I'm giving 2 stars rather than 1 because the finished product appears to be fine. Not what I…read morewanted, but it is what it is at this point. The ProVia Endure windows are functioning well, and the lifetime warranty provides some reassurance, though that confidence was significantly eroded by the process of getting here. A 1-star rating would be justified based on the experience alone. I hired Tacheny Exteriors in June 2025 to install three ProVia Endure casement window sets in my home. The project involved creating new rough openings, headers, and framing. The original contract was $15,200. Electrical work was not in the bid. Once walls were opened, wiring needed to be relocated, adding $1,458. This can happen with older homes and is worth knowing going in. If you're having new openings cut, it may be advisable to have your own electrician on standby. In my case, I had no choice but to accept the price given since the walls were open and the project needed to keep moving. Two of three windows were installed approximately 11 inches from the agreed placement. The basement window was also misaligned by 4 inches horizontally and 1 inch vertically. Tacheny initially acknowledged these errors in writing and offered to move the windows. After key staff left the company, that acknowledgment was walked back, and I was told I should have drawn diagrams on the wall to prevent the error. The project consultant, installer, and production manager all left during my project. The building permit was filed incorrectly as a replacement rather than a new opening, causing a required framing inspection to be missed. Tacheny was notified by the city in July 2025 to correct it, but the inspection was never called in. When I raised this, I was told the error was the city's fault and that most cities no longer require mid-construction inspections. I verified both claims with the city inspector and neither was accurate. The inspector accepted photos but noted the gap in the final report and that a vapor barrier was not installed on the living room header. The permit was also filed at approximately $10,100 despite the contract being $15,200. The NFRC stickers on the installed windows did not match the ProVia spec sheets from contract signing, showing Southern climate ratings instead of North-Central with significantly different air infiltration numbers. ProVia would not provide formal written confirmation, so I obtained a signed letter from Tacheny confirming the correct windows were installed. This might not have been an issue at all, but my trust was completely undermined by this point. Communication was a consistent challenge with extended gaps in responses and claims of communications I never received. Information from Tacheny was sometimes inaccurate and had to be corrected after I verified details with the city inspector. The project required me hiring a lawyer and a negotiated $5,000 settlement adjustment. The initial invoice labeled this a "Goodwill Discount," mischaracterizing the adjustment, and had to be corrected. Contract to final payment took nine months. I want to note that the issues I experienced, including communication failures, installation errors, blame-shifting to the customer, permit and inspection problems, and extended project timelines, appear to be consistent with experiences described by other reviewers on both Google and the BBB. Potential customers researching Tacheny should also be aware that there are two separate Tacheny Exteriors listings on the BBB, one in Minnesota and one in Arizona, with the same logo. Make sure you are reading reviews for the correct location. The windows work fine. The challenges were in project management, communication, installation accuracy, and permits. Document everything in writing, verify permit claims with your city, and be prepared to manage the project yourself.

Again, BUYER BEWARE. Tacheny's reply to our review is filled with several gross misrepresentations…read moreand is perfectly indicative of the spin they will put on any situation to avoid bearing responsibility. While they originally stated that we had "terminated" a previous contractor, that was patently false and they have since edited their reply to reflect that. We don't know why Tacheny would refer to a previous contractor (who was hired for roof repair) since it insinuates that we are people who habitually hire and fire contractors, which is also completely untrue. Tacheny challenges our statement that the cedar lap was in 'excellent condition' and instead states that it "displayed rot and cracks"--also untrue. The cedar lap siding is solid and has been inspected by a contractor who has extensive experience working on old home restoration. Tacheny can make all the conjectures they want about why the "prior owners installed metal siding", but we are actually good friends with the previous owner and know for a fact that the house was wrapped to lower the maintenance requirements (which was common from the 40s to the 70s because painting is expensive). At the time, we didn't know how much of the cedar was under the aluminum, which is why we were elated that almost all of it was still there, intact, and worth restoring. As for our insurance claim, we don't quite understand how they can take credit for a 47% increase in the claim value. Our insurance company is also curious about this since all of the roof and almost all of the siding had already been approved for repair back in 2022-an entire year before Tacheny entered the project. While they pointed out a few new things to the adjuster, our insurance company isn't sure how they would justify 47%. As we said in our initial review, please read the other one star reviews and note the similarities and patterns. And keep in mind that this is a company who filed an unjustified and overstated mechanics lien on our property without even the common courtesy of notifying us (we happened to notice it on an itemization list they sent us). And while they didn't want to refund us the $10,186.74 we asked for, they did offer us $5000 in exchange for not posting negative reviews. After all of the negotiations, we were grateful that in the end they chose not to refund us anything, because we feel it is more important to share our story and warn other homeowners.

