Most honest and reliable mechanics out there. I won't take my vehicle anywhere else. Maybe I'm a…read morelittle bias towards the Europeans, but what can I say? They are the most honest and reliable people out there!

Beware of this mechanic name Jeff. We spent $ 3800 for coolant system May 2025. Then turn around…read morehaving to pay for 2 waterpump 2025 and 2026. Just this past Saturday car was leaking while in Boilingbrook,IL which is 25 minutes from Jeff bootleg shop another mechanic showed picture footage under headgasket that was leaking 9/20/26. The mechanic spoke with Jeff and informed him of the discovery of leak from the cooling system inwhich he installed. Jeff refuse to acknowledge the true about his under hand work. Stay away from this snake mechanic shop. My rating is F for unsatisfied work for this car shop.

Sometimes, it's not what someone does that makes a big difference, it's what they DON'T do…read more I called Paton's as my Ford Fusion Hybrid was having major transmission problems. I was hesitant to go to Ford directly, and saw the good reviews for Paton's, so I called them first. I was prepared to pay around $7000 (money I certainly did not want to spend, but assumed I would have to) to get the transmission replaced. I believe Rick answered the phone, but whomever it was basically said to me "Look, I have heard your story before - as much as I want your business, take the car to the Ford Dealer. There is a strong possibility it's covered under warranty.". Well, sure enough - took the car to the Ford dealer, and the entire transmission was replaced for free under warranty. THIS is how you build trust, by being honest and instead of just taking the money I assumed I would have to spend, by pointing me in the right direction. THANK YOU to the Paton team and I look forward to bringing my car there in the future :)

When this place was Patons it was the best more reliable mechanic shop around. Now as Meineke…read morethings have become outrageously over priced. I brought my car to have the thermostat replaced and was quoted the astronomical price of $3600 because they attempt to add on every single thing that could possibly be done to the car at once. This practice doesn't seem trust worthy and I feel like they could easily take advantage of someone. I was very disappointed to say the least. Meineke is a bad vibe.

Good customer service and customer experience! They fix your problem on the spot for a reasonable…read moreprice!

Local gem. Park and walk in, because they do GREAT work! I had muffler (Summer 2020) and exhaust…read more(Spring 2021) fixed at this location. This shop has been around, doing great work for years. Local family owned, no hassles, no large ticket pricing. A few tips if you're coming here: They open at 8am, come early! Easiest route- go North on Western Ave. Walk in... tell they what work you need done on you car, give Make and Model of your car and get on repair list. When you are called, go get your car and pull into service garage. They will come and tell you what they noticed during diagnostic tests and inspection. They will show and explain to you the repairs. You will be told the cost with local taxes, so you know what to pay. Once done, they'll pull your car out and, after you pay CASH ONLY, you're good to go! Simple repair shop... no frills nor gimmicks! Park and walk in, because they do great work!

I've been coming here for years and these guys are great I recommend anyone and everyone to come…read morehere for your car services. These guys are reliable, they are fair with pricing, and they actually care about their customers I've been to many shops and seen great and not so great shops but these guys man let me tell you I trust them to take of me and my family and that matters in a world like today. Stop by here they will take good care of you.

I had thermostat replaced on 2019 Chrysler 300. Had thermostat replaced on daughters 2017 Dodge…read moreJourney and Water Pump Replaced on sons 2007 Chevy Tahoe. Probably going back for Fuel Pump on Tahoe Also. **** Larry

I had work done on my vehicle by Lou's Auto. Later, I had a flat tire that could not be changed due…read moreto a lug nut that according to Lou's Auto was over tightened. The lug nut was cut off and replaced. Lou's Auto charged me 2 hours of labor and $7 dollars for the lug nut itself. In a previous encounter, I took my car to be repaired. I discovered that is Lou's will find parts to repair your vehicle but they will increase the price of parts needed to do your repair. If you go here for service, ask them to show you the receipt for the parts they purchased to fix your vehicle.

Best mechanic in Chicago. It's hard to find a trustworthy mechanic and one that is skilled. Bob…read moreover at Lou's is a great guy. I send a lot of my customers to him because I know they will be 100% satisfied and they always call me and thank me for sending them to him.

I've never written a review on Yelp before, but this place had such amazing service I have to…read more Today we were on a cross-country move from Ohio to Washington, and as we hit Chicago our car started making horrible rumbling sounds like our muffler had turned into an amplifier! After a quick Yelp search for nearby muffler repair places, we picked this one, and I'm so glad we did. We called and explained our situation, and they said to bring it in and they'd look at it. They looked at it right away and even showed us what the problem was, and demonstrated what had happened. They were very sympathetic to our situation and started working on our vehicle right away and got us back on the road in 3 hours! The owner was amazing and even bought us dinner since we were stranded! Overall an amazing service experience, and it cost a fraction of what we thought it might. Very reasonable prices and really great guys.

Took my car here for rear brakes. Left with thousands of dollars in damages per the dealer. Reached…read moreout to the business and his idea of a solution was for him to fix it. If he knew how to do the job why not do it right the 1st time?

Not happy with the 168.98 testing fee being added into the total cost of the repair. Most…read moreautomotive places wave that if they get the job. Never before have I heard of this. Plus Miss Ally gave me a quote of $1172.69 OUT THE DOOR... I agreed to the quote, but then when the bill came they asked for $1384.50. We have been coming here for years... Not anymore.

Between my Sister & I we have sent four cars over to them for repair. No fuss & no problems…read more Sam looks them over gives a quote and does the repairs. The shop gets busy, please be patient. When the ride is not running correctly, go see Sam.

Moody and Ali are the best. I have been to other shops and none of them have compared. They always…read moretake the time to explain to me what is wrong, how the car works, and how they are going to fix it because they know I love learning about that kind of stuff. Not everyone would take that kind of time. They have always made sure to be fair and give me the best deals possible. I have recommended them to everyone I know that needs any car maintenance and all of them have come back raving.

Great communication throughout the process, and excellent work. Glad I was referred and happy I…read moremade the choice to take my car here.