Poor Communication and Wasted Time…read more I reached out to this business for a quote and to place an order for services they clearly advertise. I provided detailed written instructions upfront to make the process simple and straightforward. Despite that, the owner/employee/business/ (Charlie) repeatedly asked for mock-ups and clarifications that were already included in my original message. Trying to be helpful, I took extra time to create another mock-up--something the business could have easily provided themselves for feedback. After several days of back-and-forth and wasted effort, I finally received an email simply saying, "We decline, sorry." This was an incredibly poor customer service experience and a complete waste of time on both sides. I would not recommend this business and would encourage others to support local businesses that actually value their customers and know how to communicate professionally.

From the owner: Since 1988, Houston Advance has worked hard to be the go-to place for the hottest promotional…read moreproducts, professional screen printing, embroidery, and office essentials. Quality has always been our priority, and we're proud of our work - backing it up with a 100% guarantee. We're passionate about great service, and love working with our customers to make sure their needs are met, no matter how creative and unique. And our rush turnaround options provide peace of mind for customers with tight deadlines. With so many distractions these days, it's more important than ever to make a lasting impression and keep your product or service top-of-mind. Houston Advance customized products are specifically sourced for maximum quality, and are perfectly suited to electrify a wide range of events and occasions - from branding and new product launches, to Holiday gifts, conferences, trade shows, and more. We're happy to help you go wherever your imagination takes you. Originally from Houston, Charlie Spruell started Houston Advance in 1985 and has worked virtually every position, and done everything in the business - from trade shows to purchasing expeditions overseas.

Their incompetence is astounding. I've truly never seen…read moreanything like it. 5 months I've been waiting on the business cards I ordered. See attached.

It has been such a pleasure working with Jovi Printing.Their prices are very reasonable and…read morecompetitive. Their turn around time is so fast and they always quickly respond to all of my emails and answer all of my phone calls. Even though their office is located in Texas, it still does NOT stop them from outstanding customer service. They provided fantastic customer service and we received exactly what we requested. I would recommend this company to anyone for printing services!

I absolutely loved the work done here for monogramming some items for a special anniversary gift…read morefor my parents, so I decided to return for another gift for my Yelpies son. The quality was a little sub~par this time, unfortunately, as they mixed up my order with another item I gave them .I think the sweet person who does the monogramming that day was having some personal issues, and I appreciated the fact that she owned up to messing up my order. I was leaving for South Florida the next day, so she did redo an item I gave her, although the 1st one was unable to replace it. I never did hear from the owner, so I'm pretty sure it was not mentioned but would likely want to return, but I would probably not give them multiple items as it may be confusing to the person who monogrammed. They do have some really cute items in stock, so I would absolutely return for those cute specialty items.

Incredibly dissatisfied and disappointed in the quality of work, the lack of attentiveness to minor…read moredetails, & overall terrible experience. Read the bad reviews to determine if you want to put yourself through what myself and countless others have dealt with regarding the owner and the way they treat their paying customers. We bought two brand new bags for our two babies to use for school and we wanted their names (12 letters total) sown on the front. Took the bags in and discussed different designs with owner, Brittany, and we came up with a design for each bag. We paid for the bags and left them with Brittany and were told they should be done by the end of the week, if not we will call you and they should be ready the week of spring break. 3 weeks went by and my wife and I both called the store, sent messages via IG and emails with no response. I decided to drop (30 minutes away) by to the store to see if the bags were ready after over 3 weeks of being ghosted and no returned phone calls or updates. I walk in to an employee named Georgia who asks about our order. I tell her we dropped off a few weeks ago and we're waiting to hear back about whether they were ready or not. Georgia goes into back room and cannot find our bags. She finally finds them at the top shelf in a bigger bag and they looked like they had not moved from that spot since the day we dropped them off with Brittany, 3 weeks ago. Georgia says they will get with Brittany and have these ready for us in a few days. My wife asks me 5+ times if she needs to clarify with them the designs and color scheme to make sure they don't forget so she even reaches out to Brittany and asks if we need to go back over what we talked about some 3 1/2 weeks ago now and Brittany simply responded something like "no, all good." As predicted, it was not all good, when my wife went to pick up the bags the next day, my son's name was spelled wrong. Brittany said she would fix it, no problem. We get a call a few days later that his bag is ready for pick up. Some 4 weeks later now. When we show up to pick up my son's bag, the quality is terrible and it is off-centered. My son's name is "ONIX" she spelt it "ONYX" then unstitched the "YX" and replaced it with the "IX". It was off-center due to this. Brittany actually told me that she took all the letters out and re-stitched the entire "ONIX" off-centered meaning she didn't center it or she is lying about removing all 4 letters and starting over. Back to the quality of the bags, stitching is coming out and I pointed it out to her and she told me "not to mess with it or it would come out" I looked at her and said, these bags are for kids, they are going to get knocked around. At this point, Brittany was rattled. I think she thought we're just going to accept these bags the way they were as she told me she did not feel she needed to reimburse us for anything as we paid her to embroider the names and the names were clearly on the bags like we asked. It did not matter whether we were satisfied and that is the real reason for this review. Not only is Brittany an unorganized liar, she is also very rude and really never treated us like paying customers after she took our money. I asked Brittany why there was a delay with our bags, she said that was her fault and she takes responsibility for that. It was only then, that Brittany was starting to understand the situation here. She then, almost within 5 minutes, changed her mind and now did feel compelled to "fix" the bag and reimburse us. After leaving her store for the 4th time empty handed, I finally came back the next week to find the bag in the condition you see in the pictures of this post. Brittany never said another word to us about the bags. At one point I even asked her if she wanted US to buy a new bag so SHE could start from scratch. She said no of course and that she could fix it and we wouldn't even be able to tell there had been stitching placed and then pulled and re-stitched and then removed again. As of today, we still have not been reimbursed by Brittany or the store.

