Great selection. Val was very helpful with the selection process. Kaitlyn kept us updated while we…read morewaited for the item to be finished. We are very pleased with our purchase. Pick your piece of jewelry. Then choose your gem. It's like "build a bear" for adults. And they have a referral program. Mention my name and get $200 off of your purchase.

My sister and I stopped by Flora Gems in Decatur on the way to Urbana to visit my alma mater…read more Kaitlyn made us feel super welcome and took time to show us so many models. John, the owner, greeted us. The whole experience was just pleasant and I would definitely recommend Flora Gems to anyone looking for a watch.

They changed my watch battery for a small fee and had it done in an hour! Great service and very…read morecovid-friendly!

From the owner: Loose diamonds, Engagement Rings, Chamilia, Kameleon, Jewelry Repair, Watch Repairread more

A lot of cool stuff can be found here you get a great value for your money. They have a great…read moreselection, and quick and fast service.

Stay away from their Ebay store. First off they charge 15 for a coin that cost $4 to ship and they…read moreoffer free returns as a scam so they can take even more from you once they receive it. Horrible STAY AWAY

Kay in Hickory Point Mall- Emily was so kind and helpful when I brought several necklaces in to be…read morechecked! She has great customer service skills great personality! I hope to work with her in the future!

Damaged my ring while working on it after delivering it late. Do not go here if you want any kind…read moreof quality service. They have "promise dates" of when things will be done that apparently aren't real. It was over a week late after waiting a month for my ring to be worked on. In the process of them "fixing it" they bent my ring. The shop clearly has no quality controls over sending things out, so it got shipped back to the store for me to get told it was ready and then getting another call that actually it's bent. So they sent it back to the shop on a "rush". Yet another promise date that has been pushed back, so my ring has been gone for nearly 2 months because they damaged it. Not a good experience and nothing from them besides a sorry. Shop local over going to this chain store that doesn't care about their customers.

I really love this store! They provide great customer service and sell high quality products!read more

Got me in and out quick to fix a watch bracelet. Amazing work amazing quality and the people were…read moreso incredibly wonderful.