1. Rare Medical Aesthetics

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Ashburn, VA

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Rare Medical Aesthetics

4.3 (6 reviews)
Closed • 10:00 am - 5:00 pm

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Services - Rare Medical Aesthetics

Laser hair removal

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2.7(26 reviews)
0.9 mi
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19 years in business
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A Truly Exceptional Experience at LaserAway One Loudoun…read more From the moment I walked into LaserAway in One Loudoun, I knew I was in the right place. The face of this location -- Aleah, Tiffany, and Mary -- is exactly what every business should hope to embody. They are personable, sweet, kind, and completely non-judgmental. Their energy alone makes you feel seen, respected, and welcomed. Aleah gave me a tour of the facility and walked me through the packages. Talking to a stranger about intimate areas can be uncomfortable, but the way she held space for me -- with compassion, understanding, and zero judgment -- made me feel safe and genuinely cared for. That kind of vulnerability isn't easy, and Aleah handled it with a level of professionalism and kindness that simply can't be duplicated. A special thank-you to Nurse Natalie, who was quick, skilled, and incredibly professional during my treatment. The whole process was seamless. Laser hair removal is a journey, but somehow this location feels like home -- a safe place where I can be myself and get the treatments I need without feeling pressured, sold to, or rushed. Every person here shows up with warmth and integrity, and it truly makes all the difference. If you're considering treatment, don't hesitate -- this is the team you want caring for you.

Very disappointing experience with this LaserAway location…read more I signed the treatment contract at approximately 10 PM, and by around 12:30 PM the following day--less than 15 hours later--I contacted the representative to cancel. I had not received the treatment yet, and my reason for cancelling was medical. Before signing, I asked the representative whether I could get a refund, and she told me yes. I have the text messages documenting that conversation. After I contacted her to cancel the following day, however, she explained that when she said "yes," she meant that I could receive a refund only if I completed the treatment and did not see results. That was not clear from her original response, and I feel this should have been explained clearly before I signed a contract. When I explained that my reason for cancelling was medical, I was also told that I needed to provide documentation proving my medical issue. I understand that a business may have policies regarding cancellations and refunds, but I believe those policies should be clearly explained BEFORE someone signs and pays for a treatment package. I also have concerns about the equipment information I was given. I was told that the Elite machine would be used for my treatment, but I later learned that the equipment being used was not the Elite machine I was told about. The equipment was an important factor in my decision to purchase the treatment, so this was extremely concerning to me. The entire experience left me feeling that I was not given clear information before making a significant purchase. I contacted them almost immediately after signing, before receiving any treatment, and still could not cancel the package. I trusted the representative when I made the purchase, but after how this situation was handled, I no longer feel comfortable trusting this location. I strongly recommend getting the cancellation/refund policy AND the exact equipment that will be used in writing before signing or paying for anything.

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Loudoun Laser and Medical Spa

Loudoun Laser and Medical Spa

4.1(12 reviews)
0.6 mi
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I had an excellent experience at Loudoun Laser and Medical Spa. In recent years I have been to…read moreabout 7-10 Spa facilities in the Greater Washington Area and I rated this facility 5 stars for the following reasons: 1. Decor & Ambiance From the moment you walk into the facility you will immediately observe taste and elegance. It is an immediate sense of comfort, relaxation and most importantly cleanliness. There is a lounge area at the back of the facility which is most welcoming and filled with natural lighting. Although I went for an individual service this facility is very well equipped and spatially designed to host an offsite event or small private gathering. 2. Attentiveness & Professionalism From the owner, reception and staff the level of professionalism is consistent. They were very attentive to my needs. 3. Spa Treatment I had a deep facial treatment session. It exceeded my expectations and the results were immediately visible. The room temperature, lighting, aromatherapy and massage yielded such an amazing relaxation experience. More importantly my aesthetician was knowledgeable regarding the products, as well as understanding my skin and what I needed. She made great recommendations but did not try to push me to buy anything. She was very thorough in her needs assessment. She was also very light on her feet and silent in her transitions throughout the room - a trivial detail that was important to me. 4. Cleanliness This is huge. Every square inch of this facility is well kept and extremely clean. Floors, sinks, counters, tools etc. I have OCD tendencies and I was 100% relaxed and comfortable in this environment. 5. Open House Events & Subject Matter Expertise In a separate visit to the SpaI had the opportunity to learn more about specialized services to make an informed decision as to whether or not they were right for me before making the investment. At a Wine & Cheese event I observed live the use and benefits of injectables (dermal fillers). I was impressed with Dr. Black and her subject matter expertise. The results were immediate and again very impressive. I also had the opportunity to interface with the extended staff, RN and product suppliers. This re-affirmed for me that the business is well staffed and well managed. I highly recommend a visit to this Spa. I support the other reviews on the affordability of the services. I especially encourage you to meet the Owner (Sulti) who is onsite consistently. She takes a great deal of pride in managing this business and ensuring that you have a great customer experience.

I purchased a Groupon for dermaplaning which originally posted worth $200 for this Merchant. Last…read moreweek Saturday a nice person from this Loudoun Laser and Medical Spa booked appointment for their service today at 5 pm (5/30/19). I was looking forward to get another appointment but after today.. I was excited as I thought I can at least have a little relaxation from a long day's work. The place looks clean and well equipped. Unfortunately, as I walked through their door, I was unwelcomed by the nasty staff who gave me an "attitude" despite my all smiling face and being sorry as I was aware I came like 15 mins late (who the hell should care, I paid for it). She said hi, but displeased. She asked, "so that's Groupon?" like she wants to imply something. She was all complaining with a discouraging face and tone of voice. She said she was only going to do the remaining time for me because I was late, not only that, she said, I still have to fill out I think more than 5-page forms which is an implication that since they are lot of pages, I may not have enough time to really do the facials. At the back of my mind, OMG! gurl! Am I getting this for free??? Helooo.. I paid for this! Grrr! I was still positive and composed but still she continued complaining.. She said she was already tired. They have to close at 6 pm; she still has to drive home for two hours; she still has to prepare the equipment , water , etc! omygod! She handed me the forms and I was ready to fill out but she wouldn't stop talking, she pushed my button! So.. to conclude, I still maintained my composure. I didnt want to ruin my day.. I just gracefully leave the forms on the seat and told her " Umm.. Ms.. I think you are very tired today. I should just cancel this. Don't worry, I'm fine.. Have a good evening. I said and I just left the room... disappointing experience.

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Rare Medical Aesthetics - medicalspa - Updated November 2026

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