The Alpine team was very helpful and they even offered delivery and installation service. With a…read morehuge selection to look at in their showroom, it was easy to find a lift chair for us! Alpine is my go-to for all my wife and I's medical equipment needs!

They were fraudulent in claiming the lift chair was made in America before and after the sale …read more Extremely unreliable on getting back to you . They do not back up their warranties for anything . They try to send you on Wild Goose chases saying they'll work with you then and then that backing it up . When they came out for the remote not working they replaced it to not even test it for the issue to still be on going . After first-hand viewing hand viewing as well as video and audio being brought in they still take no responsibility of the lift/bracket issues . After 6-8 months of being jerked around and the manufacturer being upset that nothing was done through the manufacturer just had the entire metal framework replaced as well as the Box the controller hooks up to . The manufacturer saying Alpine should have taken care of all this . Tried being nice and working with these people forever just for them to continuously blow off responsibility . Highly do not recommend .

So friendly, helpful and professional. I picked up a hospital bed for my sister and the product…read morewas very clean and in great shape. These folks absolutely rock!

From the owner: Good News Project is a 40-year-old nonprofit organization with a vision of caring for the…read moreenvironment and each other, through three different programs. As a DNR registered recycling collector, Good News Project’s E-Cycling Program provides a resource in Central Wisconsin to help keep electronic waste out of landfills by collecting and safely recycling outdated electronics. Valuable resources are reclaimed, toxins are kept out of our air and water, and nothing ends up in the landfill. In 2020 and 2024, our E-Cycling collection program was awarded an Electronics Collection Excellence Award by the Wisconsin DNR. Our Health Equipment Lending Program (HELP) loans durable medical equipment like walkers, wheelchairs, and hospital beds to those in our community. Donated equipment is safety checked, repaired if needed, and sent through an industrial sanitizing machine and absorbed into the inventory of equipment, ready for lending to clients. HELP was mentioned in the Harvard Health Letter in March 2020 as being an accessible and user-friendly resource for people with durable medical equipment needs. Good News Project facilitates international trips for volunteers with a heart for service. These trips to the West Indies focus on providing housing, education for sustainable living, and companionship for the poor. Due to travel restraints, service trips have been put on hold until 2024, though our efforts continue via donations of health equipment and other relief supplies.

