The staff, front desk, nurses, physicians and support staff are .knowledgeable, efficient and…read morefriendly. I didn't have to wait to be seen. The office / exam room and bathrooms are very clean. I highly recommend this practice. Also, this was a new practice that I transferred to. The NP, Michelle, decided to have an test done and I was found to have cancer so if I stayed at my previous practice I would had never know.

Mislead my son making him get a complete physical for a Covid test!…read moreThen said rapid test wasn't covered under insurance....funny Bc every other place covered it. Would not give detailed receipt for my insurance. Now my insurance company EMPIRE is going after them. Tried to get info from receptionist on the phone...kept putting me on hold saying we can't give you a detailed receipt with cpt code for insurance. Watch out for these scammers!

Missing Michael Sands . He was our favorite. Had an appointment with Dr. Crafa. He is great, so is…read morethe front desk and his staff. Great experience

I have gone to this practice for many years. Dr. Crafa is amazing but things are not the same. I…read morehad my appointment cancelled on me that I desperately need to get my anxiety meds refilled. Not to mention when I tried to get an appointment weeks ago on a Saturday I was told I couldn't because I was a new patient. I explained I have been a patient for many years just not in the last 5 because I lost my job with Covid and had no insurance. That apparently put me as a new patient. So now I make this appointment 2 weeks out and they cancel and can't offer me another Saturday for 3 weeks and can't see me at 6 after I work. Thank god I spoke to an urgent care doctor who felt bad for my situation and will refill my prescription that have bad side effects if I stop taking it. Do better.

The office cancelled my appointment 10 minutes before the time, while I was already on the way. Do…read morenot book through ZocDoc as a new patient, they will cancel your appointment and say you booked it as an "existing patient" (while that is not the case) and magically will not have availability for you as a new patient . The receptionist or whoever it was on the phone told me to go to urgent care instead of going to an PCP, after not knowing anything about the context of my visit (when urgent care would not be helpful at all in my case). Very unprofessional with no care for new patients

Today I visited an doctor office in the building. I have been there many times with out problems…read more Today i realize the the halls are not designed for handicap patient. I am now handicap and have difficulty walking with my caine. Your building does not have wall railings to be able to hold on for handicap patients. Railing along the walls would be very helpful. Respectffully Alfred Weinberg

If you like to wait 1.5-2 hours each time you see him the sure. He spends too much time talking,…read morenot efficient and concern for your time. He has been my Internist and I am still sitting in his office as I type. Never again!

Dr Alexander is a kind caring doctor. I have bed. Going to him for years. He gets to know his…read morepatients. You are never rushed. He takes his time with you and answers all questions. I highly recommend him. I've been going to him for over 10 years. He's a keeper for sure.

Dr. Nadroo was the attending physician for my non-English-speaking father at the local hospital…read more She took the time to call my brother each day to keep the family updated and honored my request to see us to answer many of our questions. She willingly answered my questions even the day after my dad's discharge and has been a very responsive ordering-physician to the home care team. When we called to set up appointments, the staff were very friendly and did not rush us along as it would often happen. I've always believed that the front office staff is a strong indicator of what the practice is like. Dr. Nadroo has been present, competent, and kind. We highly recommend her to everyone.

I have been working in NY lately, although I presently reside in Florida. I needed to see a doctor…read morelocally for a followup to having pneumonia. My old local doctor's office, prior to moving to florida, insisted I change my primary care designation to him before they would schedule an appontment to see me. As I didn't want to do this just for a followup visit, I was then lucky enough to get a referral to Dr. Nadroo. I found the staff to be very accomadating and her to be a very good, knowledgable and caring physician. Would recommend this doctor to anyone.

This lady should of picked a different career. She doesn't listen to her patients she does do…read morenecessary blood work you book a full physical and she tells you you just booked an appointment which is not a physical and makes you reschedule ... she's basically running your insurance not being a caring doctor .

My whole family uses Dr Arcati for over 20 years he been a god sent always there for us. I would…read morerecommend him to everyone Jeff Bertuccio

I've seen Dr. Arcati since I was around 8- I'm now 32. He has always done well for me- the office…read morefit you in when you're sick last minute, they're all pretty nice and try to engage you, he will ACTUALLY listen to you and make sure his diagnosis makes sense... I'm chubby, so I know that I need to lose weight, but he doesn't shove that thought down my throat and blame everything wrong on it. A lot of doctors are quick to judge, so it's nice to have someone who will look past it and see what might actually need to be done. I'm terrified of needles but his staff is great about easing you into it so you really won't notice until it's done.

