I got a flat tire on my Acura and as is common now, there is no spare tire. I called the Acura…read moreroadside assist and they were sending a tow truck from another state! 90 minutes away! I checked Yelp and found this place. Only 75 bucks more than my tow would have cost and now I have a spare tire! Was back on the road in 5 minutes once he got there. Amazing service!

Super Helpful!!! I was having car issues on a Sunday and feeling frustrated not sure how to fix it…read more Called this company and Erik was very professional and proficient. Got done in a timely manner!

Z did a great job figuring out the issue for my headlight wiring repair. We ran into an issue with…read moreparts because my vehicle is quite old, and he spent a good amount of time trying to find the right part, as well as devising an alternate, cost-effective repair at my request. I felt bad to call him on a freezing day (like high of 5 or so), but he still honored the appointment, and overall did a good job. I will likely use his services again.

I scheduled a mobile mechanic to come look at my 2009 Hyundai Sonata that wouldn't start…read more First time, he canceled because his service truck was having issues - totally understandable. We set another appointment, then he asked to move that one too due to another commitment. I agreed and even sent him notes about the car to help. After that, he missed the 3rd rescheduled appointment. Multiple reschedules and then total ghosting. Would not recommend and extremely frustrating.

Our car ran out of gas on i-90 going east in the middle of the night and these guys came out in 15…read moreminutes and hooked us up with gas and got us on our way. Call them anytime. Excellent service

My son and I were struggling on the side of the road with a dead battery / electrical issue. Out of…read morenowhere, Chicago Best Roadside Assistance pulled over--not because we called them, but because they saw us struggling and chose to help. That level of humanity and professionalism is rare these days. The mechanic was not only incredibly kind and patient, but also extremely knowledgeable. Within minutes, he diagnosed the issue, gave the car a jump, and walked me through what happened and what to watch for moving forward. No pressure. No upsell. Just honest, solid help. What truly stood out was how calm and reassuring he was--not just for me, but for my son, who was starting to get scared. The pricing was very fair and the entire interaction turned what could've been a nightmare into a moment of gratitude. If you're ever stuck in Chicago and need fast, genuine, and expert roadside assistance, call them first. They absolutely saved the day for us.

Helped me out when my car wasn't starting and did me a huge favor. Really appreciate what the team…read morehere was able to do!

They were lightning fast and highly efficient! Reasonable prices for the unique service. Highly…read morerecommend!

Great custom service! Very reliable, professional and affordable. If I ever need a tow again, I…read moreknow exactly who to call!

From the owner: At KMS Towing and Recovery, we’re more than just a tow truck — we’re a reliable partner when you…read moreneed help the most. Proudly serving Streamwood, Bartlett,Hanover park,Elgin, East Dundee, carpentersville and surrounding areas. Our team is committed to fast, dependable, and professional towing and roadside assistance 24/7. Whether you're stranded with a flat tire, locked out of your vehicle, or need emergency recovery, KMS brings the equipment, experience, and care to get you back on the road quickly and safely. We handle everything from light-duty to medium-duty towing with a focus on customer satisfaction, safety, and integrity. Locally owned and operated, we take pride in being the towing company our community trusts. When you call KMS, you’re not just another number — you’re our priority.

Very professional and friendly. Tow truck arrived on time. Able to tow my car home faster than AAA…read more reasonable cost. Highly recommend.

These guys are great! They showed up early to jump start my car when another place couldn't. They…read morewere fast, professional, and reasonably priced. Highly recommend!

My car broke down in Downtown Chicago and I called them to get it towed to Chicago. Their service…read morewas prompt and within no time they towed it. They were professional and my car was dropped at the garage without any damage. Also, their services are cheap and I highly recommend to choose their services.

Axlent service on time reasonable rate good work very friendly. Try it and pass to other if needed…read more Save my time and money.

My car had broken down and with urgency, i called M.S towing. They were straightforward and quick!…read moreThe tow truck driver, Jamal, was super nice and helpful. The pricing was fair and reasonable. Overall, amazing service!

They were very friendly, quick and did not overcharge. They are local to Lake Zurich. I recommend…read morethem.

was able to help me out with my battery and got me back up and running for a fair price! Very…read moreknowledgeable!

Fantastic service! Tim arrived at the scheduled time…read more Professional, thorough and educated me on tires. Even checked the spare. Price was reasonable. Would definitely call him again if need be. Thank you Tim

Great services & professional . Thank you very much for…read moremaking my purchase very pleasant and easy. I was spared all the usual stories and received courteous and professional treatment.

DO NOT USE THIS TOWING COMPANY! ABSOLUTE SCAMMERS…read more ​I am writing this to warn everyone: STAY AWAY. I was quoted a $125 hook-up fee and $4 per mile. Since my car only needed to go 4 miles from my house to the repair shop, the math should have been simple. Instead, as soon as they picked up the car, they demanded $320. ​When I challenged the price, they claimed they have a "50-mile minimum"--a detail they conveniently "forgot" to mention until they already had my vehicle. This is a total bait-and-switch scam. ​Advice to anyone looking for a tow: ​NEVER sign a bill until you see the final price. ​DO NOT let them hook up your car until you have the TOTAL cost in writing. ​ALWAYS ask about "minimum mileage" or hidden fees upfront. ​These people are dishonest and predatory. Save your money and your sanity--call someone else!