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Rapid MD Urgent Care

1.0 (1 review)
Closed 8:00 am - 8:00 pm

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1 year ago

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UrgentWay Bronx

UrgentWay Bronx

1.4(24 reviews)
2.8 mi

The good - It was in our neighborhood…read more - It was empty. No patients. - They report that they're a pediatric urgent care. - They confirmed that the guardian that was present with infant was the parent. - They asked for the reason of the visit. The bad - Infant came in with a fever of 101.8 (rectal). No medication given prior to the visit. - Took over an hour to get seen by the provider. - Checked infant's temperature through forehead thermometer (97.9) - The Medical assistant (M.A.)/front desk asked the mother to swab the infant instead of taking the initiative. - The M.A. was on a personal call throughout the visit. - The scale to weigh the infant was broken and they did not ask the parent for infant's last weight. - Didn't ask the parent for medical history/allergies. - The Medical equipment were either missing or broken. I.e. (Otoscope, infant scale, stethoscope). - Medical supplies scattered everywhere. - Gloves worn all over and not changed. - No soap available near sinks to wash hands. - M.A. waited for parent to pay the co-pay before giving a statement about recommending going to the emergency room instead of being there. (A statement stuck behind a pay wall.) - Lack of an exam. "Medical provider" (did not introduce herself) came in the room. Parent stated it was a fever. The "provider" reviewed her chart. Sees that infant has a fever. Anything else wrong with the infant? Parent brought up the ear discharge. No Otoscope to use to inspect. Shined a light to the ear. Observed the infant's ears from a distance and determined ear infection. When asked if she is going to examine the ear; "Provider" admitted that they don't have the means to do so. Parent observed stethoscope around "provider's" neck but she did not listen to infant's heart or lungs. "Provider" stated that they will send antibiotics and Tylenol to the pharmacy without asking about allergies or verifying weight. The medication dosing/schedule was not clear. The ugly - Everything

Unprofessional and mostly uninterested in helping in general. Only interested in taking my money…read moreafter my two visits. Second visit was a follow up to see if the medication was helping. Sat in the waiting room for 10 minutes to tell the doctor my condition didn't improve and then have her say: "Well there is nothing else I can do for you here, I'm going to get you a referral." Waited 5 minutes for the doctor to say "I don't know a specialist in the area. You should take this referral and call your primary care doctor for a specialist" When calling yesterday to settle my 150 dollar payment for the first visit I was informed I was being charged an ADDITIONAL 150 dollars for the doctor telling me she can't do anything else and to call my primary care to get the name of a specialist to use the referral. What's worse is the person over the phone was very dismissive when I asked about the charge for the second visit. He went on to say that he'd just charge me fully for both visits and I could call back on Monday to talk about the second charge. Definitely won't be returning to this place. For anyone needing to just go back for a follow up and possible referral see if you can save yourself and use phone or email I'm not unruly, 150 for the first visit is fine. There was time and effort put in by the doctor but being charged another 150 for my second visit given how it went is absolutely ridiculous If the payment gets adjusted or refunded in fairness ill change this review but until then I think its crazy how things are run at this place.

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UrgentWay Bronx
UrgentWay Bronx
UrgentWay Bronx

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Quest Diagnostics - Sign in desk scans id/insurance but most likely no walk in appointments and if you are "late" it reschedules you for a later time. Terrible

Quest Diagnostics

1.5(12 reviews)
1.9 mi

In a raggedy run down building but the kiosk check in is straightforward, I was brought in prior to…read moremy appointment time and done in less than 10 minutes . The phlebotomist whose name I didn't catch did an excellent job finding my vein, sometimes it takes a couple tries to find a good one when I get blood drawn. There's a Quest right down the block from me so I wouldn't go out of my way to come here, but they didn't have availability when I wanted it and this one did - and it was also on my way to where I work on Mondays.

This place should get zero stars and shut down. I would never recommend anyone to come and get…read moretheir bloodwork here. The phlebotomist has horrible bedside manners and is highly unsanitary. I went to get my son's bloodwork, and the phlebotomist who was supposed to perform the service was rude & unprofessional. She was going to draw blood with a needle that had been opened for use on a previous patient. She didn't want to open a new needle package. I told her she will not draw blood unless I see her open a new needle package. She said they ran out of needles. I left and would never come back. I will take my son to another facility. She lacks basic skills and knowledge. I don't know how this place stays open. This Quest Diagnostics is disgusting. They should be inspected. If they keep up unsanitary practices, they are going to get someone sick. Please go elsewhere this place is not suitable for drawing blood.

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Quest Diagnostics - No covid protector...rude staff would not take my ID / insurance unless I sat over there. no chin mask enforcement/ $ for mask

No covid protector...rude staff would not take my ID / insurance unless I sat over there. no chin mask enforcement/ $ for mask

Quest Diagnostics
Quest Diagnostics

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Rapid MD Urgent Care - urgent_care - Updated May 2026

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