AGU went above and beyond to ensure the final product was perfect. We had a color-matching issue,…read moreand AGU was very understanding. They helped rectify the issue in a professional and timely manner. Even though the color issue was not their fault, they were quick to fix the problem. They only cared about the outcome and their clients' satisfaction. There aren't many companies nowadays that truly put the customer first. Highly recommended.

Extremely Disappointed - Misleading Financing and Unfair Practices…read more I would never recommend A.G.U. Roofing Company after my experience. I originally contacted them about getting a new roof and solar using the PACE financing program offered by the State of Florida. A.G.U. told me in writing that the interest rate would be 7.99%, which sounded reasonable. Based on that, I agreed to move forward. When I got the final numbers, the rate had jumped to 12.79%, far higher than what was promised. I told them that was too much and decided to do just the roof and pay cash instead. I ended up paying over $20,000 for the roof alone, which I later found out was very high compared to other estimates I received. Now, even after I've paid in full for the roof, A.G.U. is trying to charge me a $1,000 cancellation fee just because I didn't do the solar. That is completely unfair, especially since their own misleading information about the interest rate is the reason I canceled the solar in the first place. This company's sales tactics are deceptive, their pricing is excessive, and their business practices are unacceptable. Be very careful before signing anything with them. I truly regret doing business with A.G.U. Roofing.

Great job by Titan Roofing!…read more Brian came out and assessed our roof leak. He gave us a thorough diagnosis of the problem and his recommendation to fix the damage. We have used Brian from Titan Roofing before with very good results. Jose, the supervisor, came out and had his team members complete the necessary work. Jose is very professional, and the work done is top quality. Chris from Titan came out for the ceiling repair. Chris assessed the damage, and we discussed his plan to fix it. Chris is really detail oriented. He takes a lot of pride in his work, and it shows. We could not be happier in the end result. Great job, team Titan Roofing! I highly recommend them.

I have nothing but a great things to say about Titan Roofing Professionals!…read more Vince Campasano was highly recommended to me by a family member that has worked with him on several projects in the past. Vince is friendly, professional, and goes above and beyond his normal duties. He answered all my questions during the whole process in a timely manner. I truly appreciate his honesty and never felt apprehensive about having my roof replaced by Titan. Jose Arteaga was my project supervisor. He and his team was able to remove my old roof and replace it with metal all within a day. They worked quickly and did an amazing job cleaning up after they were done. Jose made sure to communicate any concerns and even sent me progress photos. Unfortunately, I don't remember the names of those I interacted with in the office, but they were all very helpful and friendly. I highly recommend Titan Roofing Professionals to any one in need of replacing their roof! They made the whole experience smooth and very pleasant!

After the Hurricane Milton I had my roof replaced. I called a total of four companies. I was…read morelectured on how I was stupid for not turning it into my insurance company. I had heard how many of the roof companies have lawyers available to fight insurance companies so that they can charge more money so that a homeowner can recoup a portion of their deductible. That sounded like fraud to me. OCR sized up my project gave me a competitive price with a 10 year warranty on their work and the manufacturer offered a 50 year limited warranty if the roof was installed according to their specifications which it was. The crew came went right to work and with in a day and a half the roof was on and I was very satisfied. I would strongly recommend this company if you need a roof replacement or repair.

In 2018, Clermont Roofing installed my roof. In the three years since then, I have had numerous…read morecallbacks due to leaks caused by missing shingles, improper installation of shingles, and inadequate flashing. Only use this company if you are knowledgeable about roofing and able yourself to fully supervise onsite. Workers often take shortcuts that result in problems with leaks later. Though the company will respond to warranty calls, "bandaid" fixes often don't address a full remedy unless you document problems with pictures taken by professional outside inspectors. Slow leaks may take a couple years to show on the interior ceilings. Unfortunately by then, the five-year warranty may have run out.

