JUST DON'T DO IT!!!
If Lowes offers this company, request another one in the area! I should have done that. Do not choose this company if you are seeking help independently.
1. They LOVE sucking protection programs' money, so you'll have at least 4 appointments, and 1 - 2 of those will be a no-call no-show.
2. Four months, seven or more 'new' parts (so they say), and TWO different 'specialists' later, the refrigerator still doesn't work!
3. They'll sh¡t in your bathroom, then want to dig in your refrigerator. JOHN didn't even turn the fan on! I PRAY he washed his hands to FDA standards to prevent Norovirus and other food-borne illnesses.
3. After Fecal Fingers, i.e., John was 'done', he said I'd be called in an hour to be given an update. Because he didn't know what to expect. I was never called. I had to call to speak to Mr. Ratt himself about Fecal Fingers and the now three months I've been dealing with them and the same issue, and he tells me that Lowes will find me another provider.
I thank GAWD I have bleach. Everything in my refrigerator has since been trashed, including the ice, and everything has been sanitized inside and out. And I'm thankful I'm not suffering like they'd probably like, owing three refrigerators. I'll get it fixed soon. .
But good ol' Fecal Fingers need some manners. That's nasty. Turn the fan on next time, at least. read more