I think we may be on the 3rd or 4th project we've hired him for - everything from hanging Christmas…read morelights to repairing exterior stairs and a bedframe. Always great work, super good at communicating and his price is fair for the piece of mind of knowing he'll get the job done, done well, and if it happens to be something he isn't able to do himself he is upfront and honest about it and will refer you to someone who can do it. Always a great experience with Johnny, our go-to handyman!

Johnny was quick to answer my call, and he scheduled a visit soon thereafter. He did some plumbing…read morework in my kitchen, and he did it very well. He's on the clock when he arrives, he doesn't waste time, and he's friendly as well. A really nice combination to find in a handyman, and I'm sure I'll have him back for more jobs.

Jack did an excellent job installing a bath fan duct in our attic, and he also fixed some low…read morehanging ceiling tiles that were ancient and fragile, but now they look great! I'm sure the pun has been made before, but he's truly a "Jack of all trades"!

Overhauled my outdoor faucet. Arrived on time and completed the job for the agreed upon priceread more

Just hired Rick after a break in, he came out immediately to secure the damage while we work on…read moreupgrading to safer, break in proof options. This is the second job I've hired him for, first job was done thoroughly and timely so he was the first person I thought of to call to take care of this job! I highly recommend his work!

As you all may know P & I are now home owners. One thing though we are not handy people…read more Basically a hammer is something you use to put up pictures or tenderize meat when you don't have a meat tenderizer handy. A cousin of P recommended Fixed by Rick. So after meeting with other contractors we met with Rick and have been very happy with his work. He is very personable and didn't make us feel inadequate for our lack of handy skills. As long as we have a house, Rick will be in our speed dial.

Excellent communication with JG Hause from customer service to contractors. JG Hause worked with…read moreour insurance company directly to ensure that all storm damage was properly addressed and repaired in a timely manner. JG Hause completed our roof, siding, soffit, fascia and gutters. We are SO thrilled with our results! We could not be happier!! Thank you Josh, Kelly and Mel:)

From the owner: St. Croix Valley's Premier Contractor Family Owned and Operated Based out of the St. Croix Valley…read moreand serving the Twin Cities metropolitan area and Western Wisconsin. Jeff & Michelle Hause started their construction company in 1985. J.G. Hause has grown steadily to become an industry leader with a strong reputation for integrity, quality and value. We pride ourselves on our customer satisfaction. Whether it's roofing, siding, luxury remodeling or a custom home design, many of our projects are the direct result of referrals from past, satisfied customers. We'll be here for you when you need us, and our quality and value will remain long after your project has been completed. Put our experienced team to work for your next project today!

Polar Plumbing in St Paul On time…read moreConfident Professional Skilled Took on and completed new project within cost estimates

I totally agree with Mike D. that Lance is the only plumber you'll ever need. He's been in the…read morebusiness for 34 years and is exttremely knowledgeable, dependable, and reasonably priced. He was able to repair a faucet and drain in our shower/tub within minutes, explain the problem, and show the parts he replaced. He also gave us valuable advice about replacing a stall shower in another bathroom. I cannot recommend him highly enough.

WOW ... WE COULDN'T BE HAPPIER WITH JAMES VIBAR AND HIS AZTEC EXTERIORS COMPANY!!…read more We had James come to our house in Falcon Heights, Minnesota, in April 2021, to inspect our roof and gutters and give us an estimate for replacement of the roof and gutters on our 1941 house. We needed to stop roof leaks due to water backing up under our old shingles from winter "ice dams" that had produced ceiling damage on all the main floor rooms in our house. James used a drone camera and the latest "Hover" software to provide a very detailed quote and summary of the proposed work to solve our roof leak problems. He welcomed and encouraged our questions and responded promptly and thoroughly at all times. His subcontractors for new roof installation, gutter and gutter cover and siding installation in June 2021 were OUTSTANDING! We have recommended James and his Aztec Exteriors Company to neighbors and some friends. All have been very happy with his promptness and competent advice on how he proposed to help them solve their problems. If you are in the Minneapolis/St. Paul, Minnesota, area and have house problems and remodeling needs (both interior AND exterior), do yourself a favor and call Aztec to review your project needs, even if you are considering other contractors. You'll be impressed with his: * Attention to detail * Competency * Construction knowledge * Design sense * Integrity * Openness to questions * Pride of workmanship

Ispiri did our house remodel 7 years ago. At the time Jamie was our project manager and now he is a…read moredesign consultant. Jamie and others at Ispiri were always willing to answer my questions and concerns I had during the remodel. We were very happy with the work they did. I would recommend Ispiri for work. I look forward to working with them again on my next project! Cheers~