We often visit a prospective guitar purchase 3 or 4 times before purchasing. Look at it hanging on…read morethe wall. Get it down, plug it in, play it, put it back. This didn't bother Ken and Chris at all! After all I had never bought a hollow body electric before and I wasn't sure which one was the one that I wanted. I told Chris I wanted to be able to play like it was an acoustic guitar but then loop it and hit a pedal for an overdrive solo. I told him about how much I could spend and he didn't tell me it wasn't enough! Now I've got a BEAUTIFUL blues guitar that no one seemed to be able to help me find over at the "big box store" competitor. Besides, my guitar should have a background. A story. Like, I found her while strolling the downtown square in old Georgetown, during the Red Poppy festival, in early may. Plus, when I came to take her home, she was all packed up in a custom hardcase, without a fingerprint in sight and I could tell the chrome had been polished. Enough said!

I've known Ken personally for over 13 years now. Great man, Great store. He knows me as Mowie for…read morethe mohawk haircut i had when i met him. The store has a wide variety of guitars and accessories. Always friendly service with a smile!

Depending on the staff you get. While the people may change year to year, the round rock guitar…read morecenter remains one of the best. You just have to be willing to talk to the sales guys there. They are super nice and will help you get the best price possible if you just have a good attitude and a calm demeanor.

I purchased a Fender Uke from this location. I brought it to my local guitar store in town to have…read morethem show me how to use an electric instrument, this is my first one. Imagine my surprise when I found out that the installed Fender tuner didn't work. I called this Guitar Center and they told me to return my uke. Meanwhile, the owner of the store I was in called the Fender company, and was told this uke's installed tuner (and maybe all Fenders, IDK) is designed to only work when it's plugged into an amp. WHAT???? I called my store, they didn't know this very basic fact about FENDERS? Shouldn't they know that? How can someone who works in a guitar store not know the installed tuners don't work on something they sell (unless plugged into an amp)? Additionally, when I purchased this uke, they just handed it to me and went back to their computers, they didn't ask if I needed to know anything about what I just spent hundreds of dollars on. They could have asked me "do you need any help understanding this instrument?" Nope. They just went back to their business. There was no personal service in this store at all. But they sure did want me to positively review them.

Bryan is an amazing teacher. Very friendly and extremely good with kids. He taught drums to my son…read morefor nearly a year. I would highly recommend him

My daughter has been taking guitar lessons from Bryan of Roclstar Beginnings since she was 10 years…read moreold and she is now turning 18. He is a great teacher and has been a great mentor to my daughter. I would highly recommend him to anyone looking for an awesome guitar and drums instructor.

Travis is a master craftsman! Twice we've had a clarinet in need of serious repairs and we were…read moreexpecting a long wait, but Travis was able to repair the instrument both times on-site, while we waited. The quality of the work was top notch! In one case he stayed past the store's closing time (on a Saturday, no less) to complete the repair which was very much appreciated, since it meant the instrument was available for an important audition the following week. The office staff is friendly, and the prices are reasonable. We have a Strait Music much closer to us, but when we can, we don't mind driving a little further to BTN for the top notch service!

I took my sax in to get it serviced and Micaiah Navarrete did an amazing job on my Alto Sax! I…read morewasn't sure if it was beyond repair, but he made this thing sound amazing!! I definitely recommend him to anyone needing work on their wind instrument!!

Buyer beware!!! My 15 year old bought a bag ($37.88) that…read morewas in a glass case that she was unable to see the size of the strap. With the bag on and the strap completely stretched out it barely hit her hip. We walked right back into the store to return it. They do not do returns and there are absolutely zero signs stating this. The person working today was glued to her phone so didn't hear when we originally asked for help. I told her that it's sketchy not to have signs posted stating that they don't do refunds. She said that she just works there. I then ask for a number to someone that can assist in getting signs posted. She doesn't have a number. Convenient. I then say if you have an issue with your paycheck who do you call. She stated my boss. I said perfect I'll call that number. She stated she would not give me her bosses number. I said ok then you can message them and tell them you have a disgruntled customer and have them call the store. She flat out refused to help. I had to call an entirely different store to try and get changes made. It's fishy not to have signs posted about no refunds. We have been into this store MANY times and have bought many things here. The staff we have seen there in the past has never told us of this policy. Never again!

Let me first start by saying the chick that was working today. Could you be any more rude? Not only…read moredid we walk in and your store was completely dead, looks like you were as well. You didn't say hi nor welcome not even a f*ck you, well thats ok I guess. Im a glutton for punishment, As me and my associates mingled and browsed in your store you did nothing hell I wasn't sure you were even a real person. Anyway This place is actually really nice once you get past the trash customer service. Awesome retro games, dvds, plushes and other cool stuff. Decent prices, fantastic layout. Anyways, thank god the petite chick showed up to work and helped us with our purchase just wish the other chick would wake up.

