Robert has Many years of experience. He is responsible and very good at what he does. You can't…read morebeat his prices. If you want it done right the first time call Robert the plumber.

Frank is amazing. We have had him do finish carpentry, concrete work, electrical, plumbing,…read morepainting, water damage repair, paver installation, patio door installation, gazebo installation, Murphy bed installation, fence construction, gutter guard installation, and other projects since 2016. Always professional and reasonable. He never disappoints.

Very responsive and knowledgeable. He showed up on time, communicated clearly throughout the…read moreprocess, and explained everything in a way that was easy to understand. Pricing was fair and transparent with no surprises. I really appreciated Frank's attention to detail and willingness to answer questions. Would definitely use him again and recommend him to others.

Jeremiah was right on time, and was prepared to tackle my clogged sink. since he had a few minutes…read moreleft of our hour, he did a few other quick repairs for me. nice, personable young man.

Had a blockage in my main drain line, Don and his team worked to solve the problem. Snake didn't…read morework at first, had to search for a clean out, they found it and snaked the line. Also put a box around the clean-out for me. Kept me up to date with work, easy to communicate with. Highly recommended.

Gordon came out to the house and we talked the job, he suggested the Sterling shower kit, he also…read morehelped me choose the better glass doors. when they came in he inspected them for defects and got started right away. He brought in Richard Morris to do the drywall and painting work. They worked together to get the glass doors installed... it was definitely not one of those "one-day" installs, but the results make it all worthwhile. The courtesy and professionalism of both Gordon and Richard were unbeatable

Called Gordon out for a suspected leak. He was able to immediately visit our house to inspect. It…read morewasn't coming from the shower or toilet as I suspected, but possibly from the roof. He developed a plan review after the next storm. He was so incredibly helpful and kind. We will definitely be calling him back to finish this job, and for any others we have in the future. Would highly recommend.

After our first positive interaction with this business, I anticipated a similar, positive…read moreexperience. Sadly, this was not the case. We called JDK for the same issue we had experienced a year prior, which generally has to be performed once a year after our rainy season begins. Being as he had done the job before we just assumed he would arrive prepared. He tried to fit us in immediately because he would be passing our home on the way back to Redding and would make a quick buck on the way. He arrived with no tools. No snake. Which was what the job required and he was told this when we called. He arrived and proceeded to shove our garden hose in the pipe, which then became stuck. After two hours, I intervened and shut that down and asked that he return with the appropriate tools. He returned the next day with the snake. The woman that accompanied him absolutely tore our lawn to shreds spinning his truck tires. He snaked the pipe, but spent most of the time sitting in his truck because his "hands were cold". We paid him $275. The next day we had to call him because the situation was not improved. We called him to return to complete the work. We have spoken with him several times by phone and there is always some excuse. Witness in a court case. His friend had his phone and he couldn't make or receive calls. He had to stay up all night on a job at the casino. Two weeks of phone tag and excuses. Finally arrived on Monday. Spent 10 minutes snaking the line and left. Hopefully this time fixes it. Very unreliable. Will never call on this business again.

They did a great job and solved our plumbing issue promptly at our mobile home park. Thanks John!read more

Had a leak under the sink faucet. Called Matrix, Edward was available the same day. Fixed the leak…read morefrom the angle stop valve and replaced the faucet because the hose that was attached to that valve was also leaking/broken. Good communication, on time, and able to work with us on a reasonable price. Very thankful.

