Guy behind the desk was more helpful then everyone in the auto department at the nearby Walmart!…read moreThank you for knowing what customer service is and helping!

i came in today to pick up the wiper blades i ordered online. i really appreciate the older man who…read more helped me install my wiper blades. i feel bad that i didn't even asks his name, so if anyone of you know his name, please message me. :) anyway, he did not rush, he willingly helped me replace my wiper blades and he got rid of the bad ones. from a long day at work i Thank you so much, you made my day today.

I came to this location to purchase/get a headlamp replaced. Neither of the employees on staff knew…read morehow to do it so they suggested I come back the next day. I called before coming the next day and was told that although they possibly could install it, they didn't have the capacity since the store was busy. Super lame and not at all like the service I've received from O'Reilly in the past. I went to the Newark location and they did it for me easily.

I had to quickly head to O'Reilly's Auto Store, Union City, to replace my auto headlamp. Store…read moreManager, Royel, assisted me. I asked him to verify the part number before its replacement, explained that I forgot to bring the information, and therefore asked to verify the correct headlamp part number required. He was very understanding and pleasant. Royel removed the defective headlamp, double checked the part number, then replaced the headlamp smoothly and without any problems. I was delighted that he patiently listened. His performance was attentive and quick. Very grateful, EE

Recently had a difficult time sourcing a bearing and these folks took hella time to help me find…read morewhat I needed. Unfortunately, I messed up and didn't bring in the outer race of a bearing I was trying to match up. The inside was correct and passed the eye test but as luck would have it, it didn't fit my application. They did not have to honor a return. They did not have to handle the situation with grace and understanding, but they did. Hella good people work here! The store is stocked better than most stores twice their size. Where Winchester Auto Parts left off Allied Auto Stores picked up. Thank you again, this my new FirstCall

I had a fantastic experience at Allied Auto Stores in Fremont, thanks to Luis! His extensive…read moreknowledge made a world of difference. He ensures that you're selecting the correct part before making a purchase, offering valuable insights from a mechanic's perspective on what might be truly wrong with your vehicle. I'm incredibly grateful to have found such a reliable resource. I will definitely be returning, and I'll be recommending this store to all my family and friends for affordable car parts, as they offer wholesale prices. My cousin's 2020 Nissan Rogue Sport had a faulty radiator fan, and Luis was instrumental in helping us find the right replacement. The customer service is exceptional and efficient. If you call ahead, they will assist you with your needs and provide a reference number for your visit. I can't recommend Allied Auto Stores enough for their great service and fast response times! Thank you, Luis, and the entire team at Allied Auto Stores, for making my experience a memorable one!

Tried to shop here Sunday morning, March 22 when I arrived around 8:45 AM, the lights were off and…read morethe doors were locked. I'm not sure if there was some type of misunderstanding with the hours or what but luckily there's another store in Union City that I was able to go to and they were able to help me out. Would not recommend going here unless it's late in the day so you're guaranteed they will be open.

Dump used oil regularly no excuses! This lazy dude didn't want to dump 1 gallon of oil. He said the…read moretanks full.every time I come here it's the same excuse. That's why I go to Autozone in Newark at least they take care of you over there.

Upon entering, they had a very comfortable, somewhat large waiting area set up with separate…read morechairs, a working TV and offered free wi-fi. Oh, it was great that the TV was neither blasted or so low I couldn't hear it. Behind that was the area to go to chat with the customer service rep. The rep, Marshall, was friendly, helpful and professional. He represented the company well, didn't rush me and was easy to work with. When I called to set up the app't I chatted with Deven, who was also very helpful and ordered the part I needed ahead of time to make sure the process was as easy as possible for me. Both of these guys gave professional service. All in all I was happy with the service I received.

Not recommended. I had a few things done here, including my brakes about a year ago and paid over…read more$1,500. A few months later, they started making noise again. My paperwork says I have a lifetime warranty on the brake pads. I called 3 days in advance to schedule an oil change and have my brakes checked. When I walked in, Devin had an attitude and was rude to multiple customers. I told him I was there for an oil change and brake inspection, and he was cursing about this and that. He told me I would have to wait 4+ hours for both services. I explained that I had called ahead for the same reason, so I said never mind, just do the oil change. He said it would take 1-2 hours. I've already been waiting 1.5 hours and my car is still sitting in front untouched. At this point, I'm ready to leave and take my business somewhere else.

The worst customer service ever not from Harry but from his worker Tom. On top of that others…read morethings were broken that had nothing to do with what we went to fix in the beginning. Tom was dismissive wouldn't let you talk and is not a man of his word. I will never be back at this repair shop. 0 stars if it was an option.

Affordable and prompt service. Harry and his team did good work. I will be sending everyone to this…read moreplace. Thank you Harry!!!

Good customer service. I Support local businesses. If they don't have the part you need they can…read moreorder it and you'll be back on the road again.

I hate having car problems !!! But DON is so intelligent and knew exactly what my vehicle needed. I…read moreshopped around for prices and his was also the best! I'm only coming here for DON. Thanks for your knowledge and saving my pockets!

Installing windshield wiper blades is one of my most frustrating jobs, even though I am an…read moreexperienced DIY. Pictorial instructions included with the wiper blades have never helped me. Samnang at the Fremont store, 35680 Fremont Blvd. showed me how to unpack and prepare blades for my 2019 Toyota Yaris (it's a rebadged Mazda 2). He then had me practice the method until I was comfortable with it. This is not unusual for this O'Reilly store, staff are invariably helpful and friendly, which I believe generates similar friendliness from their customers.

Terrible store come in to look for something and a lady worker keep looking at me like I was going…read moreto steal something made me feel really uncomfortable And prefer to leave storeI had a really unpleasant experience at the store.

I have a 2000 Expedition and need a new rotor, wheel bearing (front and back), axle washer, brake…read morepads, and seal. I went to different well-known auto parts stores and most of them don't have the parts I needed. I went to Napa and Jeffrey helped me get all the parts I needed. The rotor/hub assembly is only available in their Santa Clara store and he offered to have it sent to their store but I have to pick it up the next morning. He informed me that the part will be available at 9 am. When I called the next morning at 9 am, I was notified that the part arrived. We have all the parts installed and my car is up and running in good condition in a couple of days. If I need any parts, I'll come to this place and there's a good chance I'll get them

Battery in the wife's car died. I went to Napa Auto Parts in Newark (on line) and ordered a new…read moreone. Simple. Pulled the old battery out and took it to Napa. They had my new battery ready. That's when I noticed it was not a Mopar battery but a Napa battery only a year old. (Forgot I replaced the battery a year before.) I pointed to the date sticker and said "Doesn't this mean the battery is free? Roxanne was working the cash register and she looked at the battery and said " yup it's free." I went to the car got out the receipt and wham, free new battery. I was surprised. Joe came up and said "yes it is free with receipt." Couldn't have been happier. Great service from Roxanne and Joe. And new battery, no charge. Thanks to the both of you. If you want quick and courteous service Napa Auto Parts in Newark. Talk with Roxanne or Joe, the will get you squared away quickly. They are really friendly too.

The employees were friendly. They directed us to where we could find what we were looking for in…read morethe store.

Just saw this location open in our fairway community, decided to stop by on the way home from a…read moregrocery run! The staff was really friendly. Looking forward to shopping here for any future auto related needs.