Ali was better that excellent. I came in gave him our design and he helped create the perfect,…read morehats, koozies and shirts. Very pleasant man and I am very pleased with the quality and service

T-Shirt King is the place to go if you want fast and efficient. Their work is so clean, the staff…read moreis very friendly. I have been to a few places before I ended up here and I wish I started here first. I will continue to come to T-Shirt King to get my shirts printed.

Easy to work with, well priced, piece completed in a timely manner and looks great. Plus it was on…read moremy black shirt which no one wants to touch. Thanks Darwin.

I would recommend this company for your airbrush needs…read more The pros: They are affordable and reasonable. They are talented. The final shirt gave exactly what I was hoping for and made our experience so much better. They have an online presence where you can see a variety of examples. They have an onsite location where you can see examples, place your order and pick up. They will make 2 mockups for you for $25 each. The only area they can improve on, based on my experience, is the follow up with the communication. I didn't think that I was going to get my shirts in time because it took forever to get the final design mockup that was representing what I asked for. I would've rather spoken to the artist directly the first time to share my vision. Instead I had to tell it to the front store manager who passed it on to them and maybe some information got left out or wasn't explained like how I did. But either way we eventually got it right and I was so happy.

The olive wood kitchen set was a hit as a Christmas gift for my wife! The quality is great and…read moreworth the price paid. Looking for further purchases. And of course being local, the set arrived in fairly quick time before Christmas.

I have ordered multiple custom items and love the ability to get great wood products with my own…read morelogo. Everything I have ordered came out better than I could imagine. I'll reorder again soon

I've used Deluxe Custom Apparel for multiple projects . The one I love the most was my bridal…read moreproposal! I asked the owner Florentin to make custom boxes , tags, and cups and he did a phenomenal job! I have no complaints and always refer people to him. His attention to detail is what separates him from the rest and also because he does rush orders . I cannot explain how many times I've called him up with an order that I need legit the next day for an event and he says can do! If you're looking for a place that can bring the vision you have to life without breaking the bank I would contact Deluxe Custom Apparel!

WOW!!!! So I get custom shirts done every year for the Lupus Walk that happens downtown every May…read more I don't just trust anyone making my shirts, especially since this is something I have been battling for 19 years. I was given Deluxe Custom Apparels information from a friend and reached out. First i will comment on customer service. I reached such timely responses, super informative, worked out a reasonable price, and on time delivery. Second, I like my team to stand out, so I requested a custom design for my shirts. I just threw out some ideas and they let them handle the rest. When I say i was speechless when shown the sample is an understatement. When actually receiving the shirts it exceeded my expectations by 1000. They took every element that is involved in the Lupus community and brought it to life. They even donated to the cause and help my team reach its goal. I will definitely be returning for any future needs I have pertaining to custom apparel.