One of the worst dealership experiences I've had thus far! Not only did they mess up my service and…read morecharge me extra. The service rep was extremely disrespectful, making jokes when I picked up my truck saying oh, you're the truck with the surprise $800 bill. She also took a phone call while trying to help me checkout. I had plans on having my RAV4 serviced with their sister dealership, but I've canceled that appointment and will use Charlie's of Augusta. And my truck will now go to O'Connors.

DO NOT TAKE YOUR CAR HERE . they will create problems with your car that were not there to begin…read morewith . I brought a brand new car here for them to put on snow tires and now my new car has other issues that weren't there to begin with. Whatever you do DO NOT BRING YOUR CAR HERE !!!!

This review is of the AutoZone in Palmyra…read more My power driver's seat somehow became stuck in a much-too-far-forward position as I was making my way through Maine, en route to Montréal. On a whim, I stopped at the Autozone, where they advertise "free advice." The employee I spoke with offered to come out to the car to take a look, and had pinpointed the problem within a few minutes. A small button-cell battery had somehow gotten into the rail on which the seat moves. He fished it out and all was well again. I offered him a $20 bill but he wouldn't take it even on my third and fourth tries. He just kept smiling and telling me to spend it on ice cream for me and the kids. He didn't make any money for Autozone with this, nor for himself, but he made a traveling family very happy and relieved. So we sing his and the company's praises!

INCREDIBLE CUSTOMER SERVICE!!…read more Renata & Brad were incredibly helpful when my car's battery died! They helped me select the right battery for my car and later install it. They went out of their way to help me install the battery after the store closed! I had already tried AAA and jump starting the vehicle to no avail. The car alarm simply would not shut off when I tried jump starting the car earlier. Renata and Brad quickly and professionally changed the battery and stopped the alarm from going off, after hours at my college! They refused to accept any additional payment and did an excellent job. I would highly recommend the Waterville AutoZone & Renata & Brad's service.

Do not buy a used vehicle here. Do not use the service department here. Our experience with Central…read moreMaine Toyota was unbelievably unprofessional, lazy, and not up to safety standards. I would not recommend anyone go here. Save yourself the nightmare, and drive to Augusta. For the nitty gritty of what we went through, read on: We bought a certified used Toyota here, it was a harder to find model and we really liked it, but knew during the test drive that it needed an alignment. We worked with the sales rep to have the service department give it an alignment and full look over before the final purchase went through. The alignment either didn't happen or didn't do anything, though they assured us that it did. So, the next day after purchasing, we were on the phone to set up an appointment the following week for another alignment. My husband drove the new vehicle out of state (instead of taking his work truck) and the window was smashed! Joy. Since we had to bring it back in for service, I called and was quoted for a window replacement. Seems okay, right? Well, this dealership up-charged us to CLEAN UP the broken glass and refused to include that in the service of REPLACING a shattered window... which I've never heard of ever. So bring your shop-vac with you! And on top of that, they had our car in the shop for a FULL WEEK to figure out the "alignment issues" we called everyday to find out when we could get our brand new vehicle back and each person on the line had no idea of the status of our vehicle. Finally we were told it was a caliper and it had been replaced and was good to go. But guess what? The car drove worse than before, squirley all over the road, the steering shaft cocked at all times, and pulling you into a ditch anytime you press on the brake. So, we immediately brought it to a different Toyota dealership, and within 30 minutes their service department noted that not only did we need BOTH calipers replaced we also needed the entire steering shaft replaced and guess what else was needed... AN ALIGNMENT. Oh and the cherry on top, was that the caliper Central Maine Motors put on our certified Toyota with a Toyota warranty (that they gave us!!), was an after market part. How can you say you solved the problem? And how could you in right mind sell us a certified Toyota that does not in fact met Toyota Certified standards?! There has been no apology, refund or accountability from anyone at this dealership. Oh and last thing, that really grinds my gears -- the gaslighting comments made from multiple people here is a sure fire sign that it's a shady business. Asking if we've ever driven an off-road vehicle before since we may not understand "what it feels like" implying again that nothing was wrong with the vehicle they sold us. And the sales rep asking me, a woman, if I could "handle driving this type of vehicle" when I had already explained my previous vehicle was the exact model of this car, but a truck.

