Overpriced and shoddy work. Needed a new septic field according to them. Took them over a month to…read moreinstall. Multiple excuses for the delay. After they started the work they informed me they don't do concrete work even though they knew ahead of time they would need to cut through my driveway to lay the new lines. No offer to have someone else come and fix it, just hey, that's what it is. Then they cut through two major drain pipes leading from my house to the street. Tried to hide the mistake by burying the trench back with dirt. Didn't attempt to fix it. Didn't bother to tell me they broke the pipes. Just hide and move on. In the process of digging the trench lines they cut thru power lines to my shed. Those lines also fed the street lamp in the backyard and pump for the pond. Again, not a word from them that they screwed up or an offer to fix it. There was a nice tree next to the pond and they specifically promised it would be okay after I informed them I wanted to keep it. Tore it down while I was gone and claimed it couldn't be helped. To top it off they didn't even haul off the tree or the large chunks of concert they cut out of the driveway. By the time they finished it was raining so hard they couldn't properly smooth out the yard leaving large mounds of dirt everywhere. Claimed they would come back and regrade the yard after weather improved. After calling (actually texting) as they don't answer the phone and their voice mailbox won't take any messages, it took me nearly 6 months to get them back out to finish the job. If they had been cheap then I would agree, you get what you paid for. But they were very expensive for the horrible service they provided. See attached photos.

awesome company great service came out and took care of my backup . highly recommend this group of…read moregentleman

SAVE YOUR MONEY!! GO ELSEWHERE!! This company was supposed to come out Friday Dec.13th 2024 to…read morefigure out why my tankless Water Heater wasn't supplying hot water. They showed up on time, That's The ONLY GOOD THING I CAN SAY. After the Technician showed up I told him I had changed Inlet water screen, ignitor and flame rods and had flushed the system. He called Rinnai Tech Support, checked a few things I had already pretty much ruled out and after about 1 1/2 hours, in his own words .... "Ran diagnostic on Rinnai tankless heater with Rinnai proline. Came to conclusion that burner needs replaced or pulled and cleaned" .... He proceeded to tell me it would be $230 for today's visit and he was leaving....I asked him well that's all your going to do and he replied well I could pull the burner and clean it but Rinnai stated it would be 8 hr job at $120 and hour or he could put me in a NEW tankless for $4,000..... I thought he was kidding at first but realized he wasn't and he was leaving and I had NO HOT Water and a wife that was pissed!!! We had been without hot water for days!!!!! I THOUGHT Calling a So Called Professional Plumber was what I needed to do as to not void any warranty...BIG MISTAKE.... After stewing about NO HOT water for the weekend and possibly having to find a way to get it fixed, I looked to YouTube for videos on cleaning burners on Rinnai tankless system...I found a video from a Professional Technician . https://m.youtube.com/watch?v=hmD4v3lm0-8. After watching a 7 1/2 minute video on taking burner out and cleaning it had to take out the burner and clean it, BECAUSE I DIDN'T HAVE HOT WATER!!! It took me about an hour to take burner out, clean it, blow it out and put everything back together!! Guess what??? I have Hot Water Now because I fixed it, Not this so called Professional Company!!! Save Your Money And Do NOT Call This Company!!!! I got charged $230 For These Thieves To Tell Me My Hot Water Heater Was Not Working!! LITERALLY!!!! CALL ANYONE ELSE BUT THESE GUYS!!! If you Need any Help On your Tankless Water Heater Call Me and I will help you FIX your water heater and charge you half what they charged!! Pitiful Customer Service, Pitiful Customer Support!!!! Go Elsewhere!!!!

Plumber was on time, and worked tirelessly to run new copper to water filter system. Excellent work…read moreand well thought out and didn't take too long. Highly recommend them.

