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    Rapid Recovery

    4.8 (4 reviews)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    Whitehouse Family Medical

    Whitehouse Family Medical

    2.5(2 reviews)
    5.2 mi

    I've only had one appointment so far, but my experience has been positive. She was kind, patient,…read moreand took the time to answer all of my questions. It's clear she cares about her patients and is attentive to their concerns. Since this is still a new relationship, I'm giving 4 stars for now, but I'm optimistic that as we continue working together, it'll become a 5-star experience.

    Absolutely do not recommend. My first 2 virtual appointments, the provider was late. First time 15…read moreminutes, second time 45 minutes. My 3rd appointment, I did not receive a link prior to the appointment time or at the appointment time. Had to look around for a number to call. The link wasn't sent until after my scheduled appointment. When I spoke to the receptionist, she assured me she would contact the provider and the provider would reach out to either send a link or reschedule. I asked would the reschedule cost additional and was told there would not be any additional charge. 6 1/2 hours later, lady from the office called to let me know it would be an additional charge of $25 for a reschedule. Completely unfriendly and unprofessional. Glossing over the fact that the link was not sent well after my appointment time and telling me I refused to take responsibility for the fact I did not reach out until 15 minutes after the scheduled appointment. She became angry and combative when I question why I would be responsible for the provider sending the link after the appointment time and I had to scramble around trying to find the link and a number to call because I didn't have the link. Yes, it took 15 minutes. Due to the fact they pre charge the client, there is no incentive to ensure the client receives service. So, I'm now out of pocket for $99 and no service. There are many other places that provides the same service without the unprofessional attitude.

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    Rapid Recovery - ivhydration - Updated May 2026

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