CAN SOMEONE TRAIN/HELP secretary TISH? Preauth not submitted, approvals not entered for scheduling,…read moredoes not answer phone, does NOT RETURN phone calls. Other staff admit that she is awful. You can have the best surgeons but if the staff can't do their jobs, it doesn't matter. She has been there for four months and the issues continue and it is getting worse. It takes weeks for her to do her job, then you can schedule,, meanwhile Dr Shaia has open slots. Patients are needlessly suffering. This is ridiculous behavior from a doctor's office. This is not an insurance problem. It is a TISH problem.

Saw Dr. Deswarts very kind Dr, didn't wait long was the early for my appointment, ak the staff that…read moreI came in contact with were real nice, went to make an appointment with therapy they were very accommodating with my schedule, I've had the same issue last year therapy helped out a lot.

Caring thorough doctor, staff is friendly and caring. Only negative is negotiating the online…read moreinformation

I have been a patient of SWFP for over 20 years. The doctors are amazing - the office staff is…read moreHORRIBLE. Extremely unfriendly, less than helpful and overall rude/mean. If the doctors were not as wonderful and talented, are they are, the staff would have caused me to change years ago.

Love Dr. Troy! The office staff always manages to squeeze me in when I'm sick. (That's really the…read moreonly time I go). Dr. Troy is always nice & listens to me when I talk. I feel like she gives me decent options about my care. I like the new office too. The nurse who always does my check-in is awesome as well! YAY, I'm a happy pt.

Dr. Troy has been the best doctor I have seen in over 30yrs. Always listens, offers advise when I…read moreneed it and fits me in when I need to see her immediately because of sickness. She's straight forward but has heart. I wouldn't trade her. Could get some of my medications from another doctor I see but because I'm not always sure of the other ones, I wanna keep her as my prescriber because I know I'm going to keep her. Went through alot of problems and she listened and I didn't feel judged one bit. The staff are great too. Polite and accommodating.

Guys, if you need a new primary care doc, Dr. Kelly is your guy…read more DISCLAIMER - I do not know if he is accepting new patients. I sure hope he is for ya'll's sake. Fast, friendly, to the point, kind...I mean just a great overall person. I cannot say enough good things about him. Mom has been going through a lot of health issues, he's been right along her side taking action. Highly recommend, even you need to quick check up!

AVOID!! I missed a couple appointments with Kelly, appointments for which I did not call in to…read morecancel. I understand that it was my responsibility. It was something that should be done- common courtesy. I take full responsibility for that. But things happen. There are reasons, but I'll make no excuses. Soon after I received a letter telling me if I didn't reschedule with their office I could no longer seek medical services from The Ohio Medical Group, assuming this would only apply to his office and the handful of other doctors located at the same small facility in Olmsted Falls. I didn't particularly care for this doctor's bedside manner on previous visits and never planned to return to his practice, so I simply ignored the letter and eventually sought another primary care provider. I soon learned this minor slight against Kelly would severely limit my ability to seek adequate healthcare. I AM NOW BANNED FROM SEEKING THE CARE OF ANY DOCTOR IN THE OHIO MEDICAL GROUP because of this minor infraction. The Ohio Medical group is a huge organisation that comprises a very large portion of medical practitioners in this community. Almost every doctor's office I contacted through my insurance has now told me they can't accept me as a patient because of this man, and that organisations irrational policies. Other than the mistakes I mentioned there were no other infractions or difficulties. I was, and I am always polite and respectful. Should each of them wield so much individual power? My ability to seek adequate healthcare is extremely limited now, so take this as a cautionary tale. I have nothing for disdain for the vindictive way I was treated and am strongly considering pursuing this further through TOMC chain of command whatever good that will do. Treat people like human beings. We are flawed. We make mistakes. And maybe, just maybe, a patient's well being should take precedence over time, money, and one man's (or one woman's) inflated sense of importance.

Practicing at plastic surgery and charging like she thinks she's good !! Well 8k later I have one…read moreside small one side of stomach way bigger , holes!!!!! You suck !! Don't go!!

THE most caring physician I've had the pleasure to see. She…read morecares truly and makes sure to get results In check because she understands your worry. I cannot say enough about her as a physician and a human. Ten stars...

I "discovered" a nest of yellow jackets in my yard, and they expressed a significant amount of…read moredispleasure at being interrupted. I got into Quickmed and saw a great gal. She took my history and provided options and got me sorted. I would go back there in a heart beat.

After our daughter had a scary fall, we found ourselves at the Quickmed Urgent Care. Rachel and…read moreTim, the PAs, were so incredible. They made our 8 year old daughter feel empowered to share her feelings, they were kind and so very patient! The woman at the front desk was wonderful at distracting our 4 year old son also :) We were so impressed and pleased that at our time of need we were able to find such wonderful caregivers!

The place was filthy the doors were black from the people's hands dirt in the corner. The…read moretechnicians had their AirPods in. And was talking on the phone while doing an assessment on me.

Recently brought my daughter into the urgent care. She was crying and throwing a tantrum and Allie…read moretook care of us and was amazing with her. She gave her stickers and was patient with her and made her laugh and feel comfortable. Thank you Allie!!!

I came here today on a referral for a hip injection. Due to pain. Upon arrival I was greeted with…read morea smile and asked to go through the metal detector. I felt indifferent about the metal detector. On one side I thought it was a great idea to keep the bad people and weapons out. On the other side. I felt like I was in a safe environment. And didn't need to go through it. Either way the policy is to enter through it. So I did and that's that. My Dr that I seen today was Dr Wichman. She was very nice to interact with. And if I need to in the future. I hope I am able to deal with her.

What not to like. Checking in process is quick and easy. They call you within 10 minutes after…read morearriving. Have seen muliple doctors and all are very nice and willing to listen to you, You might have to go to other facilities for ultrasound but MRI's and x-rays are done on premises. So glad they are located in Middleburg Hts, so convenient for many people.