This was my first time hiring a cleaning service and after researching local companies, I chose Two…read moreMaids. I booked the Deep Clean package before Easter because I had family visiting and didn't want the usual holiday stress of deep cleaning myself. Scheduling was easy, and they offered both recurring and one-time options. Since my townhouse is already fairly clean overall, I mainly wanted the detailed cleaning -- wiping everything down thoroughly and getting the oven spotless. For reference, my townhouse is 2 bed / 1 bath, 786 sq ft, and the total cost was $388 including fees. They also send a welcome packet beforehand and everything is manageable through their online portal. Two cleaners plus a trainee arrived on time and spent about 3 hours cleaning. During the walkthrough, everything looked great overall, and one of the cleaners even mentioned they thought I already had a regular cleaning service because the home was already well kept. After they left, I did notice a few missed splatter spots on the kitchen walls above the counters, but overall the service was professional and thorough. I'd probably use them again a couple times a year before holidays or hosting guests. For someone who already keeps a clean home, I'm not completely sure the deep clean was worth the full price, but overall I had a positive experience, which is why I'm giving 4 stars.

Alex and her partner came to clean my house. I was pretty upset because Alex wasn't cleaning…read moresomething right and I was trying to communicate to her and then she told me she doesn't understand. how can a company hire someone and wants me to allow them to come in my home and they can't even communicate with me.

Kiona came to our home in Surprise this afternoon and in 2 1/2 hours cleaned both our bathrooms,…read moreour bedroom, our large kitchen and dining room and living room. She did all the items on our list. Kiona is a very nice young lady. Very Happy ********

I needed help to get my house back on track after some family tragedies. Brian was easy to…read morecoordinate with and gave timely and accurate responses. The cleaner, Bryan, did an excellent job with the parts of the house I requested to be cleaned and was very considerate. I would definitely request him again. This company was middle in pricing compared to the others that I got quotes from, but the value of having someone not judge me for my mess while taking some of the labor off my plate was worth every penny. I'll definitely be a returning customer.

Professional and very easy to book - the staff did a great job! And the prices are reasonable - I…read moream happy with their services.

Repeat customer. Had Evan and his team come for a deep clean and have never been disappointed…read more They're very easy to communicate with, and seem to have a solution for everything that I wanted addressed. They are always thorough. This time had them also pressure wash the patio and garage, and I am very pleased with the results. Their services always seem reasonably priced.

I found this company thru Yelp. The management was very friendly and helpful when I was booking the…read moreappointment. Unfortunately the first appointment was rescheduled , but Eva was very quick to find a solution and get us a cleaner the following morning, and also offered us a discount on our next cleaning. The cleaner showed up on time and did a great job cleaning our empty apartment before move-in. We will definitely be using this company again. Thank you!

I WFH and in my prior state had regular housekeeping services. This is the fifth company I've tried…read moresince moving to AZ and at 8:32am for an 8-9 arrival, was told the single person assigned is sick. When working from home we take GREAT measure to prepare not only our home but our work and conference schedules. This late notice when I've been up since four am to ready is disheartening. Hoping that the other reviews can assist the Yelpers as regretfully, I cannot. Three stars for their communication and scheduling system but unable to comment on their actual cleaning service.

Fabulous experience with Simply Housekeeping! They were able to come last minute, were fast and…read morewent above and beyond. Sheila who was my contact there was phenomenal! Highly recommend!!

Very good cleaning. Very happy with the quality of work baseboard, windows , floors, bathroom ,…read morecountertops.

Yulia was amazing!! Very thorough and stayed until everything was complete. She was very…read morerespectful and listened to our direction. I will be using her in the future! Thank you, Yulia! One person was not enough for this job. The workload required at least two people, which made the process inefficient and overly long. It was also concerning that she worked 8 hours straight without breaks. Better staffing is needed for jobs of this size.

Worked with them for 3 days. Advised I have tenants who have moved out and need move out clean…read more After walk thru, I advised it's very bad. They need a crew. The entire time I was assured no issues. Single cleaning person showed up and said she can't do it alone: was told it was an easy job. (Lie) Do not book if you need honestly integrity and a job done on a timeline. Let's be clear! I shared with owner via text all required work. It was never shared with her single cleaning person!

Very thorough cleaners used for a return from vacation deep cleaning. Was very pleased with the job.read more

I know this will sound a little overboard, but this service has been extraordinarily essential not…read morejust a luxury: I suffer from a crippling disability and having the crew come in and help take care of my house provides me such a clean environment organized that I am able to function better and my mental health is better. I know this sounds very deep and almost clinical but I can tell you after years and years and years of suffering. This is a service that I trust and I'll say that again, I now have complete trust and Rosa her crew and I really believe this is helped so much. I will continue to use the service as needed, and encourage others to feel comfortable in the fact that they will provide a good cleaning a good price and are consistent. Thank you for your help. I'll see you soon.

UPDATE - Changed review. Queen of Maids instantly got ahold of me after posting my below review and…read morepromised to refund our $50. Apparently it was a miscommunication with the person I spoke with originally. I sincerely appreciate the responsiveness and understanding. Great customer service, thank you! It is a challenging time, cleaning out the house out after the loss of a beloved family member. Due to the uncertainty of our time schedule due to the death, we cancelled the day before (23 hours before, to be exact). They charge $50 if you don't cancel within 24 hours. 23 hours notice, but they had zero sympathy and we are just out $50. Please be aware of these charges and the corporate nature of this company. (The silver lining is that we found a small cleaning business down the street who did an outstanding job.)

Hired for tenant cleanup. Empty house it was a mess. It was…read morea half ass effort. Would not use them

Watch out look out; top notch cleaning ahead!! We needed some once a month help around the house as…read moreour work schedule has ramped up. Browsed many reviews and requested a couple of quotes. I was really impressed with the response time and telephone consultation. I decided to give them a try. Three months in and we could not be happier! The cleaning crew does an amazing job and the front office does an awesome job keeping us posted on scheduling and any (if at all) deviations. If you are looking for some help around the house, I would definitely recommend!!

My windows hadn't been washed in over a year. Brennan & Co sent Rob to do the job and he was great…read more! He arrived on time and my windows have never looked better. He didn't rush through the job and pleasantly answered any questions or concerns that we had. Easy to schedule online and reminders of the appointment date were texted to me. The price was fair for the amount of time and effort he put into the job. I plan to use them again and I'd recommend you give them a try.

Mitchell Cleaning is incredible! My house is always spotless, they are so personable and kind, and…read morealways willing to go the extra mile around my space. I cannot recommend their business enough for your home cleaning needs, the move in clean was truly wonderful and we've been using them ever since! Thanks Kim and team for a continued great experience.

She had my place spic and span Very efficient and thorough…read moreI would definitely recommend her