Brought my Acura here because my brakes started grinding. Incredible service. Friendly people. Fair…read morepricing. They were packed but were able to squeeze me in. Car was done next day. Will be coming here for everything moving forward.

Great customer service with respect for myself and my car!!! Did needed work and a complete visual…read moreand written report of repairs done and any possible future issues. my opinion, 5 STARS.....

Always excellent service and great results…read more I have never had a single problem at Tom's. We take variety of cars; old, new. They always are helpful. It is easy to get appointment generally between couple days to a week. Once you are a loyal customer; if you have any emergency they are willing to work with your schedule. They are close on Mondays! Reasonably prices for a quality maintenance! I personally don't trust anyone else with our vehicles but Tom's!

Toms has always been honest and helpful to me: including storing my car when an uninsured driver…read morehit it- and I had nowhere to keep it while I sorted things out. Great, caring, honest people.

As a former car mechanic, I can assure you, you will not find a more competent, honest, caring…read moremechanic in the Midwest region. I used to live in Cleveland and a friend recommended Wally when I had car trouble. That was 9 years ago. I've since moved to Chicago, but will wait till I travel through Ohio to have Wally look at my car. He is one in a million folks. Trust no one else with your vehicle, and only send your friends and family to Wally's. The peace of mind is priceless.

What a great find!!! finally someone knows what they are doing. Wally thank you for all your help…read more I found them to be very honest and reasonable price. They take the time to explain in detail what is wrong and how they are going to fix it and what it will cost.

Absolutely awesome muffler shop. Repaired our Lexus the same day. Incredible price compared to…read moredealership. Total can-do spirit! Keep up the awesome work.

These guys are masters at their crafts. I highly recommend them. Get there early. It doesnt take…read morethat long.

i have been going to ronnie and his brothers shop for a little over a year. we found them by chance…read morewhen my friend's cars engine failed and the tow truck brought her here. i was there waiting to pick her up and i got to talking to ronnie and found out an oil change is only $23!!!!! it takes a bit longer than the quick service places, but ronnie and his teams customer service make it all worth it i am in sales and drive 30,000 miles a year, so my car needs frequent work, especially since i bought a used car. he has put on new front breaks, new tires, numerous oil changes, and a bunch of other work i don't know by name (lol) and it was all quality work! i couldn't recommend them enough. they work quickly and genuinely care about your customer service experience

Best car repair place I've been to. After dumping a couple grand into my car and still having…read moreissues, they fixed everything affordable, quickly and transparently. For my main concern with my battery they even ran diagnostics twice to make sure everything was good. As someone who worked in the car parts industry for a bit, I was very pleased when they told me what brands they were using and the price points. Top notch service, I see why they are a trusted Parma staple. They have a new customer

When I took my vehicle in, I had no idea of the journey ahead of me to get it repaired. I have…read morenever needed so much mechanical work done on any vehicle I ever owned. Just the list of what was needed was a full page. But Todd and his staff were very attentive to my needs. They kept me informed at every step. The quality of the work was excellent and thorough. And the value was incomparable. I have already scheduled work to be done on my other car. Thank you for everything Todd!

Todd was amazing. I highly recommend. He was very easy to book. He was honest and even showed me my…read morebroken part.

They replaced the engine in my old truck and it started throwing all kinds of codes and stalling at…read morehighway speeds. Brought it to them again and it took them a week to replace the crankshaft sensor. Okay I understand it was difficult to get it out. But it did nothing and they still charged me $$$$. Bought a cheap code scanner and figured out I have maf and knock sensor codes. Replaced the MAF sensor myself and boom no more stalling. Something that took them many days to fail to figure out. Knock sensors are much more difficult on 5.3L so I had to take the intake off. Intake manifold bolts are all torqued differently by them. The hose to brake booster had no clamp on the end of it so if the hose pops off I would kinda lose brakes. They also put cheapest no name knock sensors in it. No voltage reading with my multimeter when you knock on it. Replaced with AC Delco. Now my truck finally works well. That's all you need to know about Bob's Automotive.

Bob's service is top notch! Quick service and reasonable prices. Customer service is excellent…read moreas well.

A previous shop had butchered my car, I'm still not sure what they did to it. Cleveland Auto Repair…read moreput it back together properly. The guys were patient even when I got frustrated about how long it was taking, my car ended up sitting there around ten days. Every time I called they said it was almost done. But the final price matched the estimate and the car runs smooth and quiet now so I cant really argue with the result. Would go back, just hoping next time is faster.

They are courteous. What I don't like is on constant communication about repairing my vehicle…read more Call your customers content about what's going on and what they are doing that day with your car. I tried calling them direct and their system takes you through all this stuff in setting up an appointment. I need to talk to a real person not a machine. This kind of stuff makes me feel like I made a bad decision in taking my car to them. I am disable, which I can't walk that much it is very painful for me. I need my car now

This guy Zelley is a money predator, 2 times in the last 5 years for an estimate on my car, each…read moretime I went to two other workshops for the same problem for the other two, the price was $ 280 to $ 320 and Zelley the price was $ 550 with the specification that the price may increase if he works more than he estimated ... my recommendation is to not repair your car to him ... and so he has the workshop all the time empty park his car again himself in the workshop and when a client comes, he pretends to repair the car. Shame on you Mr. Zelley

Great and honest service. I've had them replace my rotors & brakes, oil changes, and some other…read moremiscellaneous work.