I bought my first car and was recommended to take it to Kustom Kar wash. I was told their service…read moreis excellent and that I would not be disappointed. Upon arriving, the clerk that was there was sooo rude. I got there around 5:15 since the website says it's closes at 7. When I got there the man said "really? You're really gonna bring your car when we're about to close" I was caught off guard and responded "oh I'm sorry I thought you all closed at 7". He rudely responded with a no. It's so sad how one worker can ruin the experience for a customer. I am sad that I wasn't even able to experience the service since I was so upset with how I was spoken to.

Went to shop to have my windows re-tinted. Had bought product, years back, with a lifetime…read moreguarantee. The clerk, Gaspar, immediately told me that they would not honor the written agreement without the owner's (Mr Gonzalez) authorization. Clerk took my name, number & said he'd tell Gonzalez to contact me. Followed up for two days. Gonzalez completely ignored me. Do not do business with these people. They employ horrendous business practices. They do not stand by their commitment. Take your business & money to reliable individuals.

The experience I had was great, Mr. Cavazos took the time to show me and explain the differences…read morebetween regular and ceramic tint. The change in my car's appearance is beautiful, but more important on hot days the interior comfort is amazing, the air conditioning is working less, to cool the car much better. Yes, ceramic tint was more expensive, but now I no longer feel the sun on my face and arm coming through the window. Price was fair, and quality of work and attention to detail was outstanding. I definitely would recommend.

Excellent ! Humberto is a thorough gentleman, does excellent work and very fair prices!read more

Don't trust anyone else to haul your motorcycle. Electric lift system for two wheel cycles or…read moretrikes. Quick response to calls 24-7 . Service includes a 150 mile radius from Laredo in South Texas . Dedicated to serving all of the biker community.

These guys are absolutely angels. Were there at my breakdown site in 20 minutes, reasonably priced,…read moreand referred me to an amazing local mechanic. They know there stuff!!

Fast service and excellent quality of work! My Mercedes looks brand new and Pete was very helpful…read morethroughout the process! highly recommended!

This place is a SCAM! the Owner Pete Lozano does not deliver what he promises. The insurance paid…read morehim more than $26,000 dlls and he already has the truck for 3 months without repairing it. I have tried to talk to him to give us back the truck to take it to another workshop and he does not agree promising truck will be ready soon. I still waiting for an answer, I'll probably need to take him to court to solve this situation, don't ever going to this place, you will lost your money, time and a lot of headaches very unprofessional!!!

Fast and as expected. Truck was fixed from a check engine and rough running. To perfect…read moreperformance! Communication with shop is great! Seeems to be the only service center in town I know of that is what you'd expect! Work well done fast and reliable! This was for our work truck now ai need see about have mine repaired!

WATCH OUT when you take your vehicle for a visual inspection. I was told the inspection was $65…read moreand they charged me $118. The front desk said that they were only going to charge for the computer diagnosis and not the visual inspection. But I never requested any computer check because my car didn't have any service lights 'on'. But I just wanted for them to give me the report on my car and get out of there. Because the day before I left my car like at 08:30 and I was told they would be done with visual inspection that same day but I called at 5:30 pm and was told they didn't have time to check it and if I wanted to leave it overnight or pick it up and bring it again in the morning. Not even an apology for not calling me in advanced so I could make plans to get a ride for work the next day. So anyways WATCHOUT again with that front deck don't let them poke your eyes like they did to me. Make sure they tell you straight out how much you're gonna pay. The mechanics did a great job though but I can't say the same about the front desk. Sorry but it is what it is.

Took my Ford Raptor in to have its 16 spark plugs, 8 COP boots replaced and swapped a set of four…read moreshocks. These guys did top quality work, and answered all my questions with honest answers. My dad had taken a car in for body damage some time ago and he told me "hasen bien trabájo". I've also seen some of their restoration projects, they have all looked clean and in perfect condition. I've known Nephtali since high school, he was always honest, loyal and trustworthy. These values still hold true today and are carried on to his business.

Im picky when it comes to paint work, have gotten multiple body shops to do work for our company,…read moreand A1 seems to never disappoint when you need a job near perfect. Turn around time was quick and pricing was great. Don't go cheap and expect an amazing job, spend a few more dollars more and keep your cars value.

Unethical to say the least. They gave me a quote when they thought I was going to pay in my own for…read morethe repairs. As son as they found out I was going to get a check from the insurance issued out to them, they said that the quote was not guaranteed because they know that the insurance can pay for more damages and they would have to disassemble the door to look for internal damages of the door DENT. Seriously! That's one of the reasons insurance prices are so high...because of these people.

This place SUX!!! Just like any other typical Laredo body shop. Service is TERRIBLE!!!read more

I was able to get a same-day appointment, and the staff was nothing but respectful and considerate…read more The windshield repair was flawless--you can hardly even tell there was a star there. I really appreciate their efficiency and outstanding service!

YES! Excellent service and good quality repair on my windshield. I have always recommended this…read morelocal business because of their quick service and constant satisfaction. I've gone with Dr. Louie's about five times now and it's always a job well-done.