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    Ray Skillman Collision Center

    3.0 (2 reviews)
    Closed Closed

    Services - Ray Skillman Collision Center

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Ray Skillman Collision Center Photos

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    Recommended Reviews - Ray Skillman Collision Center

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    1 year ago

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    1 year ago

    They provided great value, when I took my SUV in for repair. They guaranteed the work for the life of ownership.

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    Gerber Collision & Glass

    Gerber Collision & Glass

    (5 reviews)

    My 2020 Kia SUV went in for repairs on 07/15 and I was initially told repairs would probably take…read moreabout a week. On 07/18 I got a text saying that the estimated completion date was 07/29. So it would take two weeks... Not great news but at least it's getting fixed! Over the next 10 days I got about 7 texts letting me know that everything was on track for 07/29 completion. So with this news I scheduled a Drs appt for 07/30. I got a text again on Thurs (07/25) and Fri (07/26) telling me that we are on time for Monday (07/29) and if any delays happen they will call me. I wait all day on Monday for the call that it's ready and didn't get a call. So at about 4:30PM (they close at 5PM) I call and am told that it's getting cleaned but won't be ready until the next day. At this point I'm stuck. Drs office closed at 4PM, so I can't cancel the Appt for Tuesday morning. I call the next morning and get told I should have called the day before and now there is a fee for a No-Show. I wait all morning for that call from Gerber and get nothing So... Again at 1:30PM (they opened at 8AM) I text them wanting to know what was going on with my car. About 10 minutes later I get a call that it's ready. I went and got my car and headed home. When I got home my wife asks how it looks and went out to see it. She came back in asking what was hanging from underneath the passenger side front bumper. I went out and looked and it was a Zip Tie through one of the mounts for the bumper (which was just replaced) and the bolt was missing. Now really peeved, I drove back and the manager came out and looked at it. He went in and looked at the pictures that they had taken before the repairs and there was no Zip Tie. He took the car back into the shop and put in a new bolt and the tech told him "that's how it was when it came in"! They take plenty of pics so they can't be blamed for things that were already damaged SO... If the bumper That they replaced) were missing the bolt AND being held on by a zip tie I can guarantee they would have documented and taken pictures of it. He also told me that there were many missing clips. Once again... They had to remove them to replace the bumper and if they were missing it would have been documented. Since the bumper was the part replaced, then new clips should have been part of the repair (unless they weren't missing and the tech that zip tied my bumper on also didn't replace them). All in all.... Even though the repaired bumper and fender look like new, it wasn't a great first experience with Gerber. The extra day for the repair would have been "no problem" IF... They had contacted me so I wasn't waiting all day and could have canceled my Drs appt. Then finding the Zip Tie repair just really topped things off!

    Josh and his team were amazing. The repairs were done early, and the car looked better (inside and…read moreout) than when I dropped it off. The reception ladies were amazing and I will recommend anyone to this place. Although I hope I'm not in a situation anytime soon to NEED them, I would gladly go back.

    Ray Skillman Collision Center - bodyshops - Updated May 2026

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