I just got a new bay window and it is really beautiful. Already 2 of my neighbors have told me how…read moregreat it looks. Josh Phillips was the supervisor and as soon as I saw him I knew the project would turn out perfectly. He always puts customer satisfaction first and ensures the project is exactly what the customer wants. He has supervised several other home improvement projects for me in the last few years. Rick, the installer was professional, hard-working and friendly. He did a fantastic job!

We had our siding replaced by Suttons a year and a half ago and cannot overstate how poor of a job…read morethat was done. Their own inspectors have come out and directly told us the work that was done was lazy and appalling. They were confused by many of the decisions made putting up the siding. Due to the language barrier, we couldn't even communicate effectively with the crew that came out, and the foreman who we were told was the person we need to talk to - would disappear regularly. We have two young kids and the amount of DANGER this company has introduced is inexcusable. We have picked up nearly a pound of nails out of our yard, sidewalk, and driveway. Despite telling us they were going to not leave it like this - our garage walls have the sharp ends of nails sticking out at least 2" ALL OVER. It looks like a torture coffin. We've called repeatedly and just get lip service - no one addresses anything.

I called Gabe's because the company I got my roof done with is either out of business or not…read moreansweriing their calls. There was a shingle sticking up on our ridge cap. Not only did they come look at it they fixed it free of charge. This seems like a small thing to some people. but knowing it's fixed and there wasn't any major damage is a load of our minds. The fact that they did it free of charge is amazing. Thanks to everyone at Gabe's who made this happen. Andy and Leslie Seck

From the process of the estimate, to the contract, to even getting issues resolved--nothing but…read moreproblems, being interrupted by people, and quite frankly, some shady business practices. You should be well versed in contract law, paint colors, and triple check any paper against what is verbally discussed if you decide to use this company. Apparently they are very good at saying one thing and writing another. We'll start with the estimate. There is NO transparency in prices. If you watch your money or live on a budget at all--this is not the company for you. They show you photos of all these great doors, tell you to pick one, and then they'll start looking up prices...after they've talked your ear off about it for 30+ minutes, and you don't want to go through the entire 30 minute process again to guess the cost of another door. Simple list of A door is $X? They don't have it. I was told verbatim, "the brochures don't come that way." So apparently salesmen knowing the prices OR even the novel idea of using a pen to write down the prices hadn't occurred to anyone. We agree on the price, anyway, despite feeling like that was all a plot to hike the prices of the products. Slightly higher than others in the area, but we went with what we thought was an organized company. We requested the color that matched our siding. What I specified as the important part--that it match our existing siding. Not a problem, Brett says. We've got that. He writes down a color name. I'm not a door salesman. Or a paint salesman. I don't know one color name from the other. I just know he's shown me 9 colors and 57 doors and one is the color of our siding, plus that this meeting has gone on much longer than I expected an estimate over a door to go. That was in August 2023. The doors finally arrive from the supplier in February 2024. One possible date was given for install, so we took it, not feeling like there were a lot of options. They arrive (earlier than stated and sat in our driveway for a while before ringing the doorbell), and immediately start to work without even checking to ensure the product was correct. No, "would you look at these doors to make sure it's correct?" Nothing. I don't see the doors until they've got my old one already off and who knows where?! It's not like I can say "please put the old door back on because this isn't what I ordered." It's gone. The color: very much NOT the color of my siding. Grey. Blue grey. It's a great color of grey! Beautiful, really. The problem is: My house is brown. If you've ever looked at grey next to brown and kept from losing your lunch, I applaud you. The two are not even slightly complimentary colors. No one with any sense of a color palette--like someone who sells things in different colors for a living--could say these colors go together. So of course I am upset that I thought I was getting a beige/brown tone door and a blue/ grey one showed up. I call in to try to figure out what can be done. I am interrupted by Stacey. Repeatedly throughout this 30 minute call. Stacey doesn't understand why I would want to see the range of prices a product COULD cost before I buy it. Stacey doesn't understand why I might be upset that this is not the color I thought I ordered. Stacey assured me that even though she wasn't there, I was definitely shown every color in a correct representation and weighed my options. Stacey cannot tell me what comes next in the process of fixing this despite that I indeed tell her this is not the color I was *shown* in my house during the estimate and writing of the contract. Yet when I call back, I am told Stacey is the only person who can address this problem. So does Stacey know how to address the problem or does no one knows how to address the problem? Spoiler alert: it's no one. Which means I dig out the contract and the estimate, each of which actually list different colors but because the *contract* lists the incorrect color and obviously verbal remarks aren't worth the paper they're written on, they choose to uphold a piece of paper due to me not being able to correct the salesman that in fact, the color I asked for that matches my siding is called "heritage", which is beige, and not, in fact, "sandstone/beige", which is not beige at all, but grey. The verbal assurances that it would match the siding mean nothing--which, yes, may be contract law 101, but just another example of why you can't trust anything someone here says to you, nor do I think most of us would be able to correct door paint colors that are specific to a single supplier, having seen a single sheet of paper where we were unable to read the tiny font of the paint color, for under a minute, after saying "yes, this color matches my siding" and being assured "this is the color that matches your siding." So, know your paint colors, triple check your contracts, and never have an issue that you expect to fix, because they will help you with exactly none of this. They'll collect their $.

