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    Ray's Cycle Tune

    5.0 (1 review)
    Closed • 9:00 am - 6:00 pm

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    5 years ago

    Ray, you really know what you're doing. Thanks for helping me get back to riding. Couldn't have done it without you!

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    Harley-Davidson of Sacramento - Sacramento's #1 Dealer Since 1919

    Harley-Davidson of Sacramento

    (567 reviews)

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    I brought my son's Super73 Miami SE to Sacramento Harley-Davidson after having ongoing electrical…read moreproblems with the bike and difficulty getting the warranty process resolved through the original selling dealer. Jason took ownership of the problem from the beginning. What ended up being a very unusual and difficult electrical issue required multiple repair attempts, replacement parts, and a lot of communication with Super73. Throughout the entire process, Jason kept working the problem, communicated directly with Super73 on my behalf, kept me informed, and never made me feel like I was being passed off or that the bike wasn't his problem just because I hadn't purchased it from them. Ultimately, the bike could not be successfully repaired and Super73 replaced it entirely. Jason played a major role in getting us to that resolution. Things go wrong with products. To me, good customer service is about what someone does when that happens, and Jason absolutely delivered. He took ownership of a problem he didn't create and stuck with it until there was a resolution. I really appreciate everything he did for my son and me and would absolutely recommend working with him.

    I want to give a huge shoutout to the Parts Department at Sacramento Harley-Davidson. So far,…read moreeveryone I've dealt with has been absolutely fantastic. From the moment I started working with them, they have been helpful, knowledgeable, professional, and genuinely willing to go the extra mile to help me get what I need. I've had a lot of questions regarding parts for my Harley, and they have taken the time to actually listen, look into things, and make sure I'm getting the correct information and the right parts. I never feel like I'm being rushed or treated like just another customer. They have been patient and extremely helpful throughout the entire process. What really stands out is the customer service. You can tell when someone actually cares about helping you versus someone who is simply trying to make a sale. Everyone I've dealt with in the Parts Department has been great, and that makes a huge difference when you're working on a motorcycle you care about.

    Ray's Cycle Tune - motorcyclerepair - Updated October 2026

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