After hiring him, someone came out for about 10 minutes (we assumed they were on the roof to try…read moreand match the shingle color), did not knock on the door or talk to us at all. Then we received a bill for over $1000 for work allegedly done. We contacted him repeatedly after getting Yelp messages and told him that absent proof that the work had been done (with pictures of the completed work), he was not getting paid. My husband works from home and would have HEARD someone on the roof installing shingles. He then tried to charge us $75 for a return visit to take pictures, stating his "contract" did not provide for pictures. When I messaged him that no one came to the door to say the work was done on the day it allegedly was (who does that?? - at that point we would have asked whoever did it to get back on the roof and take pictures, and they would have gotten paid that day), he said that his worker's phone was "broken" that day. If that person had knocked (he didn't), my husband would have handed the guy HIS phone and asked him to go back up the ladder and take the pictures. We have repeatedly messaged him stating if he wants to get paid, he needs to come out and actually give some CUSTOMER SERVICE by giving us proof that the work was done, and then I will hand him a check. He has not responded. Addendum: Only AFTER receiving the above review and reading emails sent to his office today quoting his own contract (which specifically states at item 4 that he will "provide" photos and warranty details after the job is completed) did he bother to respond and come back. He still did not knock on the door, but my husband saw him sitting outside and approached him to ask who he was and what he was doing (he claims he met with my husband, but my husband did not recognize him). He then sat in his truck for 30 minutes and then texted that he was ready to show us pictures - but he refused to send them to us unless we agreed to sign a "non-disparagement clause" and take down this review. Not only did he not apologize for the poor customer service already provided, he was obnoxious and proceeded to argue and be incredibly disrespectful to me and my husband, shouting, attempting to bully me and not letting us finish a sentence, and repeatedly refused to just send us copies of the pictures in exchange for payment. There was no way I was going to agree to sign a "non-disparagement clause." He has earned the bad reviews he has received. He refused to send us the pictures and drove away, claiming he will take us to court. If I could give zero stars, I would. I hope you read this message, Mr. Parks. As I repeatedly tried to tell you, (although you kept interrupting and talking over me), per your own contract, when you PROVIDE us the pictures of the work you claim was done on our roof (you could have sent them from your phone in less than 30 seconds) with copies of the receipts of the shingles you purchased on our behalf, we will mail you a check. If you had not been so hostile and belligerent, you would have had it today.

I contact Mr. Parks about a concern with squirrels damaging our roof vent pipes. Mr. Parks came to…read moreour home and knew exactly what to do and within a day he was able to help us resolve the problem. Tim is a professional, knowledgeable and courteous individual ,and does what he says he is going to do, a man of his word. Great experience and a very fair price and I will be contacting Tim again when the need occurs. Thank you Mr. Parks

Very happy new roof fair price they worked very hard Several months later and so far no leaksread more

They were expensive. But they did a very good job. They worked quickly and cleande up after they…read morewere done.

Noland's Roofing Raymond Aviles, sales rep., has been honest and helpful. He stated hail damage to…read moremy roof and my insurance company hired their own roofing company to inspect my roof for hail damage. It was exactly as Raymond stated. He has been available for any questions and also came to house when insurance company sent inspectors for roof leaks or screen damage.

Don't call this company if you have a metal roof! Very disappointing experience. We scheduled a…read moreconsultation for a metal roof leak and sun tunnels. The representative arrived late, spent nearly two hours mostly off-topic, and promised an estimate that never came. After two weeks, I called and scheduled a follow-up. Again, they were late with no communication. When he finally arrived, we were told it would be best to replace the entire roof rather than address the leak, without any meaningful assessment or estimate. Overall, disorganized, unprofessional, and a waste of time. Not recommended if you have a metal roof and are looking for a repair.

Good price Delivered what was promised…read moreLooks beautiful Will use again and recommend to others Shane and Sheena took care of Buisness Thank you !!

Shane gave us what we felt was a reasonable price of $34,000 to replace the roof it wasn't the…read morehighest and it wasn't the lowest but we thought his professionalism was good . Until after 1 month later he asks for another $3,700 . He said that they use more materials than they expected well if you need a new roof of course you need more materials that should be in the price that is quoted . I would not recommend this company .