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Rare Medical Aesthetics

4.2 (5 reviews)
Closed 10:00 am - 5:00 pm
Updated 2 weeks ago

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LaserAway

LaserAway

2.8(22 reviews)
0.9 mi
$$
19 years in business
Certified professionals

BEWARE: Thermage Package Scam…read more I had a very disappointing experience with this clinic. I purchased a Thermage package (full face and neck) that included a complimentary Clear + Brilliant treatment. When I later came in for Botox (and even purchased another package), I specifically asked the front desk about the expiration date for my Clear + Brilliant facial. I was clearly told that there was no expiration date. However, when I tried to schedule the treatment, I was informed that it had already expired. This is completely unacceptable, as I relied on the information provided by your staff. I contacted the clinic, and a manager apologized and said they would investigate, noting that they could verify who assisted me during my Botox visit. I was told I would receive a follow-up. It has now been over 5 months, and I have received no response, no resolution, and no accountability. I followed up again and was told by another staff member that I would receive a call back by Wednesday with a resolution, but it has now been another month with no communication. Overall, this experience reflects poor communication, lack of transparency, and extremely poor follow-through. I WILL NOT BE RECOMMENDING LaserAway to anyone based on my experience. Drive a little and go into the city! Competitive prices, better customer service, more experienced nurses, and actual doctors! Other places would have definitely honored this for me to win my business. At the very least, please follow through when you say you will call back. ‍

Proceed with caution!!!…read more This is the SECOND time this location has burned me during a laser hair removal. The first time was a little over a year ago and during a Brazilian. After reporting the first incident they asked me to come in so they can verify it was a burn then read (figuratively) from the book asking me if I exposed my bum to the sun... in January. Gave me some extra ointment just as they would during treatment and that was it. I felt like it was such a let down in customer service and empathy. I requested never to have the same technician again because this was negligence on their end. This was not my first time getting laser hair removal at this location and I had many prior to. Against my better judgement, I didn't pursue it further at that point. Fast forward now, I was burned AGAIN. This time ON MY FACE and I feel like they didn't care. I called to report it and then it went into an abyss. Now there is a darken circle on my face NEXT TO MY MOUTH from their under trained staff. Im at a loss...

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LaserAway
LaserAway
LaserAway

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Loudoun Laser and Medical Spa

Loudoun Laser and Medical Spa

4.1(12 reviews)
0.6 mi
$$

I purchased a Groupon for dermaplaning which originally posted worth $200 for this Merchant. Last…read moreweek Saturday a nice person from this Loudoun Laser and Medical Spa booked appointment for their service today at 5 pm (5/30/19). I was looking forward to get another appointment but after today.. I was excited as I thought I can at least have a little relaxation from a long day's work. The place looks clean and well equipped. Unfortunately, as I walked through their door, I was unwelcomed by the nasty staff who gave me an "attitude" despite my all smiling face and being sorry as I was aware I came like 15 mins late (who the hell should care, I paid for it). She said hi, but displeased. She asked, "so that's Groupon?" like she wants to imply something. She was all complaining with a discouraging face and tone of voice. She said she was only going to do the remaining time for me because I was late, not only that, she said, I still have to fill out I think more than 5-page forms which is an implication that since they are lot of pages, I may not have enough time to really do the facials. At the back of my mind, OMG! gurl! Am I getting this for free??? Helooo.. I paid for this! Grrr! I was still positive and composed but still she continued complaining.. She said she was already tired. They have to close at 6 pm; she still has to drive home for two hours; she still has to prepare the equipment , water , etc! omygod! She handed me the forms and I was ready to fill out but she wouldn't stop talking, she pushed my button! So.. to conclude, I still maintained my composure. I didnt want to ruin my day.. I just gracefully leave the forms on the seat and told her " Umm.. Ms.. I think you are very tired today. I should just cancel this. Don't worry, I'm fine.. Have a good evening. I said and I just left the room... disappointing experience.

The staff at Loudoun Laser and Medical Spa are top notch! Extremely knowledgeable, professional…read moreand have your best interest at heart. The consultation with Dr. Dee was very thorough and I will be implementing her recommendations for my skin moving forward. I highly recommend the Fire and Ice facial!!

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Loudoun Laser and Medical Spa - Botox, Juvederm, Voluma and ALL other MedSpa treatments to make you feel your best self!!

Botox, Juvederm, Voluma and ALL other MedSpa treatments to make you feel your best self!!

Loudoun Laser and Medical Spa - Laser Hair Removal, MedSpa treatments, and all in an upscale relaxed environment!

Laser Hair Removal, MedSpa treatments, and all in an upscale relaxed environment!

Loudoun Laser and Medical Spa

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Rare Medical Aesthetics - medicalspa - Updated May 2026

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