, so I messaged the business on Yelp, and got a response almost immediately. It took me a bit to respond to him, given the chaotic household on a Saturday evening but I was made aware that there is an emergency service fee and the repair charges to fix! Rohan was on his way around 7pm! Rohan has a good demeanor and very personable. He got to work immediately and diagnosed the problem (capacitor). Within 20 mins I had my HVAC working again. He gave him quite a few pieces of relevant information about my HVAC and even cleaned the coils outside to make sure everything was tip top! The total charge was reasonable - please don't compare these with DIY costs as HVACs need some level of knowledge and expertise. They accept all forms of payment but Venmo/Zelle make it super easy to pay for the services. Highly recommended. They also offer maintenance, which is top on my list prior to me turning my heat on.

Thank you Rohan!! Absolute life saver...after seeing so many glowing reviews (whenever you see 4.9…read morestars and over 50 reviews you know someone is doing something right) I immediately reached out to Rohan after our HVAC heat stopped working on the coldest day of the year (so far!). It was after 5pm, and within a short time Rohan called me back that night and set up something that next day. I so appreciated that because not everyone returns calls after hours, and we (well I) was panicked. It's an old system and thus had multiple problems that Rohan diagnosed, one by one. Each time he did he called me downstairs so I could see what was going on. Not only did it build trust (which he didn't need to do - I could feel from the get go his trustworthiness) but it helped me to understand and learn. All of this troubleshooting required multiple trips and additional parts needed (some where he didn't leave until 9:45pm, one on a Sunday - his off day where he insisted on coming). It also required work arounds for an old system, and finding parts (who knew a Trane doesn't use universal parts?!). But all along he kept a really good attitude, and always went the extra mile. We got a new thermostat and he opened it up to make sure the wires were all put on correctly (when he didn't have to) as just one example. He cleaned everything out - coils, etc. as well. He just deeply cares about his work and clients. He even checked in later that night once things were all finally fixed to make sure all was still good. When you have a problem that you know nothing about you have to rely on others. You hope they know what they're doing, are really good at it, and are truly looking out for you. Welp, we sure did find that. I am so grateful to Rohan and yelp. Thanks Yelpers for writing up about his stellar work - you are not wrong!!! Thank you Rohan!!!!!! You are our one and only now!!

William arrived on time and completed the toilet installation without any issues. Would definitely…read morerecommend.

Came out in less than 24 hours, quickly diagnosed the issue and fixed it immediately. I'm just a…read moregirl so I don't know if the pricing was fair for the job but it wasn't an arm and a leg. He explained the issue then showed me the fix after it was complete. He also tried to assist with a separate issue but I'll need an electrician for that. Would definitely use again for my plumbing needs.

My experience with True Plumbing, and Gabriel today was excellent!…read moreReplaced my water heater and kitchen faucet! Very happy with the work, and the results. Gabriel was super nice and very professional. Fair price and pleased with the company overall....would Highly recommend! Alison S. Peachtree Corners, GA

My updated review keeps getting deleted. I'm not going to…read morewrite it again until I'm sure it won't be deleted. We returned from a trip to no hot water. Again. True Plumbing replaced our 16 year old gas water heater two years ago. Today, the technician told me we needed to replace our 2 year old water heater and get an electric one instead. If this review doesn't disappear, I'll fill in details later. Do not get your water heater from True Plumbing.

Arrived early and fixed my garbage disposal and toilet. Great communication and ease of payment via…read moreinvoice. Will definitely be using this company again should anymore plumbing issues happen.

Jon was on time, professional and pleasant. The job was done quickly and cleanly at a fair price.read more

100 stars to Sean for his prompt, professional, and fairly priced service!…read more Sean replaced the ancient hot water heater in our new house with a tankless unit. He provided guidance so we purchased the best unit and he took care of the rest. Thank you for your service to our country and to us! What an amazing master plumber to add to your contact list!

Veteran owned small business. Great price for all of the work he did. I am very happy I found…read moreStars and Pipes online. I read their reviews and am happy to say he deserves the 5 star rating. You can tell he was a veteran by the way he worked to make sure we were happy. I can whole heartedly recommend Stars and Pipes!

Needed two new AC systems to replace 27-year-old units that, of course, broke down at the height of…read moresummer. They laid out a plan for a 21st century AC and heat pump system. The Weldon team was fabulous, fast and knowledgeable, and I highly recommend them. It wasn't cheap but it was the system needed for the house.

I've been using Weldon for over 10 years and highly recommend this company. They are timely and…read moreknowledgeable about working on older systems like mine.

Had a toilet replaced by Warith today. He was super kind, detailed, and thorough. From the moment…read morethe call was made, the entire service management had been amazing. He called and asked if timing was appropriate and came on time to the residence. He was able to aid me in purchasing the best toilet for my sister's home and was able to aid us in next steps for future repairs. When he was completed with the repair, he cleaned up and made the space more habitable. I'd recommend this company and especially Warith's service and attention to detail.

The gentleman that came to service the call was very personable, and great with his customer…read moreservice. He explained everything, and was very considerate when offering solutions. I will definitely be calling them for any future plumbing needs in the future.