I had to find a new office recently and stumbled upon this place 3-4 years ago. Very local, and…read morethey did appointments after 5pm which was very convenient for me so I gave it a shot. I called to make an appointment and it was clearly a call center that answered but that's the way of the world these days so I was fine with it. My first appointment with my new PCP was great, she was very professional and knowledgeable. However after that initial visit, it's all gone down hill since. In general, it's very difficult to actually get a hold of the local office and not the corporate call center. So I tried messaging my PCP in their portal, and no response. Being that I was a new patient, they wanted my prior immunization record which I had to drop off to them just as they were closing after I rushed there from work. I then scheduled an appointment with a podiatrist shortly after who was rude and dismissive and spent maybe 2 minutes in the exam room before saying "you're fine" and walking out to the next patient. Most recently when I went to schedule my physical, my PCP was only seeing patients for a physical at ridiculous hours like 11:30am and 2:30pm, which doesn't work for anyone who works full-time. So I made an appointment with another doctor in the office, the only one who was taking physical appointments after 5pm. One thing I loved about this office was the online presence and the fact that you can schedule appointments online, view results, fill out questionnaires - it's very convenient. Recently they established the online check-in process which I did prior to my appointment and was led to believe that there would then be a kiosk I would scan my phone at when I entered. When I arrived, there was no check-in kiosk. So I waited on the line for the front desk, which was redundant because the online check-in was supposed to avoid the waiting. They then pointed me over to a computer off to the side where I had to check in. Again. Even though I checked in on my phone already, I had to fill out more information and do more waiting. So after the redundant check-in process, I got there and I waited for a good 20 mins when the assistant called me in and took my vitals. Then the doctor came in another 20 mins later. This doctor was very nice and energetic, however she was a mess. The first thing she said when she walked in was "omg why would the front desk schedule a physical at 5:30pm!!!??! Ugh!" I responded by saying that I unfortunately work 9-5 so the late appointments work best for me. She then proceeded to ask me the same medical questions I already answered in the online questionnaire prior to the appointment. She also told me that I have no immunization records on file even though I gave them in YEARS ago. And to top it off, she also told me my profile indicates I'm not due for a physical for another month, even though I typically get my physical in the first week of January every year. When I insisted that I didn't think it was correct, she was telling me that I might get charged with a bill because I wasn't due for a physical. I checked my records in the app after the appointment and behold, I was correct, my physical was in January last year like I said. I dare them to send me a bill. This is also the only doctors office that I've heard of that makes you schedule multiple appointments to complete the annual physical. So the 1 hour + that you spend in the initial appointment isn't enough, now they ask you to come back again for lab work. The internal lab takes another hour at least and is only open from 8-4 on weekdays - so again if you work, good luck. You have to fast before lab work so it's very hard to do both appointments in the same day. Why can't the doctor just take my damn blood themselves? We all know very well that they all were trained on how to do it. It just seems lazy. Oh and the best part was that after the appointment was over, I was given a script for the lab work that I needed to bring to the front desk. When I got back to the front desk, the woman working at the desk completely ignored me for 5 minutes while she took a personal phone call. Then she told me "oh we're closed, I already shut my computer off, you don't need an appointment." Safe to say I will be finding a new doctors office that isn't a mess and actually has their shit together.

Customer service is terrible. Wait times are horrid. No one seems to want to assist with any…read moreconcerns.

Absolutely love him! He is friendly and listens to you! Plus the wait isn't long at all. The…read morestaff is also nice!!!!

Friendly and knowledgable Dr. A great "bedside manner" and doesn't talk down to his patients. I…read morerecommend him highly.

I live in Bayside and travel all the way to Bethpage to see Dr. Shah. I've tried all other places…read morenear me and have been completely unimpressed and dissatisfied. Dr. Shah and her entire staff are absolutely amazing. They care. They understand. They work with you and fight for you, should insurance try to deny needed procedures. Two thumbs up. Highly recommend this practice.

Read updated information/Revised review…read more Update, I'm an open minded as a person , Dr. Shah personally contacted me and to be fair I did waste a lot of unnecessary time on this, so it's frustrating. That Dr. Shah personally reached out to me shows me she really cares . She is an excellent Dr. with a good bedside manner and deserves another chance. I'm now confident future experiences with her staff will be better . I would have given zero stars if possible, Dr. Shah is a fine Dr. but her office is rude, unprofessional and make her practice unworthy of my time. Recently I asked her office to help me fill out paperwork for FMLA, a chronic pain condition I have. Never have encountered such uncaring and unprofessional desk staff. I literally wasted 2 paid sick days and numerous phone calls which no one even bothered to return. I was simply attempting to ascertain if they can assist with filling this paper work out. I'm actually tempted to file an official complaint with the state, I'm floored that a staff could be this rude and incompetent, Dr. Shah you have a huge administrative / staff problem