I contacted The Musicians Woodshed via e-mail on 05/27/2020 regarding a gift certificate I won in a…read moreschool auction for music lessons at this location. I received a response from the store manager; Mr. Don Denham (of the band American Revival)! Don and I exchanged a few communications regrading the type of lessons that I required for my son. When my son and I came to the lesson today, we were greeted by Don and advised on guitars and the type of lessons that are provided at the establishment. My son not only got a music lesson with his new guitar instructor Ethan, but I also bought my son a new guitar. I appreciate the professionalism, knowledge of music theory, safety precautions taken by the staff during the pandemic AND that I got to meet the guy (Don) in the band all in one visit. Great experience all the way around.

From the owner: The Musicians Woodshed in North Parmer offers private music lessons and group instruction for…read morestudents of all ages and skill levels, from young beginners to adults. We teach piano, guitar, ukulele, bass, voice, violin, viola, cello, drums and percussion, brass (trumpet, trombone, tuba and more), woodwinds (flute, clarinet, saxophone, oboe), banjo, mandolin, songwriting, and music theory, with online lessons also available. Beyond one-on-one lessons, our North Parmer programs include Step On Stage bands, Kids Rock Band, Glee Club, Vocal Ensemble Workshop, Piano Foundations, Mariachi Sol de Austin, and half- and full-day summer camps. Lessons follow a personalized, peer-to-peer curriculum built around each student's interests, aptitude, and learning pace. Students build confidence through regular live performance, including our Woodshed Live showcases and open mic nights. Our on-site shop carries instruments, books, and accessories, and offers rentals, restringing, and repairs. Serving families across northwest Austin.

We came to the music store today to get the required school items associated with my son's…read moretrombone. Daniel asked if we needed help finding anything. I eventually swallowed my pride (I'm a dude) and showed him an item on the list. In about 2 seconds he handed me what I needed. I showed him another item, two seconds later it was in my hand. I then showed the list to Daniel, who knocked it out in way less than a minute. I am extremely grateful for the time he saved us, he was a massive help. I also grabbed another set of guitar strings (for myself). They had a great selection that spanned low end to top end. In summary: glad we found the place I will certainly be coming back. Don't be too proud to ask for assistance!

I was completely happy with the product...ONCE I received them. Your customer service, however,…read moreleaves a lot to be desired!! I ordered and paid for 5 white Manhasset music stands. When the delivery came, there were 3 in the box. I emailed twice asking why and received no response. Two days later I received 1 more stand. I emailed 5 more times - what gives? No response. Then I called and was assured they'd check and get back to me that day. Nothing! I tried to email again and was BLOCKED. Called again. This person checked, said a mistake had been made, and it would be taken care of. 5 days later, I finally got stand #5. Your customer service stinks to high heaven!! I hope I am never again forced to do business with you!

We loved this school! Our teacher was great. The staff was very responsive and helpful.read more

My daughter had her first lesson this weekend and really enjoyed it! Her instructor Ryan was…read moreawesome; funny and knowledgeable and made her feel at ease. Staff is friendly and facility is professional! She's looking forward to continuing her lessons!

Jon is my go to guy whenever I have an issue with any of my instruments. Today I brought in a…read moreMartin ukulele that was very difficult to play. My fingers would dig into the strings while strumming at the most inconvient time. Jon quickly diagnosed the issue as the action being too high at the saddle. He fixed it in just a few minutes. It's much more playable and the tone and action are greatly improved. Jon saved my instrument. I highly recommend his work.

The downright best luthier/repair artist I've ever had. He's usually got a bit of a backlog (I…read moremean, the secret is out at this point) but it's worth every week you need to wait. Other's have already said it, I'm just here to concur. Jon always goes above and beyond. Had an 80's explorer that needed an overhaul on the neck and a refret job, as well as wiring replaced for some new pickups. He did it all and threw in some new switches and tuners for free b/c he noticed the old ones were jank. Next time I took my new 7 string to get the guts removed and install some BareKnuckles, which he needed to carve some space in the body in order for them to fit (you'd never know, it looks like it was built for them) and then custom rigged the pickups to make use of the push/pull tone knob to use the previous pickup's passive battery as a gain boost, a la tubescreamer, but built right into the guitar itself! Cannot recommend Jon enough.

Came to buy some presents for my wife, was happy to find a huge selection, friendly employees,…read morebought a couple records and a gift certificate. Definitely come check this place out for your music needs!!

This place has it all. There is so much music to be consumed at Piranha Records, including records,…read morebut also a ton of random music-related tchotchkes. One of the best selling points and features of Piranha is that for every $20 spent, you get a $1 wooden coin back, so you get a 20:1 ratio of money back on all purchases. It may not mean much, but after stockpiling 15 wooden coins and blowing them on a record, the feeling is unbeaten. The staff is humorous and great. After Record Store Day last year, I pulled up after failing to grab a copy of the Blue Notes Alts n Ins record, and the owner gave me props for grabbing it because he personally thought it was one of the coolest releases in the collection. He asked if I had come there just to buy it or stumbled upon it. I told him I was seeking it out, and I got the nod of approval. Best day of my life. I do not think this record store has much of a purpose to visit if you are deep in Austin, since independent stores in Austin have pretty similar stock, but living in Hutto and for the people in Round Rock and Georgetown, this is a great spot and a place I love to support. RIYL: Really Rockin' Records in Round Rock