I hired Ray's Tree Service and worked directly with Ray to perform some tree trimming and monthly yard maintenance. He quoted me a competitive amount for the tree, and did a decent job on tree; however, he quoted me a high price for yard maintenance ($100 once a month), and did a terrible job. He was supposed to mow and cut down some 8-12" weeds and it appears all he did is smash everything down with his boot heel!
He also ended up collecting cash from my 72 year old mother after he was finished, even though she insisted the job was not done. Ray had left all the grass and weeds trimmed in the yard and told her raking was not included in the price. When i reviewed the yard, I couldn't believe the state he left it in - there is nothing about the yard that looks like it had anything done - just looks like someone ran a lawnmower quickly over it and left all the trimmings. In addition, we now have a trail of sticks from the tree he trimmed all over our yard and patio.
I called Ray directly to complain, and gave him the option to either send someone back to finish the job or return half the cash so we could hire someone to finish the job. He insisted he provided a good value, and that he was a tree trimming service and NOT a yard maintenance company!!! Really Ray? Why did you quote me a price for monthly yard/lawn maintenance, if you are not a lawn maintenance company, and why are you listed in the phone book under lawn maintenance?
See attached pictures for what Ray would consider to be "a good job and value". All I can say is you can hire this guy to trim a tree - he does a decent job with that, but don't expect him to know what a Lawnmower or Rake is used for. read more