A no show because they could not park, although ample of parking only 100m away!…read more I had arranged a Saturday appointment with them at 12 noon to repair my oven, and so rushed back with my 2 young daughters to meet them, only to be told that they could not park the van. I offered to help carry their tools from local car park but they refused on the basis that my solution was overly time consuming. I live in a flat above a store but I have never ever experienced this issue before and have had many tradesman over in the previous few months alone. I also had to ring them to find out that they had left the area. Did not even have the decency to inform me that they were not coming to the property.

From the owner: We are a domestic appliance repair company established in 1985.We repair most makes of electric…read morecookers,washing machines,dishwashers,tumble dryers,vacuum cleaners,waste disposal units.We do not repair fridges or freezers or gas cookers but have contacts if required.

Superb selection! Beautiful range of bespoke furniture at brilliant prices! Would recommend!read more

This is a new addition to the High Street in Marlow. This building as been quite a few things over…read morethe years, the dodgy Crown pub, Rhome Bar (I think that was what is was called), and the Market Restaurant (that just couldn't compete with Bar and Grill). But I think finally this might be something that will last. I went in there and immediately wanted to buy a big house just so I can fill it with everything from here. It really is the place where you find all the things you never knew you wanted, but now I know they exist I need them all. It is a housewives dream! Blenders, coffee machines, kitchen knives, cookie cutters, baking trays, glasses, mugs, cutlery, this list goes on.

DO NOT USE THIS COMPANY !!!, 1st time using this company and it will be my last, ordered a…read morefinishing tool to complete a project for a client using 1-2 day delivery option for £5.95 extra as they were one of only a few companies showing stock, 5 days later it still hadn't arrived so I rang them to find out the tool was now out of stock ??, so I explained I was desperate for delivery so I could finish the wood work and spray and install units, I asked when item would be back in stock I was told "possibly" this week followed by a very unconvincing sorry. Why didn't you contact me the next day once you realised you didn't actually have stock and offer the option of a refund ?, really poor service and no effort to resolve the issue even though I have got to now tell my client they are going to have to wait up to another week, also I am going to have to rearrange my jobs over the next week because of poor service. I don't normally leave reviews but these companies don't realise the hassle and cost caused when they greedily take orders showing in stock when its a blatant lie. Thanks for nothing Isaac Lord Ltd

This is one of those shops that always has what you need. They are not the cheapest but often after…read moretraipsing around all the local DIY stores I end up here because what they sell is just better. Very helpful staff and a huge range of products and tools - it's a bit of an aladdin's cave.

We had a terrible experience with Carpet Right. The actual ordering was fine, it was delivery and…read morefitting that was the problem. We were having new underlay and carpet to our hall and the 2 cupboards that come off it. The delivery/fitting was booked in for a Friday morning. The fitter arrived, got out of his car, spat on the street, looked at me and said, "carpet?" He pulled up our old carpet and went to lay down the new one without replacing our underlay - I explained we had paid for it so he went to his van and pulled some out (I've no idea if it was the type we paid for)! He rushed the whole job, and after he'd left, I realised he hadn't put underlay in our cupboards - he'd removed the old stuff but then just placed the carpet over the tiles?? There was also a lot of air under the carpet at the doorways and he'd left our previously hidden Internet cable out in the open. I called Carpet Right who apologised and promised to send a different fitter out the following Friday morning. When midday arrived and the fitter did not, I called the store who took 45 minutes to phone back and tell me that the fitter had 'decided not to come into work today'. So we re-booked for the Friday morning after that.... I called on the Wednesday beforehand to check I was booked in for Friday AM and that someone would definitely be turning up. I was told I'd be the first call at 9am - that we were listed as urgent. Friday 9.20am and no fitter. I call the store to be told that fittings don't take place till after 10am? 10.30am and no fitter. I call again and this time discover that the fitter has gone to a job about 20 miles away and wouldn't be able to fit us in till 3pm!! This was of course completely unacceptable and very frustrating. I'd had to drag everything out of both cupboards and put it back in 3 times, had to chase at every step, and been left with half a job for 2 weeks. The lady on the other end of the phone did what she could but it was clear there was poor communication between the store and the fitters. Someone turned up at 12.30pm quickly placed the underlay in our cupboards, and told me they couldn't sort the air out by the doorways, or place our Internet cable back under the carpet because the carpet was already 'stretched'? Absolutely terrible service and we will not be using them again. Avoid!

An ok store although the staff are not all that welcoming or eager to encourage customers to stay…read more We had to go in there last year to buy carpet for our house and spent more than 10 minutes at the front of the store waiting to be served. the pen pusher behind the front desk just sat there pretending he didn't see us. Finally a young mand approached us and we spent over £400 in the store. Wide range of eye-catching flooring in the store. Also very quiet so you could do your shopping in quiet. Ample parking space at front of building.