I purchased a Fender Uke from this location. I brought it to my local guitar store in town to have…read morethem show me how to use an electric instrument, this is my first one. Imagine my surprise when I found out that the installed Fender tuner didn't work. I called this Guitar Center and they told me to return my uke. Meanwhile, the owner of the store I was in called the Fender company, and was told this uke's installed tuner (and maybe all Fenders, IDK) is designed to only work when it's plugged into an amp. WHAT???? I called my store, they didn't know this very basic fact about FENDERS? Shouldn't they know that? How can someone who works in a guitar store not know the installed tuners don't work on something they sell (unless plugged into an amp)? Additionally, when I purchased this uke, they just handed it to me and went back to their computers, they didn't ask if I needed to know anything about what I just spent hundreds of dollars on. They could have asked me "do you need any help understanding this instrument?" Nope. They just went back to their business. There was no personal service in this store at all. But they sure did want me to positively review them.

Depending on the staff you get. While the people may change year to year, the round rock guitar…read morecenter remains one of the best. You just have to be willing to talk to the sales guys there. They are super nice and will help you get the best price possible if you just have a good attitude and a calm demeanor.

Bryan is an amazing teacher. Very friendly and extremely good with kids. He taught drums to my son…read morefor nearly a year. I would highly recommend him

My daughter has been taking guitar lessons from Bryan of Roclstar Beginnings since she was 10 years…read moreold and she is now turning 18. He is a great teacher and has been a great mentor to my daughter. I would highly recommend him to anyone looking for an awesome guitar and drums instructor.

I took my sax in to get it serviced and Micaiah Navarrete did an amazing job on my Alto Sax! I…read morewasn't sure if it was beyond repair, but he made this thing sound amazing!! I definitely recommend him to anyone needing work on their wind instrument!!

These guys are great! I was in a time crunch to get my son's cornet fixed before school started…read more Every other shop had long wait times. Better Than New got the repair done in less than 24 hours! They were quick, friendly and reasonably priced.

Buyer beware!!! My 15 year old bought a bag ($37.88) that…read morewas in a glass case that she was unable to see the size of the strap. With the bag on and the strap completely stretched out it barely hit her hip. We walked right back into the store to return it. They do not do returns and there are absolutely zero signs stating this. The person working today was glued to her phone so didn't hear when we originally asked for help. I told her that it's sketchy not to have signs posted stating that they don't do refunds. She said that she just works there. I then ask for a number to someone that can assist in getting signs posted. She doesn't have a number. Convenient. I then say if you have an issue with your paycheck who do you call. She stated my boss. I said perfect I'll call that number. She stated she would not give me her bosses number. I said ok then you can message them and tell them you have a disgruntled customer and have them call the store. She flat out refused to help. I had to call an entirely different store to try and get changes made. It's fishy not to have signs posted about no refunds. We have been into this store MANY times and have bought many things here. The staff we have seen there in the past has never told us of this policy. Never again!

Let me first start by saying the chick that was working today. Could you be any more rude? Not only…read moredid we walk in and your store was completely dead, looks like you were as well. You didn't say hi nor welcome not even a f*ck you, well thats ok I guess. Im a glutton for punishment, As me and my associates mingled and browsed in your store you did nothing hell I wasn't sure you were even a real person. Anyway This place is actually really nice once you get past the trash customer service. Awesome retro games, dvds, plushes and other cool stuff. Decent prices, fantastic layout. Anyways, thank god the petite chick showed up to work and helped us with our purchase just wish the other chick would wake up.

I contacted The Musicians Woodshed via e-mail on 05/27/2020 regarding a gift certificate I won in a…read moreschool auction for music lessons at this location. I received a response from the store manager; Mr. Don Denham (of the band American Revival)! Don and I exchanged a few communications regrading the type of lessons that I required for my son. When my son and I came to the lesson today, we were greeted by Don and advised on guitars and the type of lessons that are provided at the establishment. My son not only got a music lesson with his new guitar instructor Ethan, but I also bought my son a new guitar. I appreciate the professionalism, knowledge of music theory, safety precautions taken by the staff during the pandemic AND that I got to meet the guy (Don) in the band all in one visit. Great experience all the way around.

