I've had difficulty getting my outdoor gas fireplace working even with new parts and with the…read moreassistance from my plumber so I researched Chimney specialist and AAA was able to come out pretty quickly. They asked for photos of system in advance and came prepared with parts and new batteries for remote. Upon arrival dismantle and cleaned the system air pressured the lines and put in new batteries and at last I have a functioning porch fireplace for this winter.

I called and they came out the next day. Andres was great, he helped fix my garbage disposal…read morequickly and was friendly. Gave me advice so my issue doesn't happen again. Thanks!

We had to get our coil replaced, this company made sure to be quick with the initial appointment to…read morecome check it out. Lydia is a joy to speak with on the phone. Our serviceman, Benny was friendly & respectable of our home. When he talked to us about pricing, he had multiple options available to save money if needed or spend extra to improve system. I appreciated seeing the options laid out for me. Overall I loved hiring this company & would recommend to anyone looking for a friendly and quick AC service.

Became a cuatomer due to my father having them out servicing his ac unit. He was very impressed and…read moreloved the customer service. decided to give them a try and boy was I impressed! Thank you for yalls amazing service and will definitely be a customer for life!

The whole team at My Favorite Service Company is amazing! From the intake of setting up the service…read morecall with Tami to the techs coming out to troubleshoot and get the repair completed. Thank you to the techs Devon and Tyler in repairing a short that occurred in our disconnect box that caused the AC to stop functioning. They were quickly to discover and repair the issue. Noel was able to communicate the findings efficiently (since it was an after hours service call & repair) in which we approved the repair estimate. My Favorite Service Company is by far the best in town.

When my HVAC unit stopped producing cool air in the hear of Texas heat, I was stressed. I called a…read moredifferent service company to come out and assess. They informed me that there is a trip charge just to get an assessment of the issue. Once they found the issue they gave me up-charged quotes that exceeded 400% for resolution. To get working again I paid for the patch job option which still was a 400% price point from what it truly cost. I was disappointed in the unethical behavior exhibited by that company. My Favorite Service Company was a 180-degree experience. My Favorite Service Company did not charge a trip charge or fee to assess the issue. They even went above and beyond to look up the serials on my unit and found that the part was covered by warranty, which I was unaware of and the previous company did not even look for. The final price to fix was 1/4th the cost of what other company's quoted. They were honest and straight forward and ethical. I will not go through another service company for my HVAC service requirements.

John and Rene were called to my home because of an overflowing toilet (a problem the home builder…read morecreated for me). The leak started in the bathroom but migrated to the foyer, laundry room, and bedroom. These guys were on top of the problem quickly! Their professionalism deserves the highest of accolades!

Very fast response and they went above and beyond to explain and help. I would hire Ruben,…read moreMichelle, Jared, and Ashley again!

DO NOT USE SERVPRO!!. They brought day workers into my home, who came back at night and burglarized…read moremy home, and refuse to reimburse. They also tried to charged me over $6000 for cleaning services that were not done, I've given them several months to reimburse me for stolen items, but nothing.

Definitely feels like I was ripped off. Company did bring out fans and a humidifier but that's…read moreabout where the helpfulness ends. Alexis was nice but did a terrible job of communicating. Nothing was explained and he was on the phone most of the time he was here. We were not told about any "emergency charges" up front or after hours charges to come and remove their fans on a Saturday. We were also charged for 1.75 hours of service each day even though a technician was never here for more than 15-30 mins. Servpro says this is just their policy. Lastly, my house was never sprayed with a disinfectant and we had to hire another company to do that. When confronted, Servpro took $60 off our $960 bill. Would not recommend unless it's a true emergency.

Purchased a service from Groupon. My unit needed to be cleaned, lines flushed and it needed some…read moreFreon. The two men that came over were very helpful and professional. They quoted me a fair price. All the work was completed under two hours. Will use this company and I recommend their services.

From the owner: We provide complete HVAC system installations and reliable AC repairs. As a family-owned and…read moreoperated business based in San Antonio, TX, we take pride in serving our community with honest, quality work. Need a free estimate for a replacement or a second opinion on any HVAC work? We’re happy to help — no strings attached. Have a blessed day, and stay cool (210) 850-4708 alamoairsolutions.com

The owner is beyond deplorable he tried to excuse all the damages his company caused and tried to…read moredemean my husband on the phone even to a level of threats. We had issue after issue with the contractor who was not experienced. When they caused more damage to my home they "fixed it" by bringing another construction crew and cutting the material costs to save their bottom line. They put in flooring that was $2 a square foot cheaper than what we had in the house and lied saying it was comparable. It is not. My kitchen cabinets were rebuilt incorrectly because again they found the cheapest contractor who does subpar work. The cabinet doors are all spaced differently. The drawers don't open correctly. I'm still cleaning paint off my hardware and lighting. We settled with them out of court. Do not go with this company.

Just stay away. Poor communication, sloppy restoration and so much more. Try any otherServpro…read morebesides this one. This company also is a contractor for restoration. "No shows", doesn't return phone calls, and questionable business practices.

Tony arrived within the time window and went straight to work. He was friendly, professional, and…read moregot right to business, Was able to solve the problem within the scope of the home warranty. Would highly recommend them

The claims process went smoothly. The dispatch was timely. Tony did a good job diagnosing and…read morefixing the problem. One thing did not sit well with me. Tony tried to sell me a coil chemical cleaning service for $129. I passed, wanting to do more research. He told me that as I was declining the cleaning service, he was annotating it on the invoice, and if I had a future problem it might not be covered. I did some research and ordered the same chemical coil cleaner from Amazon for $17 and did it myself. I didn't like the "up-sell" pressure tactic and the implied threat that future coverage might be impacted. I still rated the service as "Good", as the repair was completed in a timely, professional manner.

I had a difficult situation, with stains that come up after the previous carpet cleaners hadn't…read moreremoved all the water. Fabio gave a competitive estimate, but after he saw what had occurred, he recommended I add pet stain remover and scotch guard. So the price went up quite significantly, but still about a third the last cleaners had charged me and left the excess water. Nevertheless, given his track record as expressed in prior Yelp reviews, I thought I'd give him a chance. The carpet looked great when he finished, and it dried a lot faster than the last cleaner's efforts. So, fingers crossed--one week after his visit and no stains reappearing, and the carpet still looks good. So far I'd say I spent a whole lot less than prior cleaners and the results are better. Thank you Fabio!

Fabio did a wonderful job on my Tile cleaning. We had it done in early November 2025 by another…read morecompany that said it was the best they could do my wife and I just weren't satisfied and felt like they were only there to continue to try and upsell us and they were a national brand. We have a busy spring with a wedding event and several get-togethers at our home. My wife wanted the tile redone to try and make it look better. Fabio came in and with his machinery and expertise the floors look brand new. In my opinion you can't go wrong with Fabio. He was very reasonably priced did not try to upsell me on anything he just came in gave me a fair price and did a wonderful job. We have plank tile so grout lines every 5 inches not a flooring choice I would make again but with Fabio there to make sure the tile and grout can stay clean. Maybe we can enjoy it a little better great job Fabio thank you.