I recently purchased my used RAV4 hybrid here and I am very happy with the purchase. The start of…read moremy experience at Central Maine Toyota was slightly rocky, but once I worked with Lance Libby, I had a great experience. I highly recommend him if you are looking for a sales representative here. When I first stopped by, a sales rep named Chris worked with me, but he was not very knowledgeable about the models or inventory Central Maine Toyota had in stock. He also didn't listen very well when I described what I was looking for, wrote inaccurate notes during our interaction, disappeared several times for no explained reason, and didn't have open body language. He seemed to be much more interested in talking about trucks than SUVs. I knew that he would not be a good fit for me, so I was hesitant to go back to CM Toyota, even though their inventory interested me. After shopping elsewhere, I decided to give it another shot here and the second time I worked with Lance. Lance listened well, wasn't pushy, and created a relaxed and friendly environment. He answered my questions but also gave me space. I also didn't feel questioned by him, he let me describe myself and my car needs rather than trying to figure that out for me. When I called to ask a quick question on Lance's day off, a rep named Dave "answered" my question. He was fairly arrogant and pushy, giving me information that I later learned was incorrect and he encouraged me to put down a deposit on the vehicle I was interested in instead of waiting to work with Lance. Luckily, when Lance was back, I stopped in again and put the purchase into motion. I was able to complete everything on my timeline and exclusively on the days Lance was working after that. I was not rushed and I was able to get what I believe was a great deal for both of us. I ended up being very happy with my purchase! So I recommend going here, especially if you are shopping for used vehicles, because their inventory is better than most other dealerships. The management is motivated to meet their customers budgets and create good relationships with their customers. I would just recommend that you select a sales representative who is a good fit for you because there seems to be a drastic difference in their approaches and experiences.

Love being able to order on line get great discounts and pick up in store…read more Staff are always happy to help

I was on a 17 hour trip in Maine and got off the interstate in Waterville Maine for gas. As I was…read morecoming down the off ramp, both of my mufflers fell off at the inlet. After gassing up I saw an Advance auto and decided to see if I could do a quick and temporary fix on the exhaust. Angel and James were both ready and willing to assist with my parts needs to repair my exhaust. I had minimal tools but was able to get it slid back together well enough to get me back to Burlington VT without going deaf. Angel and James are part of a great team in Waterville and should be commended for their great service.

This would be a one star but I really like Mike Lubier. He sold me my charger a couple years ago…read moreand I really liked his professionalism. Unfortunately he will not have my business in the future because of this problem. On the other hand, I have had quite a bit of a fiasco with their service department. The Ram that I bought from them in August had a starter issue and I called them to bring the truck to them and they said they couldn't get me in for 3 weeks. This is in the middle of the winter and I have a 200-ft driveway with a plow on my truck. I could not wait so I went to Darlings in Newport RAM and had them repair the truck for me the next day. Next thing you know I get a bill for $881 from them saying that Chrysler Ram in Waterville will not release the tie back. So I called and made sure that everything was good to go and the service manager named Eric Davidson told me multiple times that it was good to go and it was not evidently because Ram in Newport says that they have a lock on this tie back. Now I am constantly getting bombarded with invoices from Ram in Newport telling me that I owe them that money where this was covered under the $7,000 warranty that I bought for the truck. I left a specific message for him ( Eric Davidson) and he did not respond This is the outcome of that

From the owner: Visit Central Maine Chrysler Jeep Dodge Ram for all of your Maine Jeep, Dodge and Chrysler needs,…read moreoffering new and used cars and professional auto service and repair to customers from all over Maine.

Service department and counter outstanding people. Replaced windshield wiper and able to find hard…read moreto get spark plug for Weedwhacker. Veterans discount also thank you so much

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

We had The BEST car buying experience at Thompson Audi in Waterville. David LeClair was wonderful!!…read more Very knowledgeable,smart,funny and patient. The car is absolutely perfect and we left feeling very happy with the entire experience!!! He gives car salesmen a GOOD name!!

From the owner: Thompson Mazda is Maine's only no-document-fee Mazda dealer. We offer the newest 2020 Mazda models,…read morean extensive inventory of pre-owned vehicles, and a full-service Mazda service center and parts store to our Waterville, ME-area customers. Come in for expert and friendly service today.

Shady negotiations price kept changing. Thought I was purchasing new when I hooked up to Ford Pass…read moreday after purchase discovered had 4,000 miles. Bought vehicle for hauling camper full time for a couple years. Salesman sold me on bluecruise and sensors no need for tow mirrors will hook up to camper back camera. All false. All shut off when tow vehicle connected. Installed wrong tonneau cover 3 times last time was told "we have met our obligation ". They don't know the product they are selling.

I moved from Cambridge, MA where I did not need a car to Skowhegan where...you need a car. I…read morereviewed their site, scheduled an appointment and in the 30 yrs I've been buying cars, had the easiest, and most seamless process EVER! From Brody, who I initially talked to, to Manny who helped me through the process, to the Finance manager...who Im sorry I forgot his name but he was awesome to all the staff onsite, it was a 10 out of 10 experience! Everyone was friendly and welcoming, Manny was personable and efficient. I highly recommend, if you are looking for a car....go see these folks!