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    Nao Medical - Bartow Mall

    2.2 (40 reviews)
    Open 8:00 am - 8:00 pm

    Nao Medical - Bartow Mall Photos

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    Photo of Betty G.
    217
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    6 months ago

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    2 years ago

    Very professional service. High quality of care. Excellent compassion from the doctor and staff. What more can I say?

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    10 months ago

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    Photo of Iris F.
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    4 years ago

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    Photo of Mark C.
    34
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    5 years ago

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    Nao M.

    Helpful 1
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    6 years ago

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    Nao M.

    Helpful 2
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    5 years ago

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    Nao M.

    Helpful 1
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    Photo of C S.
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    7 years ago

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    Nao M.

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    6 years ago

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    Nao M.

    Helpful 2
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    Photo of Dee P.
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    5 years ago

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    Nao M.

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    5 years ago

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    Nao M.

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    6 years ago

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    Nao M.

    Helpful 1
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    8 years ago

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    Photo of Sandeep J.

    Sandeep J.

    Helpful 1
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    Photo of D M.
    92
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    8 years ago

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    Nao M.

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    5 years ago

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    Nao M.

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    6 years ago

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    Nao M.

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    6 years ago

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    Nao M.

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    7 years ago

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    Nao M.

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    7 years ago

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    Nao M.

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    8 years ago

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    Priti J.

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    6 years ago

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    Nao M.

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    6 years ago

    Do not go here for a rapid test unless you want to wait three hours and have terrible customer service.

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    Nao M.

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    5 years ago

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    Nao M.

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    5 years ago

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    Nao M.

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    8 years ago

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    Nao M.

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    5 years ago

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    5 years ago

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    Nao M.

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    6 years ago

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    Nao M.

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    7 years ago

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    6 years ago

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    Nao M.

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    7 years ago

    I have been waiting 4 hours for them to send my prescription to a pharmacy . They will not answer their phones.

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    Nao M.

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    Photo of Marylou M.
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    9 years ago

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    Priti J.

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    Photo of F D.
    0
    28
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    5 years ago

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    Nao M.

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    4 years ago

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    Nao M.

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    8 years ago

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    Priti J.

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    8 years ago

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    Priti J.

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    6 years ago

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    6 years ago

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    8 years ago

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    Nao M.

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    9 years ago

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    Priti J.

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    Ask the Community - Nao Medical - Bartow Mall

    Review Highlights - Nao Medical - Bartow Mall

    I live in Co-Op city and I am so very happy that Stat care opened on Bartow Avenue.

    Mentioned in 2 reviews

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    UrgentWay Bronx

    UrgentWay Bronx

    1.4(24 reviews)
    1.8 mi

    The good - It was in our neighborhood…read more - It was empty. No patients. - They report that they're a pediatric urgent care. - They confirmed that the guardian that was present with infant was the parent. - They asked for the reason of the visit. The bad - Infant came in with a fever of 101.8 (rectal). No medication given prior to the visit. - Took over an hour to get seen by the provider. - Checked infant's temperature through forehead thermometer (97.9) - The Medical assistant (M.A.)/front desk asked the mother to swab the infant instead of taking the initiative. - The M.A. was on a personal call throughout the visit. - The scale to weigh the infant was broken and they did not ask the parent for infant's last weight. - Didn't ask the parent for medical history/allergies. - The Medical equipment were either missing or broken. I.e. (Otoscope, infant scale, stethoscope). - Medical supplies scattered everywhere. - Gloves worn all over and not changed. - No soap available near sinks to wash hands. - M.A. waited for parent to pay the co-pay before giving a statement about recommending going to the emergency room instead of being there. (A statement stuck behind a pay wall.) - Lack of an exam. "Medical provider" (did not introduce herself) came in the room. Parent stated it was a fever. The "provider" reviewed her chart. Sees that infant has a fever. Anything else wrong with the infant? Parent brought up the ear discharge. No Otoscope to use to inspect. Shined a light to the ear. Observed the infant's ears from a distance and determined ear infection. When asked if she is going to examine the ear; "Provider" admitted that they don't have the means to do so. Parent observed stethoscope around "provider's" neck but she did not listen to infant's heart or lungs. "Provider" stated that they will send antibiotics and Tylenol to the pharmacy without asking about allergies or verifying weight. The medication dosing/schedule was not clear. The ugly - Everything

    Unprofessional and mostly uninterested in helping in general. Only interested in taking my money…read moreafter my two visits. Second visit was a follow up to see if the medication was helping. Sat in the waiting room for 10 minutes to tell the doctor my condition didn't improve and then have her say: "Well there is nothing else I can do for you here, I'm going to get you a referral." Waited 5 minutes for the doctor to say "I don't know a specialist in the area. You should take this referral and call your primary care doctor for a specialist" When calling yesterday to settle my 150 dollar payment for the first visit I was informed I was being charged an ADDITIONAL 150 dollars for the doctor telling me she can't do anything else and to call my primary care to get the name of a specialist to use the referral. What's worse is the person over the phone was very dismissive when I asked about the charge for the second visit. He went on to say that he'd just charge me fully for both visits and I could call back on Monday to talk about the second charge. Definitely won't be returning to this place. For anyone needing to just go back for a follow up and possible referral see if you can save yourself and use phone or email I'm not unruly, 150 for the first visit is fine. There was time and effort put in by the doctor but being charged another 150 for my second visit given how it went is absolutely ridiculous If the payment gets adjusted or refunded in fairness ill change this review but until then I think its crazy how things are run at this place.

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    UrgentWay Bronx
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    Nao Medical - Bartow Mall - familydr - Updated May 2026

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