Really nice people and they try to look for things that could be a future problem so they can…read morecorrect it, if the customer wants. Mike is so pleasant to work with and goes out of his way to make sure the customer is pleased. They have saved us from a lot of future issues and tons of money.

I stopped by at the end of the workday (literally 5:30) and Mike was eager to help me out. I had a…read moresensor failure and he took 15 minutes to clear it and then when I offered to pay he told me I wouldn't need to pay anything for it. If service is great at the end of the day, I assume these guys are great all day.

Got serviced for AC. Ran into some miscommunication day of and was charged more than anticipated…read more Talked to the manager Itzia and she got it squared away without issue. Ac works great and fantastic customer service. Would recommend.

Like others, I don't like leaving bad reviews but I can't let this slide anymore. On 6/12/202, I…read moretook my wife's car in around noon for an oil change and tire rotation. I was told I needed a wheel alignment and agreed to have that done since there was one car on the rack and I was next. Four hours later the car was ready. As I was getting in the car, I saw a greasy hand print on the light colored fabric on the drivers seat. My radio station had been switched and no more than a block away my check engine light came on. I returned to Grease Monkey where I stayed for another hour as they tried to figure out what happened. After over an hour and no one making eye contact, a tech came out to tell me all of the screws in my air box were stripped and a new one would be ordered. They said they would order a new one and call me. I called the store mid week and asked if it was ordered and they said no. Was going to get ordered, I asked. We're talking about it was the reply. So, after five hours in their waiting room, over $250 spent, I have a car with a check engine light on, stained upholstery and a ruined airbox and the 4th of July weekend coming up. Things happen, but the lack of respect Grease Monkey has shown me as a customer and my car is unacceptable and disappointing.

Sage Creek Repair went above and beyond. We were visiting from out of town and had car troubles on…read moreour way in. SCR got us in same day diagnosed problem and fixed. Unfortunately on our way home about 200 miles out we had same issues. We called Kabrina and she called a shop ahead of us in Boise who got us in and found the new sensor faulty. SCR wouldn't have known this without driving the car 100+ miles. They covered the cost and we were on our way again and finished our trip no issues. If ever in Twin Falls Idaho and are looking for A+ service Sage Creek Repair is the place. And shout out to Dale's Auto Care in Boise for fast and friendly service. ​

I'm actually from the Seattle area, but was coming to visit in Idaho Falls for a couple of weeks…read moreand brought in my 18-year-old car to Sage Creek repair while I was here to be checked over and see what services it might need done. I was very pleased with their thorough inspection and honest recommendations about things that they thought needed to be done. They didn't encourage anything that they didn't feel was necessary. I don't know for sure whether their prices are reasonable for this area or not because I haven't had a lot of other services done here before, but I felt like they were honest and were super friendly to work with. I also really appreciated that they also provide courtesy rides home and back to their shop. It was so nice to visit with April and Kabrina!

I was broke down and Tom was the only shop who didn't turn me away. Compassion for people is…read moreamazing. These guys are amazing and very x competent wrenches. Very Highly Recommend. Honest, Fair, Knowledgeable, and Compassionate

I was very pleased with the service provided by Sutton Auto-Tech, a family business run by Tom and…read morehis son Mike. I brought in my vintage Land Rover to have the steering box replaced and they did a great job at a fair price. Ben did most of the work on my truck and I was very impressed with his knowledge and attention to detail. Although the shop is 75 miles from my house, I will gladly travel the extra distance to receive quality service.

I have used them a few times. Was recommended by my boss who knows Wally. Not many shops around…read moretown that have good reviews. The first time I had to use them there was a little bit of wait but they still got my car in quickly. They are honest with the pricing and are straight to the point on what needs to get done. Just recently used them again for my truck and they were able to get my truck done in less than a day after calling them. Will continue to use them.

My water pump blew on the way back to Montana. They got me right in. couple hours later I'm headed…read morehome. Fair pricing. Jack was very friendly. Thank You Wallys

They offered the best price in town and fast service. Fixed my car before a long trip - got me on…read morethe schedule with short notice. Will return. Thank you!

My car's left-rear tire had a giant nail in it and had to take it for immediate repair. These guys…read moretook it in right away, fixed it in around 20 minutes, and did a great job. Only $20! Friendly, fast, and helpful!

Gerald Ball Local Guide·212 reviews·408 photos…read moreWent in on Monday 2-9-26 roughly 10ish to see about an estimate on getting some stuff done to my diesel truck. The counter lady didn't seem to have any knowledge of anything, I was asking about.( fuel filter replace and possibly adding a ... More 1 Ross' Diesel & Auto Repair (Owner) 12 hours ago Well Gerald, sounds like we are not the shop for you. Short-staffed, and more work than we can handle, which leaves minimal time for price shopping. Plenty of other shops in this town to choose from. Would you like a recommendation? And this was the cocky's owner's response.

Extremely disappointed with both the quality of work, reliability, and communication from this…read moreshop. Truck was in for a no start diagnostic. When asking some basic questions about the diagnostic work that had been done, I was told by the mechanic himself working on my truck that he was "not that familiar with Diesel trucks." Took me multiple phone calls over multiple days to get a solid answer on what they had done to diagnose my truck. After I was quoted an astronomical amount to do a simple job, I paid for the diag service and I decided to have the vehicle towed away from Ross Diesel. I asked to have the truck locked while outside because it was going to take a couple days (over a weekend) for me to get to it. When I arrived to tow the vehicle, the truck was indeed left unlocked with thousands of dollars of tools inside. They were not thorough while putting my truck back together after disassembly. My fuel bowl was left partially unscrewed, air filter hose was slid onto the turbo but they forgot to tighten it, was just slid onto it. Air filter alone could have cost thousands of dollars in repairs if it had not been caught. I spoke with Ross personally. I understand mistakes happen, and I wanted to attempt to let him know the poor experience I had. If it were my name on the shop I would want to know so I could improve. After being told that I would have had to pay for them to reassemble (an air filter and fuel filter lid?) I was told by him that my truck being in the shop wasted their time, (likely because I elected to not pay the high price tag for a simple repair) and that if I didn't "trust their work, don't come back", and then was hung up on. I would highly recommend taking your vehicles to a shop who can communicate better and do a thorough job.

While traveling from Montana back to Reno, NV we had an issue with the engine cooling fan…read more Searching on Yelp we called Oswald's, explained our situation, and hoped they could help us out. Their customer service folks said, "How far are you out? Come on in. We've had an appointment cancellation." The customer service reps Amber and Chris were very welcoming, knowledgeable, and friendly. Chris, one of their techs assessed the situation just before his hour long lunch. They ordered the parts, Chris quickly ate lunch (not taking his full lunch break), and immediately repaired our vehicle. We are so grateful to this crew's willingness to get us back on the road so quickly! Such a great experience! Thank you.

Extortion $400 to repair a door handle... Scoundrels, cheats ... Sure the door opens with the…read morehandle but $400 ????? It may have been a couple years ago and door handle works but they must have had every mechanic working on one door handle for the entire day ... Was it a clerical error?? Maybe this review will encourage them to look into it and reach back out to refund some portion of $400 My new # is 208-346-2046