I was so looking forward to working with this company. The owner came to my home, seemed pleasant…read moreand knowledgeable and even confident given the part of the project was about installing a complicated sink. When I was finally able to book, I accept his bid and scheduled the install and repairs for a Tuesday. Tuesday morning by came and I woke up to a text stating he couldn't make it and wanted to reschedule for the following day. I was annoyed at the last minute cancel, as I had prepped all the areas, but I agreed. The next morning came and I waited (I had reached out hours before asking for a confirmation but nothing, I figured he was busy) an hour after he was scheduled to arrive still nothing. I called, no answer and I left a voice mail, no response. Through the day I texted, I messaged through Yelp, I emailed him through his companies website, I called a couple more time and never once received a response. This was an expensive job that wasn't easy for us to afford and I was really excited to finally have this done. To be completely ignored and not even given the courtesy of a response to say he decided not to go ahead with the job, or he felt intimidated by the complicated sink, it was unacceptable. His own website touts that he stays in communication with the client throughout the entire process, well FAIL, big big fail. Not only did he disappoint me, but he put me out of time and effort I spent cleaning and prepping the areas so that he would have an easier time working. I held off posting this thinking maybe he had an accident maybe he couldn't get to a phone or check his email, but it's been a few days and the benefit of the doubt has faded. This is not how you run a business or how you treat customers. Now I have to look for a new plumber who won't be scared off by a fancy sink and simple communication.

Ray has many tools in his toolkit to give the best upgrade to any job. I've asked Ray to do a water…read moreline on a fridge, set up the washer and dryer for our new home, replaced the outdoor faucet (that the previous owner welded on), and replaced the mailbox with a cemented post. All done great. ALSO - when he hauled cabinets out of our front yard, and we were out of town, he noticed our garage door was partly opened. He called me when we were on the East coast and fixed the door with a five-gallon paint can so it wouldn't keep popping open. (We replaced the garage door this week.) Thanks, Ray, for keeping an eye out on your neighbors.)

Let's just say that Ray cares about his customers as much as he does the job he gets done…read more Sometimes people over-promise and under-deliver (which is just the worst). And businesses often under-promise and over-deliver (which is rare, and oftentimes a selling point). Well, Ray over-promised and over-delivered (is that even possible?) Our water heater was in its last days and I could tell it was going downhill fast. It was a Thursday evening and I was losing hope that I'd get someone before the weekend hit. Well, Ray to the rescue. He responded via Yelp Thursday night letting me know to give him a call first thing Friday. Well, I did. And Ray walked me through step by step what it's going to look like and that he can come in Friday afternoon to get the water heater replaced. He answered all my questions BEFORE the job, made sure I knew everything I was going to purchase BEFORE he purchased it all. I was in the know and he did not try to sell me anything else I didn't need -- which I always appreciate. In fact, he went the extra mile to offer me different pricings and options for the water heater and its parts so I can pick for myself. He gave his two cents about the parts and the water heater AFTER I asked him about the difference, and not just rambling about his opinions trying to sell us the most expensive ones. Then, he came as promised right around noon and went right to fixing our mess. Got it done in a matter of few hours making it look awesome. Oh, but Ray isn't done after the installation and fix. He made sure to go over every little thing he did so that I wasn't left confused about anything. And he documented it all so I have it for my records. Then, he leaves saying I can let him know if I notice any further problems with it so he can make sure to tidy it up, not that I think I'll need it because he already did an awesome job for us. The job cost us right around what we thought it would cost us and that's always a good thing. A nice cherry on top is that Ray is very personable and is pleasant to talk with and is a people person. Might I add that he had a great attitude--not the kind of attitude that appears he's in it for the money. Nope. That's always the type of person we enjoy doing business with. Thanks, Ray! We will be contacting you if we need any other jobs fixed or looked at!

Excellent service, personable plumbers and we will use them again. If you have toilet woe Alpha &…read moreOmega are the way to go!

A real person answered the phone. The tech and his assistant showed up in their appointment window…read more Performed the installation. No leaks. Friendly. Alpha and Omega plumbing has it together. And for one more smile they cleaned up after themselves. Very pleased.

We have had multiple leaks throughout the years, and this company has always been spot on with…read moretheir detection of the leaks. They are very professional , courteous and their repair workmanship is excellent. We gladly recommend them.

Called due to a leak in my garage behind my washer, Joe was able to come out and find that I had a…read moreleak in my cold water line. Technicians came out a few days later and were able to fix the problem within an hour. Rates were reasonable. Would definitely recommend them.