The Staff has been very nice and Dr Rivera and Alicia Gill PAC have been really good listening…read moreto my concerns and prescribing the right medication for me i am so much better now thank you so much

I was trying to hold off on this review until I had a few more visits in. But I cannot. I called…read moreto get an appointment as a first time patient (doctor recommendation) and the only available was two months out. I've waited this long, I can wait a little longer. Happily, a cancellation opened up a spot for me much sooner. I hurriedly filled out the requisite forms that were emailed to me, very convenient. The office is located in a small medical/business building that, fortunately, has quite a few handicapped parking spots. I was early, lunch time for the office, but was let in to wait which was very nice. I can't say enough of how lovely everyone in this office is. Very nice, accommodating and friendly. I felt very comfortable. I'm also very hopeful Dr. Rivera can help me with my health issues. For now, I am waiting on the results of a blood panel which may determine my diagnosis. Either way, there seems to be options on helping me feel better. Did I mention how wonderful everyone in this office is?

First, I would like to say the reception front desk ladies are the kindest people. I have read some…read moreof these reviews and I just don't get it. I have been going to see Dr Shikhman for a year now and these ladies have wonderful customer service. Griselda is a gem! I have felt unwell for years and have always been told from my primary MD it is my age, weight, or diet. Dr Shikhman was thorough with my exam, ordered testing and gave me a DIAGNOSIS and a treatment plan that is helping me. It is not an overnight fix for me. Yes, you will be charged for a no-show visit. He is a busy man who books months out. Someone else would have gladly taken your spot! I am so thankful I have found him and his caring staff to help me through this.

came to IFSMed during a time in my life where no other doctors would listen to me. i was…read moreexperiencing significant fatigue along with a set of symptoms that didn't quite align with any typical diagnoses. it was easy for other doctors to dismiss it for anxiety and depression, but coming to this practice changed things for me. it turns out i had developed hashimoto's disease and i also had chronic walking pneumonia that kept flaring every now and then. they helped treat both conditions and i have been happy and healthy ever since. the office staff were always kind and welcoming and everyone on my care team was informative and helpful getting me the care i needed. this is a great loss to our community and i hope Dr. Shikhman is resting peacefully.

She is an amazing physician. She is at the very top of her field of rheumatology. Her nurse is…read morealso wonderful. Unfortunately, The office staff is horrible. I'm unable to get through to her. I've never had such Gatekeepers. They are a disgrace.

Regardless how good the physician, the face of the practice is the staff. Unfortunately either Dr…read moreNguyen doesn't know or doesn't care how poorly her staff represents her. 1. Staff claimed the practice does not accept SCAN Medicare plans, until a representative of SCAN kindly called to insist that Dr Nguyen is indeed a SCAN provider. 2. Staff does not accept phone calls and only with patience and persistence can you figure out how to leave a voicemail. 3. Staff does not listen to voicemails, at least not in a timely way. I left messages on three consecutive days to confirm my appointment, only to get another call asking me to confirm my appointment. 4. They have a fax number. Great! Email-to-fax my appointment confirmation. Three fax attempts, three busy signals. 5. HIPAA security is questionable. While trying to get a human I punched a series of zeroes and accidentally got into the voicemail retrieval system. If I hadn't hung up quickly, I could have listened to several days of unretrieved patient messages. 6. Tipping point: No parking within blocks. No way to ask staff for suggestions. Bailed.

Dr. Ben-Artzi is a very thoughtful doctor who listens to me and tried outside of the box options to…read moremake me feel better. It was pretty easy to get an appointment where so many specialists have several months of waiting for an opening. He takes my insurance in network and has free parking (which I feel like is rare for specialty doctors in sd). It is a small office, so they know you when you walk in and are compassionate towards anyone who needs a rheumatologist.

Very kind, patient, non-judgemental, and most importantly open minded doctor. Very highly…read morerecommend, especially if your condition is atypical.

I was being treated by one of the doctors there when the prescription they gave me may be nauseated…read moreso she told me to stop taking it and come back into the office and see her. When I came into my next appointment, Dr. Riviera was there instead of the other doctor and she looked at me as if confused why I was there. She asked me what she could do for me. I was dumbfounded. Now they charge me $150 fee for I'm not sure, what five minutes of their time? I will never ever go back there again. Their office staff is immature and unprofessional. They gossip and make fun of the patients as they sit in the waiting room. They have absolutely no shame at all. Terrible experience overall.