My twenty year old water heater was out when I returned from a trip. Called three or for places for…read moreestimates and scheduling. Most everyone was over a week out. Estimates were all over the place. A friend recommended Josh. Called him Saturday and his crew was here at 9 today (Monday). Ended up costing a little more than the quote. Water heater is in the cellar of an 85 year old house. Getting the old one about and the new one in was crazy tricky. Josh and Ray were awesome guys. Got the heater in and it works like a charm. Very very happy. Have saved the number in my phone so I can call them again. Hopefully later rather than sooner

The good part is that they showed up when they said they would and they fixed the issue. The bad…read morepart is that we asked them to call us when they got there to give us a ballpark on price... they never called and never followed up after we texted them. We requested a bill twice. We finally received it a few weeks later and were shocked that they charged $175/hr (plus service charge and parts which we only needed a drain snaked so no materials required). Also, they fixed something with the sink that we never requested fixed. When we called them on it, they took off the service charge to show up but not the part fixed that we didn't request to be fixed. $337 to snake a drain is a bit much.

Cliff & John installed a water recirculation pump this morning. They arrived on time, explained…read morewhat they were going to do & made sure everything worked as it should. Nice professional guys. We would use them again.

I needed a leak fixed leading from and ag meter to my back flow prevention valve and also need the…read moreback flow testing done. I have used Keith Hodge Plumbing several times and they are always timely, organized and get the job done quickly. Once again, they didn't let me down. Spoke with the office manager, Becky, who runs a tight ship and they had two techs out the next morning. I got a call when they were on their way, as always and that's a nice courtesy. Both lead plumber Jacob Rhodes and his assistant Nathan were polite and friendly, completed all the work I needed done quickly and efficiently and were a pleasure to deal with. Before they wrapped up the job, I got a call from Becky to let me know that part of their service was to submit the required paper work to the water utility and that would be done. I just wish these folks did HVAC, electrical and general construction. All my frustration dealing with other disorganized service providers would vanish. Thanks Keith Hodge for running such a great company and hiring the best people.

Like to give a shout out to McClure Services for their quick response in getting my air conditioner…read morefixed. The technician was on time and very knowledgeable and quick to get the unit up and running. Very professional ask for Nick he is the best Julie

These guys were great in the beginning. But things went bad. Don't use them. They basically left me…read morestranded.

Dennis and Keith are the best plumbers anywhere....ever....They do stay busy but they always bend…read moreover backwards......and crawl over and under and through some of the nastiest stuff imaginable to do the wonderful job that they do. And now that I've written this review I'm going to call them and ask them to come fix a problem. It might take a few days or it my take half an hour for them to get there but you'd better believe, when they leave the problem leaves with them. Consider yourself lucky if you have these gentlemen as plumbers.

John was referred to me by a friend. One call was all that was needed. John and helper arrived at…read morepre-approved appointment. We discussed what was to be done and agreed on a price. By the end of the day, work was completed and at agreeded price. I would give these guys a 10 out of 10. Job well done. Thanks

Septic tank blockage called Saturday, answered and offered…read moreservice immediately. we had previous engagement so John came out on Sunday at 10.0 am. Studied problem, went to work and completed repairs by noon. Quality of work excellent and gave good explanation of cause and solution. Cost very reasonable. Will definitely use J&N plumbing for our future plumbing needs T.L. Rennie

I have been having problems with my shower leaking for a while. I had previously used Chattanooga…read morePlumbing and been very satisfied with Johns work. They are very timely and professional. I was giving a very reasonable flat rate for the repairs. My Shower cartilage had to be replaced and my water heater had to be adjusted. I would highly recommend Chattanooga Plumbing for there professionalism /cost/and timely service. Sybil C

Excellent service, follow-up and customer service. This company was no more and no less expensive…read morethan other companies so price isn't a consideration on this review. But, what makes this company stand out are the three items I mentioned. I like a company that communicates with you, and this one did from the office staff verifying the appointment to the men on the job who let us know when they'd be here for the work. It is very welcome and in today's workforce, very unusual, to get a thank you but we did. We received a nice card a few days after the service thanking us for our business. We will use them again and recommend this company to anyone who is interested. The men on the job, Matt and Mitchell are good representatives for Chattanooga Plumbing.