From the owner: We are a locally owned and operated specialty music store offering guitar and music retail, music…read morelessons, and recording studio services. Our music instructors come from all walks of life and offer a tailored learning experience for each individual.

I went to the Guitar Center for some piano sheet music. They sent me to the other side of the…read morehighway to this store, which is owned by the same company as owns the Guitar Center. The store is clean and bright and a nice place to be. The employees were so helpful and kind. I felt like they were sharing me because everyone seem to have some thing of value to add to my visit. They have a nice assortment of piano sheet music. I bought 4 books which I am very happy about. They were very reasonably priced. It was very nice that I could hear a student playing the violin; It was very beautiful. They give lessons here for various instruments. I will be back. This is a very nice store with much to offer to the community.

Sent a Student there with an Alto Sax that needs cork replacement, octave key adjustment,…read morelubrication, pad and key check (possible replacement on some pads) and air leak check on an older Sax that is in good condition, just minor repairs. They wanted to completely bend the Horn and wanted $800 for it. This horn was checked by pros that only play this brand of Sax because it is a quality brand. It is perfectly fine, it doesn't need to be redesigned, just usual and customary maintenance. Received very poor communication from this shop. They shipped it out to somewhere in San Antonio, kept it for 3 weeks, did ABSOLUTELY NOTHING to the horn, not even the cork and wanted an arm and a leg to fix it. Everytime we called it was something else wrong with it and supposed to cost a lot more than just a cork replacement and an octave key tweak. Meanwhile my student does not have his Alto and has no idea when it is coming back... Our mistake was the person bringing it in saying he didn't know much about these things and wanted it fixed. Which prompted them to think how much could they soak us for repairing this horn. BOTTOM LINE: GO SOMEWHERE ELSE!!! THESE PEOPLE DO NOT KNOW WHAT THEY ARE DOING! They are bogged down with repairs from school districts and don't care about communication or quality service. Bait and Switch Place. DO NOT USE THEIR REPAIR SERVICES!!!

My daughter had her first lesson this weekend and really enjoyed it! Her instructor Ryan was…read moreawesome; funny and knowledgeable and made her feel at ease. Staff is friendly and facility is professional! She's looking forward to continuing her lessons!

I've been so excited to take music lessons as I've recently become an empty nester. I won a gift…read morecertificate from this school and I thought it was good fortun. Unfortunately it didn't work out that way. To preface, the teachers are wonderful and extraordinary musicians, no complaint. However from the beginning the lady at the front continually screwed up, first the billing was wrong, and then she cancelled my lessons a month early with no real apology ms no way for me to resume. I'm actually sad because I really enjoyed my teacher. But she completely ruined the experience for me. Totally Disappointed!

The downright best luthier/repair artist I've ever had. He's usually got a bit of a backlog (I…read moremean, the secret is out at this point) but it's worth every week you need to wait. Other's have already said it, I'm just here to concur. Jon always goes above and beyond. Had an 80's explorer that needed an overhaul on the neck and a refret job, as well as wiring replaced for some new pickups. He did it all and threw in some new switches and tuners for free b/c he noticed the old ones were jank. Next time I took my new 7 string to get the guts removed and install some BareKnuckles, which he needed to carve some space in the body in order for them to fit (you'd never know, it looks like it was built for them) and then custom rigged the pickups to make use of the push/pull tone knob to use the previous pickup's passive battery as a gain boost, a la tubescreamer, but built right into the guitar itself! Cannot recommend Jon enough.

Just completed my 15th job or so with Dr. Jon over the last several years. I've been playing for…read moredecades, and Dr. Jon is without a the top guy in the Austin area. Deeply skilled, creative when needed, and frankly a down to earth guy. My highest recommendation.