The infant room was very well staffed and had a calm, nurturing environment. The teachers there…read morewere kind, attentive, and consistent about updating daily events and activities, which we truly appreciated.
Unfortunately, our experience in the toddler room was very different. The front entrance door that uses a key code did not always close and lock properly, and the toddler gate leading to the right hallway did not lock securely, which raised safety concerns. A lot of times at pick up that hallway also smelled like a trash bag of poop was stored somewhere.
Many toys were kept on high shelves and out of reach, leading children to climb on the shelf in order to access them. During transitions and diaper changes, children were often left without activities, resulting in restlessness and pacing. Cleanup also fell almost entirely on the teachers, as children were not taught or encouraged to help put toys away, which appeared to limit the teachers' ability to support children who were struggling emotionally.
Communication was also difficult. At pickup, teachers were understandably busy managing multiple children, but there was little insight into how my daughter's day had gone. Messages sent through the app often had delayed responses.
There was also a required supply list that included items such as a water paint kit, colored pencils, a paint apron, and crayons, but these supplies were never used in the classroom.
My 2.5-year-old thrives in a structured environment. In this classroom, much of the day was unstructured free play, and she struggled significantly. During her final full week, she spent most of each day sitting and crying. She appeared overwhelmed, isolated, and unable to engage. On three consecutive days, photos shared as "gym activities" showed children sitting against a wall watching the teacher, whereas earlier in her enrollment gym time involved active movement and play. That earlier structure had been far more appropriate for her needs.
While the staff were kind, the lack of structure and engagement negatively affected my child's well-being and ultimately led us to seek a different environment. Although another classroom was offered, seeing her cry consistently on the camera and struggle at drop-off made it difficult to continue.