We have been paying them and it's been a month they haven't picked up our trash in a month the…read moregarbage guy was saying there was something blocking our can there was nothing blocking our can but I moved the can ummm still he hasn't picked it up it's overflowing!!! We are going to be switching services!

I don't know how they are as a roofing company but I do know that I rented a house from this guy…read moreand he stole everything I own and currently stalks me 2 years later and I wish I was making this up but I do stand behind everything I'm saying so On top of that then he wouldn't got a protection order because when he stole all my stuff then he hit behind a protection order so be very wary of dealing with this thief

We were so happy with the job that Midwest did when they replaced all the windows that we called…read morethem and had them replace all of our exterior doors. Our house is old, built in '27, so things are not even and flush. It was a challenging job but it was executed perfectly. Between the new windows and new doors, my house is looking great and we are saving tons on our heating bill. If you want pictures or a more detailed reference for their work or have questions, please message me through here. I'd be glad to share more of my experience.

The product quality is good but the craftsmanship is very poor. Just like other reviews, I have…read morewavy siding, a piece of siding falling down, an exposed electrical outlet with no cover, exposed nails that could have been avoided had they just went a 1/2 inch higher and I could go on. The contractors that did my house did not pay attention to detail. I feel like the contractor was in a hurry to move on to the next job. I chose Midwest because they had the lowest bid, but had I know the quality was going to be this poor I would have went with another company.

I had Pella replacement windows installed. It is a given that Pella windows are quality windows…read more The value lies with the unquestionable guarantee for product and installation. Todd Monical handled the whole project. He is undoubtably the most professional and conscientious person I have had the pleasure to work with. He graciously ironed out a few wrinkles with no push back. I still have more windows to replace and look forward to working with him again. I recommend anyone replacing windows to go with Pella and ask for Todd Monical. Todd will make sure you are happy with both your windows and installation. He is the best!

I had to report AJ Towing on clear lake in Springfield. I reported company to better business…read morebureau after finding out that he not a legit business. He should not be towing cars.

Absolutely terrible communication!…read more I had contacted Glass Doctor in regards to replacing a $130 framed mirror that arrived shattered from Amazon during shipment. I explained to the owner that it had arrived broken and that the Amazon seller was reshipping a new mirror. I had questioned whether it was worth replacing, but if it could be done for a reasonable amount I would like to keep from throwing away a beautiful metal frame. Owner stated they agreed, I gave dimensions of mirror and owner stated it would cost $50. I dropped framed mirror off and didn't hear anything until I called 2 weeks later. Owner stated the mirror was complete and I could pick up. The following morning I went to pick up the mirror. However, owner was not present and when employee went to charge me there was no ticket on the item. The employee called the owner and after some discussion I was told it would cost $120! I stated I could have purchased a new mirror for $130 and that I had been quoted $50 initially. There was zero communication in letting me know that it would cost more than double the initial quote. Had I known I would not have had it replaced. In the end I ended up paying $75, which is still more than I had been quoted, but not the $120 they had tried to charge me. I absolutely will not do business with this company again and will not recommend any company, such as this one, that bait and switch their customers.

I found tyler on Facebook and he did some painting for me, as well as a bathroom remodel. I am…read morepleased with the outcome and will be hiring his services again. I called multiple places for quotes and he gave me the best value and quality, exactly what I was looking for.

From the owner: I offer my services to springfield,chatham,jacksonville, and surrounding areas. I have 6+ years of…read moreexperience in the residential remodel and construction field, providing me with ample knowledge and quality craftsman. Some of the services I offer are kitchen remodels, bathroom remodels, painting, deck builds, window and door installation, and many other services. You can message me here to inquire about a job or contact me at 217-441-3747, and I will be glad to help you out.

I had a consultation today from Bob to take a look at my roof. He came over the same day (after…read morehours - so I could meet him after work) and gave me an honest status update on my roof. He told me I had a bit longer. I really appreciated his expetise and honestly - and will be sure to do business with them in the future. Blake Champaign

Almost a year ago we made a call to our insurance company about the winds that came through and…read moredamaged our Cedar Shake roof. We worked tirelessly with a couple other contractors before Jeremy the owner of Copper Creek stepped in. Not only was Jeremy knowledgeable and easy to work with, he was patient in working with our Insurance company and getting our entire roof replaced. His professionalism showed through the whole process. The roof we had put on was not a simple slap on and go on your way. Our roof had lots of peaks and valleys and presented many obstacles in working with a new product. Jeremy and his crew made sure every detail was taken care of. The work cite each day was cleaned up. We are extremely pleased with our beautiful roof and we recommend Copper Creek to everyone!!

First appointment I made they double booked and can't show up, we reschedule for the following…read moreweek. the day before I tell them I need to reschedule, as it's not going to work. The guy then still shows up goes to my neighbor's house and the following day sends me an estimate for my neighbor's house. Not only is he not competent enough to read an address on a map, or that's plastered all over the house but the guy shows up to do a roofing estimate without a ladder

Until now, I was happy with Vorhees. 2 Months after ordering windows. still np windows Called left…read morea message, no return call. Called again got Don on phone , said be doing them soon. Week later still no return call and still no windows. Might want to think twice