I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

My favorite coat tore apart at the seams on one sleeve. I took it to another tailor with high…read moreratings in Lincoln. It took several days longer than quoted (9 days total), and upon receiving it, noticed that the seams were not completely sewn. On top of that, the liner was poorly mended. Frustrated that I had to wait so long for such crappy work, I looked up Joshua's. I should have taken it there from the start. I missed the guy's name, but it was complete when he said it would be and the quality of his work is easily better than the previous one. I may have finally found a tailor I can trust.

Expensive and unfriendly. I wouldn't mind paying for good work but the customer service sucks here…read more I'll go elsewhere every time.

A great find Well located and an expert tailor…read more Will definitely continue to use Convenient hours

My daughter dropped off a dress to have the zipper replaced and a few snaps sewn in place. The…read moredress came back with a zipper that was way too long and snaps were sewn in with a thread that didn't match the fabric. She was charged $50 and said the person was really not nice

Having just returned from Florida and looking for a new tailor and cleaners I came upon Tita's in…read moreJohnston. OMG, I cannot tell you how happy I am with the front service and the dry cleaning, tailoring was exceptional. I had previously been using a place in Warwick that the prices had just gotten so insane. This was a very nice surprise. It is a family owned business and it runs beautifully. I'm there weekly.

The service promised was not the service provided. Dry cleaning was dropped off on Saturday 10/10…read moreat 12:10. Was promised that it would be ready on Wednesday. When I called today 10/15 at 3:00pm. I was hung up on and the woman working would not pick up again. After I had to explain exactly what the item was and info from the ticket. I went in and asked for money back because the promise was not met. She was very rude and claimed her boiler broke yesterday. She then told me no. I said I would leave a bad review. She then called me ugly. She started taking pictures of me outside the store leaving. Then she comes out and has words with my wife. The most unprofessional business I have ever dealt with. I suggest finding another company to get dry cleaning. She also felt a need to take picture of licenses plate on my wife's care. STAY VERY FAR AWAY FROM THIS PLACE.

The alterations shop is now across from the laundromat…read more I spoke with a nice young lady who was very helpful and friendly. I got my jeans hemmed for $12 and they were ready in 48 hours. Nice service , decent prices. Street parking.

My bridesmaid dress was completely unwearable before I brought it to Reymond's Brother. The tailors…read moretook the time to work with me and find the best solution, transforming the dress into a beautiful skirt-and-top set. The fit was perfect, and I received so many compliments at my friend's wedding. If you're in Rhode Island and need a tailor, I highly recommend Reymond's Brother!

I was very happy to find the service that I wanted is very simple and complete onto itself. My…read morerequest for new time arrangement was met with grace and professionalism. Just like that "snap" I have 3 new jeans that are done just for me!! The quality of the work is perfection, and I am so happy to have extended my wardrobe significantly. Thank you. I promise that I will be back!!!

Such a disappointing experience. Took an unlined, simple dress for a hem and they wanted $60.00!…read moreThe dress didn't even cost $60.00! There was no explanation as to why it cost so much to hem. Would have taken them 10 minutes tops on a machine. Other items I have taken there were much more reasonable. Time for a new Tailor....

I can be hard to fit off the rack, and I bring nearly all of my work clothes to Caryn. She knows…read morejust how to tweak the fit so that my clothes look made for me. I have been going to Caryn for several years now, schlepping my new seasonal additions to her every six months or so. Lace pants, lined skirts and dresses--you name it. My husband frequently buys vintage clothes, including suits and jackets. Caryn not only can tailor them to fit him beautifully, but knows just what small changes will modernize a garment enough to wear without seeming "costumey." And, she's honest with you about when you've brought her something that will be too expensive or fussy to be worth the fix. When people compliment my outfit, I rush to tell them about Caryn's amazing work!

Great experience. Took some time and effort to get this heavy dress to sit right with the girls,…read morebut we got there. Bustle in the back looks great. Hem was perfect, never had to worry about stumbling over my own dress. Price is as to be expected for a wedding gown. Had my first appointment 5 months before wedding date. Glad I did because we needed the time.

I came here to have a hem done on a pair of pants that came with a suit I bought online…read more The receptionist seemed nice and got the gentleman (younger, not Jay) to do my hem measurement. It took him literally 2 seconds. I was skeptical at first. It was a Saturday and the girl said Wednesday. I returned Wednesday to get the pants, same girl took care of me. Quick in and out. I didn't check them there, but checked at home. Perfect fit! That guy is good! Very impressed!

Absolutely terrible experience! We were referred to this alteration place by another tailor who was…read morebooked up due to prom season. The women here are kind, but that's about the only good thing I can say. I honestly don't know if they're inexperienced or just have never worked with a Black woman's curves before, but not one, not two, but three of my dresses were completely botched. I also had a top altered and it came back lopsided. After the first round of alterations, the owner tried to gaslight me, saying they had only adjusted the strap for my burgundy dress (which was never the main issue). I initially asked for the sides to be taken in because the bust area was too big, but somehow, that got lost in translation. So I paid AGAIN, for all to be fixed and what I got back was even worse. Everything felt rushed, uneven, and downright sloppy. I bawled my eyes out because these dresses were meant for my birthday trip. The white dress? It was the most horrendous one, imagine the outline of Sarah Baartman on a modern-day garment. That's how distorted the shape was. Even after a third attempt, the seams were still crooked and the dress was unwearable. I'm now left dressless for my trip and out of money. If I could give this place zero stars, I would.

I've been there once, planning to go back tomorrow. Expert alterations, reasonably priced, ready…read morewhen promised.

Great work, great value! Fast and professional. Have been going for years to get my jeans hemmed.read more