This isn't the location I saw this practice at. I am not sure why she has several locations listed…read moreon Yelp. I, like many others, had an incredibly poor experience here. I have a severe autoimmune condition that really needs a physician's attention, but the staff said I could only see a PA. Ok, fine, at least I would be a patient at the practice and could maybe see the doctor next time. I saw the PA and it was a nightmare. She spent the entire appointment typing, didn't do any kind of exam (I was sitting in the chair next to her the whole time) and I don't think even looked up at me once. She then hastily told me she thought I had a disease that I do not have, ordered labs, and then never communicated the abnormalities to me when I returned for a follow up visit. She brushed off a few very obvious abnormalities and prescribed a strong medication for--again--a disease another actual physician rheumatologist confirmed I don't have, and was completely unaware that a previous infusion medication I had been given has ongoing effects on bloodwork. e.g., masking some results. So I don't know about the doctor here, but the PA I saw did not seem knowledgeable about rheumatology in the least. Maybe seeing Dr. Rivera is better, I am unsure since I never saw her. I asked the PA if she had reviewed my case with Dr. Rivera and she said yes, so I don't know if the whole practice is bad, or just the PA's. Also--the office is up a couple of flights of stairs, with no elevator. They don't mention that when you make an appointment. And that can be really hard for people with rheumatologic issues. So overall, they don't seem to provide solid care or diagnostic help.

I've been seeing Brandy for years and she has kept me healthy. I go regularly and she always has a…read moregood grasp on whats going on with my insides. I've had a long history of gut issues being a cancer survivor and an overly regular person. She has managed to keep me feeling well, strong and healthy. I really like her teas too! People out there walking around with all kinds of parasites and god knows what swimming around in their guts, brandy has the solution. She listens and tests and boom, you're good to go. Its nothing like some of those other places that give people random supplements to take, she tailors all of the recommendations to what your body needs in that moment and it always helps.

As a guy, I never thought much about gut health until ongoing digestive issues started affecting my…read moreenergy and day-to-day life. Working with Brandy Augustine was one of the best decisions I've made for my health. She took the time to understand what was going on, explained everything in a way that made sense, and created a personalized plan that was realistic to follow. Within a few months, I noticed a huge difference in my digestion, energy levels, and overall health. Brandy is knowledgeable, professional, and genuinely cares about helping her clients succeed. She never made me feel rushed and was always available to answer questions along the way. If you're dealing with gut issues and want someone who knows what they're doing and truly cares about your progress, I highly recommend Brandy. Five stars without hesitation!

The Doctor was very kind and understanding. He took his time to review my file and to perform…read morecertain tests. Was very knowledgeable and answered every question of my situation clearly and simplified it for my understanding. Definitely would recommend to others.

At appointment today, waited for over an hour past my scheduled time before I was seen…read more Dr walked out mid-sentence!?! WTF!!! Nida, front desk assistant, is always professional and fun! Same with Grace and Angela! Dr Pazirandeh, time to retire.

Dr Koo kootsedes is the Dr. I've been waiting for. To Really be Heard, Cared about, Respected, and…read moreher Wisdom a bonus. So compassionate, takes the time in Need. Trust is huge with Iand her. Gayle, she is All over South Cal she's so Great... Fyi Angie Pro

I sought the care of Dr Kim for adult strabismus and from day one the entire staff was phenomenal…read more Dr Kim is sweet, caring, thorough, attentive, compassionate and so very skilled. I decided to proceed with strabismus surgery and She by far exceeded my expectations and for that I will be forever grateful! I'm so excited to finally look people in the eye without the shame of my lazy eye wondering off. Thank you Dr Kim, you'll never understand just how much of a positive impact you've made in my life - The world needs more Doctors like yourself!

Great professionalism from the Doctor,the staff. Very patient centric. I was able to get an…read moreappointment right away..,Everyone was awesome from the moment I was greeted at the checkout-in and throughout , the xray tech, medical asst.all made my experience pleasant. Dr.Cage is wonderful and helpful with my diagnosis.. It's been 7 years since I was in her office for a broken hand..She's hasn't changed , still wants you to know you're options in getting better Thanks again Dr.Cage you are so appreciated Still

I have been going to this office for the past 3 or 4 years. The staff is always pleasant and…read morehelpful. Dr. Urband is awesome. She is kind and takes time to answer all your questions and explains procedures so that you will feel at ease.