I WOULD HIGHLY RECOMMEND AVOIDING THE OWNER JOHN, HIS MOTHER JEANIE, AND THIS COMPANY IF YOU ARE A CUSTOMER OR A PLUMBER SEEKING WORK. Hello all! I left this company Friday and will be working elsewhere. I am now a HEAVILY DISGRUNTLED ex employee. I was having high levels of stress and lets just say it got the better of me. 3 of the 5 workers decided not to come in that day. I was so stressed out for reasons I am not going to mention and decided that was the day I would throw in the towel. I went home and rested because I was not feeling well. Instead of knocking on my door to have me get my tools off the truck. John and his ridiculously judgmental mother came and got the truck and went back to the shop. It is their property but the tools are not. Thankfully an employee there was stopping john to claim tools that didn't belong to him. In my quest to reclaim my tools, John had an employee meet me at the shop Saturday to give them to me. Also made pathetic threats that if I crossed an invisible line that I still crossed the police would be called and would have me arrested blah blah blah. I gained (till later realized were missing) my tools and tried to retrieve the per diem check that I had not deposited for the out of state training and realized it was gone and that he federally owes me. In his mind because I did not make the trip to the bank, left it in the truck that he has the ok to reclaim federally demanded wages which is essentially reaching into my bank account and pulling money out because he is a cowardly, salty man baby because he is so butt hurt that he knows a great plumber walked out his door because of his mother who is the bane of everyone who works or has worked for John. I have heard the stories and he is even stooping so low trying to threaten his workers that if they communicate with me they will be fired only for them to turn around and laugh because they know he can't censor who they talk to. I received my last paycheck which was correct in the aspect of hours worked. no per diem check and no commission that keep in mind was filed DURING my employment to be put on my check. John is extremely petty and his mother is another thing altogether. I have just as I am typing, sent a message to John once again asking where is my per diem check you at this point stole from me and my commissions that were filed while I was still employed. It does not matter you are bitter. You have your mother to blame for that AND you. You owe me correct wages. I made you a lot of money and could have made a lot more if I didn't feel like you would take advantage of me had I really gave it my all. I was a great addition to your team and was even kind enough to try and discourage you from cheating on your wife with 2 girls on that business trip to Vegas only for you to get angry and say "you don't know my marriage. if you knew you wouldn't have anything to say". Must be very hard building a 400k house and having a beautiful wife and 3 wonderful children. All I asked was my final amount of money that I made and to give me the tools I purchased over my career which will continue regardless. I didn't even ask for the Howard Hoverman commission but now I want that one too. You can claim that you lost the equipment but I told you 100 times we need to get it back and it is not my fault you are a terrible listener. Since you have to stoop so low and turn an easy exchange into a catastrophe, I will play this game. I know you love these reviews so much. I also know that your marketing guy is gonna be all over this to have it removed like you do the other reviews you cant resolve. Copy and paste :) to every social/marketing outlet you use as well as informing every plumber around the dangers of working for you. I will be contacting the Construction Industries Board as well as the Labor Board since you have now forced my hand. For the customers. Push him around, it is easy. Or do yourself a favor and find me. read more

