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    Rapid Force Security

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    2 years ago

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    24/7PcTech - Corsair build top notch

    24/7PcTech

    (292 reviews)

    My laptop is dead. I requested some help verifying if the stick of laptop RAM was still working and…read moreworth selling. Cesar gave me a call and advised me the diagnostic cost was not worth the used selling price of the RAM. He reminded me it is a single stick, and needs a matched pair to run most efficiently. It would be a hard sale even with a RAM shortage going on. Instead he told me how I could do a full reset of the motherboard to try and verify the RAM myself. Cesar, I appreciate you, and you did not have to give me the extra help, but you did! I will definitely come to you first if I have another problem!

    Hail Cesar! My laptop screen was black and wouldn't respond. After trying to diagnose with AI and…read moreYouTube I called Dell and they wanted me to wait 1-2 days for them to send a box, then ship it to them in Texas! They said it would take from 7-14 business days to try to have it repaired and they had no idea how much it would cost (after the initial $59 fee). I had just paid for an expensive software rental for the month, are you kidding me???!!!! Luckily I found 24/7PcTech! Cesar called me within minutes, it was late Friday and all the other local repair places were closed until Monday. I took it over and he had it diagnosed and fixed in less than 1 hour! Dell told me not to take it anywhere locally. When Cesar opened up my computer he showed me the cheap parts they had used on my expensive laptop. He replaced the bad parts with high-quality ones. Now I'm just waiting on part 2, more parts to complete the repair. But it was good enough to use to get important work done over the weekend. Thanks Cesar!

    Wired SD - 4K IP Camera being installed

    Wired SD

    (106 reviews)

    Grantville

    I waited two days for a response. They only wanted to provide a quote based on the picture I…read moreprovided and were unwilling to visit the site for an estimate. For a tile project, shouldn't there be an onsite evaluation to assess the work required? Moreover, if you had visited my location, I could have discussed two additional tasks that would significantly increase the scope and cost of the project to your advantage. In response to the owner, I did provide descriptions for additional projects in the original request. I was concerned about potential damage to the tiles that could require significant repairs. I have expressly said that I was willing to pay a premium for proper handling of the situation. When I mentioned those concerns, other providers did express a lot more caution about the tile situation and they came out to make sure it could be done. I understand that there's an opportunity cost to come out in person but I expected a premium service provider to be able to do so. That's simply not materialized.

    Wired SD provided an extremely efficient and professional service. We needed a Samsung Frame…read moremounted and they provided a competitive quote with clarity on what's included. Relative to other providers their communication was on point and did not need undue back and forth conversations or asks for me to call them etc. Scheduling was automated and the process was a breeze. Day of installation there were delays on their previous appointment and they called ahead and worked with me to reschedule. The installation was done perfectly. Kudos to Pablo and team.

    Rapid Force Security - security - Updated September 2026

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