The weird thing about dealing with manufacturers for durable medical equipment is that you seldom,…read moreif ever, actually deal with the manufacturer. You deal with a vendor. You deal with a "middle man" who helps you obtain the needed equipment and you hope they're right with what you actually receive. You don't typically get a second chance. With most products in America, you can change your mind. With most durable medical equipment, you're stuck with it. There's no room for error. I'd never dealt with Ki Mobility before. I'm a longtime fan of the Sunrise Mobility/Quickie model of wheelchair, while I equally abhor Tilite and Invacare products are simply not made for someone as active as I am in a wheelchair. There are other models/brands, but for the most part when you're an active wheelchair user you learn the good brands and you stick with them. I had one very brief experience with Ki - an entry-level chair I picked up at a Goodwill outlet for a ridiculously low price. It was decent enough, I suppose, but it gave me the impression that Ki was more of a manufacturer of drugstore wheelchairs for low-demand users. That's definitely not me. I'm the guy who has traveled over 6,000 miles in my wheelchair on fundraising/activism events. I'm the guy who went out on a nature trail and accidentally detoured into the rim of a deep quarry. That was an ugly day. I'm also the guy who in November 2019 experienced a third amputation, the result of being 50+ and living with spina bifida and paraplegia along with my two below-knee amputations. This third amputation took my left leg above the knee and had a devastating impact on my independence skills and, more importantly, the driving that allowed me to work and support myself. I needed a miracle. Truthfully, most people in my life were encouraging me to quit working and accept that my body had finally said it was time to stay home. My gut was telling me I still had more independence in me. I just needed equipment that could match my needs. After getting little support medically, I finally started making the phone calls myself. I talked to a couple vendors. I settled with Numotion, a company I'd previously had negative experiences with and to be honest that was maintained through this experience. However, the technician for Numotion was quite good and made a recommendation for a Ki Catalyst 5 wheelchair as the option most likely to allow me to independently get in my car either by collapsing the wheelchair or by the wheelchair folding small enough that I can put it in my car despite the limb loss. Once the order was placed, however, Ki Mobility truly shined. The wheelchair was delivered within the promised time frame. The Catalyst 5 was intentionally set up to make it smaller. At first, it was a little jarring and it lacked the sturdiness I usually go for with wheelchairs due to my active lifestyle. However, many of the initial problems I had with my last wheelchair have been non-existent here. The wheelchair is, quite simply, a workhorse of a chair. It folds up nicely and I haven't had to disassemble it. I've learned how to situate my body in a way that I can hoist it into my backseat. The wheelchair unfolds fairly easily, wheels come off, and after around 3 months of use I'm impressed with the durability of its paint job and exterior. I've got a smooth ride. We didn't do the slanted wheels (better for active lifestyle) to save room, but I still feel quite stable in the chair. On their website, they note that they're not "flashy" in referring to their new logo (which, I must confess, reminds me of Wal-Mart's). That's really the truth, though. This chair is attractive but not flashy, durable and dependable but not necessarily with all the bells and whistles. The wheels are sturdy, the brakes don't have the wiggle that wheelchair brakes often have, and the wheelchair has done exactly what I needed it to do dependably for the past 3 months. I was told by the technician that Ki was founded by two people with 50 years of experience in complex rehab; I believe at least one came out of Sunrise Medical/Quickie. They seem to have taken everything I love about the Quickie Chair (the only brand that has truly stood up to my demanding lifestyle) and they've made improvements at a comparable pricing point. I'm truly impressed. Plus, it gave me my miracle. After 3 amputations, I'm still working and still independent and still active. Bravo, Ki Mobility.

I will never order a Ki Mobility chair again for my family member…read more They said it would not be much heavier than a titanium chair. NOT. I am on my third pair of scissor locks. The first pair lasted 5 years. That's. fine. I have gone through another two in 11 months and the springs have failed again. Called Ki and they do not support the product past the warranty. OK. So it's $70 every time they fail plus another $10 for shipping. It's frustrating that the small spring that fails probably costs less than a $1 and I could fix it on my own BUT they don't sell it. Of course, there are other things that I have had to replace on this chair out-of-pocket. Bottom line: Product reliability is low. Support is even lower. Buy something else from someone else.

I went to Erickson Pharmacy to get my CPAP equipment and I was so happy for their concerns for my…read morehealth safety. I was greeted and told to take a free mask and use hand sanitizer . I appreciate this type of well being for their customer. Thank you very much

The staff at Medwest helped me with a missing piece of my wife's cpap. We were on vacation and…read morecould not get anything from our usual supplier. They were very helpful and solved my problem. I have had them in the past supply me with cpap supplies and it was a good experience.

Our old insurance forced us to work with this company - & for the last 6 years it has been nothing…read morebut a headache. This company is in it simply for the money! Received a new prescription on 12/7 - Dr faxed prescription to Medwest while I stood in the office. 12/15 still no equipment - Medwest says they have no record of it. Re-faxed information. Gave Midwest the information that they could call. Next came a ton of excuses ranging from "well I only worked a half a day, I had meetings all day, I don't have their phone number, I don't have their fax number, the fax comes back with black lines & I can't read the fax." Called 12/29 & offered to pay to push this prescription through faster. Called 1/5 got a manager involved & gave them til 12pm on 1/6 to get the prescription filled. Medwest called at 1:42pm 1/6 to say they still didn't have the right fax information at which point we told them we no longer needed their services. Went to another medical equipment store and had the correct prescription not even an hour later. Pretty pathetic!!

Picked up my CPAP several days ago, the RT was incredibly helpful and knowledgeable…read more Thank you very much!