I WOULD HIGHLY RECOMMEND AVOIDING THE OWNER JOHN, HIS MOTHER JEANIE, AND THIS COMPANY IF YOU ARE A CUSTOMER OR A PLUMBER SEEKING WORK. Hello all! I left this company Friday and will be working elsewhere. I am now a HEAVILY DISGRUNTLED ex employee. I was having high levels of stress and lets just say it got the better of me. 3 of the 5 workers decided not to come in that day. I was so stressed out for reasons I am not going to mention and decided that was the day I would throw in the towel. I went home and rested because I was not feeling well. Instead of knocking on my door to have me get my tools off the truck. John and his ridiculously judgmental mother came and got the truck and went back to the shop. It is their property but the tools are not. Thankfully an employee there was stopping john to claim tools that didn't belong to him. In my quest to reclaim my tools, John had an employee meet me at the shop Saturday to give them to me. Also made pathetic threats that if I crossed an invisible line that I still crossed the police would be called and would have me arrested blah blah blah. I gained (till later realized were missing) my tools and tried to retrieve the per diem check that I had not deposited for the out of state training and realized it was gone and that he federally owes me. In his mind because I did not make the trip to the bank, left it in the truck that he has the ok to reclaim federally demanded wages which is essentially reaching into my bank account and pulling money out because he is a cowardly, salty man baby because he is so butt hurt that he knows a great plumber walked out his door because of his mother who is the bane of everyone who works or has worked for John. I have heard the stories and he is even stooping so low trying to threaten his workers that if they communicate with me they will be fired only for them to turn around and laugh because they know he can't censor who they talk to. I received my last paycheck which was correct in the aspect of hours worked. no per diem check and no commission that keep in mind was filed DURING my employment to be put on my check. John is extremely petty and his mother is another thing altogether. I have just as I am typing, sent a message to John once again asking where is my per diem check you at this point stole from me and my commissions that were filed while I was still employed. It does not matter you are bitter. You have your mother to blame for that AND you. You owe me correct wages. I made you a lot of money and could have made a lot more if I didn't feel like you would take advantage of me had I really gave it my all. I was a great addition to your team and was even kind enough to try and discourage you from cheating on your wife with 2 girls on that business trip to Vegas only for you to get angry and say "you don't know my marriage. if you knew you wouldn't have anything to say". Must be very hard building a 400k house and having a beautiful wife and 3 wonderful children. All I asked was my final amount of money that I made and to give me the tools I purchased over my career which will continue regardless. I didn't even ask for the Howard Hoverman commission but now I want that one too. You can claim that you lost the equipment but I told you 100 times we need to get it back and it is not my fault you are a terrible listener. Since you have to stoop so low and turn an easy exchange into a catastrophe, I will play this game. I know you love these reviews so much. I also know that your marketing guy is gonna be all over this to have it removed like you do the other reviews you cant resolve. Copy and paste :) to every social/marketing outlet you use as well as informing every plumber around the dangers of working for you. I will be contacting the Construction Industries Board as well as the Labor Board since you have now forced my hand. For the customers. Push him around, it is easy. Or do yourself a favor and find me. read more

John was very thorough and professional. He explained everything and answered all my questions. I received estimates from 10 companies regarding water softeners, tankless and RO systems. I developed a spreadsheet to do comparisons. Several other companies gave me wrong information about the need for city inspection, sales tax, etc. I compared service, equipment, cost, etc. John provided accurate and detailed information on his systems. I gave this information to my son who is an engineer and knowledgeable of these systems and he said John's company had the best equipment and water softening process. John is also a water quality expert. I would not trust anyone else for my family's water and his prices are reasonable. read more

What an amazing office staff, from, Autumn was so helpful and professional in getting me on the schedule ASAP, and then to have a follow up call from Nancy that wasn't expected-what a nice surprise, she was very pleasant and friendly as well. Wes went above and beyond on doing his job, He not only did the camera inspection, but he walked my property making sure there were no other issues. I would highly recommend Rapid Water Heaters to all my family and friends. read more

A few months ago they put in a new water heater for me. A few weeks ago I discovered I could not keep the pilot light lit and could only take freezing cold showers. I called them about the problem and they scheduled someone to come out right away. He quickly diagnosed the problem and replaced the bad part in just a few minutes. Luckily, the repairs were covered by the warranty. Everyone was very nice, very efficient, and very quick to address the issue. read more

Highly recommend Rapid Water Systems for any plumbing needs. I had a water softener installed by Jacob. He is a through professional: from recommending the equipment that best met my needs, through a solid installation, to a thorough cleanup. Scheduling was easy and service notifications timely. read more

They provide excellent and professional service. They are knowledgeable, prompt and courteous. Devin took care of my problem with my tankless hotwater tank and gave me updates to what was needed and what he was doing. read more

Fast, efficient & professional. In less than 2 hours I had a new water heater. Very pleased. I hope I don't need you again for a very long time, but if I do, I'll be calling Rapid Water Heaters again. read more